MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,101 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 5th April 2026

Braxton Willis

MobileHelp 5 star review on 10th September 2025

Wilfred

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just barely getting to know the system”

Helpful Report

Posted 7 years ago

“Easy to set up and customer service excellent.”

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Posted 7 years ago

“A awesome team. Call goes in quickly, u ca rely on them 4 fast service. I fell down first day it wz hooked up. Medics came and got me up. No co. beats there fast responce and no contract. Wireless and they r there 2 help u..”

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Posted 7 years ago

“Easy to wear. I like options of devices. Prompt response when device alarms. Courteous response is fantastic.”

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Posted 7 years ago

“Set up was very easy. Feel much more secure taking walks by myself with the mobile base. So far haven't had to use MobileHelp but do try to test it weekly and that is a simple process. All in all very satisfied.”

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Posted 7 years ago

“I live in NC and my mother in law lives in Florida, therefore I thought it would to much of a challenge to handle getting her set up with a system over the phone. But I was certainly wrong, they were so helpful, did not have one problem. They took care of everything and it was delivered to house so quickly that I actually couldn't believe it when she told me that is was already there. I would recommend this service to anyone.”

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Posted 7 years ago

“Thankfully we haven't had to test the actual service but everybody I've dealt with has been phenomenal. The product arrived quickly and was easy to set up. My father wears the button on a chain with his dog tags.”

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Posted 7 years ago

“I fell getting out of the shower, so I triggered the alarm and within 15 minutes fire rescue was here and I was helped up.”

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Posted 7 years ago

“Haven't had to use the system yet but being my husband will be alone for two weeks this month while I'm out of town, I feel assured to have this set up for him in case of an emergency. I am impressed with Mobile Help contacting me to make sure the system is working properly and letting me know they are available for any questions. This is giving me peace of mind leaving my husband on his own.”

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Posted 7 years ago

“So far so good. The kids are happy with this added protection and so am I. The small mobile device is really handy when I'm on the move. Otherwise I wear my wristband button all the time. The initial chest of the device was smooth.”

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Posted 7 years ago

“Hi my name is Mary I am so grateful for your product to keep me safe keep me from falling in the same my life I appreciate you guys so much it was so easy to set up the guy I talk to he was awesome so thank you so much for the products that save lives I will recommend you to everybody I know they needed God bless thank you health on mobile mobile helpful thank you”

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Posted 7 years ago

“Just continue your good work”

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Posted 7 years ago

“Excellent company. Great experience working with them on getting a medical alert system.”

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Posted 7 years ago

“Mobile help is perfect if you are away from home. You can get help when you are hiking or camping. I don't leave home without.”

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Posted 7 years ago

“Very happy so far. Everyone is very helpful.”

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Posted 7 years ago

“The MobilHelp System works! I found the staff courteous, knowledgeable, and efficient. I would heartily recommend this company.”

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Posted 7 years ago

“Excellent”

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Posted 7 years ago

“I am alone and my two adual children recomend I use this system in NY and in Florida.”

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Posted 7 years ago

“It's too soon to write a review as i have had the device just over a week or so. So far, so good. The only setback is to remember to take the GPS unit when I go out. Also, I keep the big base unit in my bedroom and it's very bright. I'm glad I wear a sleep mask.”

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Posted 7 years ago

“s”

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Posted 7 years ago

MobileHelp is rated 4.6 based on 4,101 reviews