MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,092 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

Write Your review

Tell us how MobileHelp made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I want to know how much it is for monthly service with the hand band that I ordered. Can you please tell me?”

Helpful Report

Posted 3 years ago

“although I haven't had the opportunity to actually use this device, I am comforted with the fact that it is here should the opportunity arise. thanks”

Helpful Report

Posted 3 years ago

“Have had the unit for less than a month, but have been very pleased with the response and assistance from Mobile Help personnel.”

Helpful Report

Posted 3 years ago

“Great benefit for pease of mind. Also once he accidentally made it go off and we got a call immediately. Very pleased with it.”

Helpful Report

Posted 3 years ago

“I am very pleased with this service. They have been helpful and careful to instruct as needed. I am glad that I chose this company.”

Helpful Report

Posted 3 years ago

“The first night I had it, it said I fell when I didn't 3 times. I got the cord shortened and it has been much better. I fell once and it was being charged. Thank goodness I wan't hurt. I never go any place without it and the GPS. I fell very safe with it on.”

Helpful Report

Posted 3 years ago

“The 5 star rating is because it was very easy to set up. We have not had it long enough to know how the service responds to a fall or a push of the button.”

Helpful Report

Posted 3 years ago

“I am a new customer but I have been very pleased with the way they helped me with all my questions and how easy it was to setup when j received it”

Helpful Report

Posted 3 years ago

“Everyone was very professional and helpful. Also easy set up. Definitely recommend.”

Helpful Report

Posted 3 years ago

“Very helpful”

Helpful Report

Posted 3 years ago

“Because I had recently enrolled in MobileHelp fall detection, I passed out and MobleHelp contacted 911 and I was taken to our hospital”

Helpful Report

Posted 3 years ago

“I want to say thank you. I am very happy. I would give you a very high recommendation. You are the best”

Helpful Report

Posted 3 years ago

“Excellent service… very happy with Mobilehelp product and all the people involved….”

Helpful Report

Posted 3 years ago

“Good value and good devices. Excellent customer service.”

Helpful Report

Posted 3 years ago

“My husband and father has been . My father live alone. I feel good knowing they are being watched over why I am at work. Very satisfied with the product.”

Helpful Report

Posted 3 years ago

“Efficient. Call when needed. I am comfortable with this for my father.”

Helpful Report

Posted 3 years ago

“Everyonevhasba Everyone has always been so polite and helpful. I appreciate that. Thank you!”

Helpful Report

Posted 3 years ago

“The fall button go off to easy. I don't want to wear it because of this”

Helpful Report

Posted 3 years ago

“Having Mobile Help for my Father gives our family a great sense of peace and reassurance for his safety!”

Helpful Report

Posted 3 years ago

“Every thing is fine, take my outside one with me a lot.”

Helpful Report

Posted 3 years ago

MobileHelp is rated 4.6 based on 4,092 reviews