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MobileHelp Reviews

4.6 Rating 4,080 Reviews

89 %

of reviewers recommend MobileHelp

Company Reviews

Product Reviews

4.6

Based on 4,080 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About MobileHelp:

MobileHelp is America’s leading provider of mobile emergency medical alert systems. MobileHelp provides: DUO, the most complete mobile emergency alert system available with GPS tracking offering emergency assistance at home and away from home and Classic, a cellular in-home emergency medical alert system, which installs in seconds and does not require a landline. MobileHelp allows you to summon emergency help 24/7 simply by pressing your help button. MobileHelp’s also offers Fall Button, which automatically detects a fall and signals for help even if you can’t and Connect Premium which provides discounts, lifetime price guarantee and protection against lost equipment which can save up to $300 per year.

MobileHelp, with an A+ rating from the Better Business Bureau, has a reputation for the highest quality affordable mobile emergency systems allowing you to maintain an active life at home or on the go.

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like the idea of having only one "center" to work with using the Micro necklace. Mine has fall detection which is great as we get older and sometimes less balanced.”

Posted 10 months ago

“I am very happy ith my purchase. This gave me comfort in being alone”

Posted 10 months ago

“Excellent product and service. Great deal of peace of mind.”

Posted 10 months ago

“So far I have been very pleased with this purchase even though I haven’t had to use it yet… the peace of mind is a great comfort. I have not had any issues and am glad it was simple and inexpensive. Sherry”

Posted 10 months ago

“Customer service and their ability to deal with elderly folk with some cognitive challenges is extraordinary.”

Posted 10 months ago

“I have been very pleased with everybody that got me on board with your company. Everyone was so helpful and wanting to please.”

Posted 10 months ago

“The number to call to set up my medical alert expired before I received the device. When I called 877-827-6207. they were friendly and helpful. No problems to date.”

Posted 10 months ago

“Having this service has taken away much anxiety about emergencies. Had given me a sense security. Tech support has been GREAT!”

Posted 10 months ago

“This is the most useful product a person can get for their loved ones. We have had for almost a month now and it has helped in so many ways. Especially the auto fall detect because my husband has trouble walking. Having this has rebuilt his confidence in himself.”

Posted 10 months ago

“I found the instructions very easy to follow for installation of the MobileHelp and it made it possible to use the MobilHelp very quickly.”

Posted 10 months ago

“Very prompt service. My 93 year old dad fell and I called Mobile Help and they promptly arrived with medical personnel.”

Posted 10 months ago

“Wearing the mobile help makes me feel safer because I walk with a walker.”

Posted 10 months ago

“The phone staff (Paula) who helped us, was extremely knowledgeable and helpful. I would recommend Mobile Help to everyone needing this service.”

Posted 10 months ago

“Great product”

Posted 10 months ago

“So far am happy with my experience with Mobile Help. Not easy getting used to being wired, ha ha, but guess it's for my own good. Mobile Help has provided both day and night help, along with shower coverage. My family is resting easier and thanks to Mobile Help I feel safer. Oh the beauty of getting old.”

Posted 10 months ago

“I purchased a mini GPS. I feel safe wherever I go. With it's built-in speaker, I can respond easily in the event of a false alarm. I love it!!!”

Posted 10 months ago

“I love the ease of wearing the pendant- wish it were "prettier"- thankfully have not needed to use it. I do feel more at ease for my safety as I have it- Your set up person was super and very patient-”

Posted 10 months ago

“the doctor attending me was awesome! Kudos for the service”

Posted 10 months ago

“I have been in contact with two or three representatives of MobileHelp and I have found each to be vey professional, courteous, and helpful. Each of them were very patient when and detailed when answering any and all questions.”

Posted 10 months ago

“I feel much safer and more secure walking outside”

Posted 10 months ago

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MobileHelp is rated 4.6 based on 4,080 reviews