MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,093 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,093 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Haven't had to use the system yet but being my husband will be alone for two weeks this month while I'm out of town, I feel assured to have this set up for him in case of an emergency. I am impressed with Mobile Help contacting me to make sure the system is working properly and letting me know they are available for any questions. This is giving me peace of mind leaving my husband on his own.”

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Posted 6 years ago

“So far so good. The kids are happy with this added protection and so am I. The small mobile device is really handy when I'm on the move. Otherwise I wear my wristband button all the time. The initial chest of the device was smooth.”

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Posted 6 years ago

“Hi my name is Mary I am so grateful for your product to keep me safe keep me from falling in the same my life I appreciate you guys so much it was so easy to set up the guy I talk to he was awesome so thank you so much for the products that save lives I will recommend you to everybody I know they needed God bless thank you health on mobile mobile helpful thank you”

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Posted 6 years ago

“Just continue your good work”

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Posted 6 years ago

“Excellent company. Great experience working with them on getting a medical alert system.”

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Posted 6 years ago

“Mobile help is perfect if you are away from home. You can get help when you are hiking or camping. I don't leave home without.”

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Posted 6 years ago

“Very happy so far. Everyone is very helpful.”

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Posted 6 years ago

“The MobilHelp System works! I found the staff courteous, knowledgeable, and efficient. I would heartily recommend this company.”

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Posted 6 years ago

“Excellent”

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Posted 6 years ago

“I am alone and my two adual children recomend I use this system in NY and in Florida.”

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Posted 6 years ago

“It's too soon to write a review as i have had the device just over a week or so. So far, so good. The only setback is to remember to take the GPS unit when I go out. Also, I keep the big base unit in my bedroom and it's very bright. I'm glad I wear a sleep mask.”

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Posted 6 years ago

“s”

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Posted 6 years ago

“Four Falls detected in the last two weeks all while I was sitting watching tv.”

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Posted 6 years ago

“We could not be happier with the customer service we have received, It is so nice to talk to pleasant reps who are truly anxious to help and not impatient to get to the point. They recognize that we are older and not as proficient on technology as we could be and they take their time to help us understand this valuable system., It is comforting to know they are there. Don and Diane Sanderson”

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Posted 6 years ago

“As you can tell i have had a lot of false alarms. I called in a report and was told you would be sending me a new necklace and for me to return the one i have. I have never received the replacement. Thanks, Jo Ann Dickerson”

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Posted 6 years ago

“I have not needed emergency services but tests are promptly answered.”

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Posted 6 years ago

“After I did my research I selected MobileHelp as my provider. I'm active and not always at home so it was important to fine a service to fit my lifestyle. I haven't needed there help as yet but I feel confident if or when I do they will have help directed to me ASAP.”

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Posted 6 years ago

“We have been given the information and devices to initiate use of the Mobile Help service for our aging parent. Thank you”

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Posted 6 years ago

“Haven't used the button yet. Been very careful and haven't fallen. Do like the bracelet, it is comfortable to wear, Wish it would be useable when traveling. Understand it is just for when we are home.”

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Posted 6 years ago

“I found MobileHelp through a google search of all of the available agencies that provided this service. My husband has a brain tumor which has greatly disabled him. I have to work, and leave him alone during that time. I'm so happy I went with MobileHelp. It was fast and easy to start the service. The equipment is straightforward. Customer service answers right away and helps with every single detail of question we have had. And I hope we don't have to use it for emergency, but if we do, I'm confident we will receive the best service, care, and results.”

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Posted 6 years ago

MobileHelp is rated 4.6 based on 4,093 reviews