MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,092 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If there is any question, you cacciatore to help.”

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Posted 3 years ago

“Have only had for a short time, but seems to be working out great. Checking it out every friday and get a response.”

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Posted 3 years ago

“I am very happy with MobileHelp. So far I have not had an emergency but the technicians have been very gracious in helping me understand what to do in any situation.”

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Posted 3 years ago

“I found all persons I spoke with helpful and friendly. I feel safer now as my family begins a new school year. I will be alone. God bless your kind employees.”

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Posted 3 years ago

“Amazing. Thanks.”

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Posted 3 years ago

“Great information and service! Thank you for the peace of mind knowing rapid assistance is there for my mom! I was given your name by a friend. Is there someway to merit her good recommendation? Thank you!”

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Posted 3 years ago

“i no longer have the mobile help. i sent it back. it had too many things to keep track of and i thought it was expensive.”

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Posted 3 years ago

“Haven't had to use the system yet but I know it is there and available to me. Every customer service contact I have had has been excellent. They explain everything in great detail and are all courteous and understanding. Glad to be doing business with them.”

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Posted 3 years ago

“My age and health situation has been a outstanding eye opening. I am not able to move fast enough nor make the accurate decision in a crisis, thus reliability MOBILE HELP. Approved by my family and medical team.”

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Posted 3 years ago

“Extraordinarily responsive. Neck pendant alert is a little sensitive but hey, that's a good thing if you fall.”

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Posted 3 years ago

“I am happy that I found Mobile Help on the internet now I have peace of mind knowing that if I FALL I WILLGET HELP LENNICE J****”

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Posted 3 years ago

“I am very satisfied with mobile help. happy that I have both a wrist band and also the necklace option when I am out and about for help no matter where I am.”

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Posted 3 years ago

“I choose this company because their customer service actually answered my telephone calls or called me back when they said they would. All of the people I have dealt with have been helpful and professional. I received an invoice that was very accurate in a timely manner. I feel safe with this company. They also check my GPS monitor everyday. The first company I choose did not do any of these things and is giving me a hard time about getting a refund even though I didn't open the product and sent it back the next day after receiving it - the company "Mobil Alert" -”

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Posted 3 years ago

“The people are very friendly and go out of their way to help out. I have only been with Mobile Help a short time, but I can count on them to help out in case I am in trouble.”

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Posted 3 years ago

“System is adequate. I’ve set my son up as first contact before EMS to manage false alarms. He’s gotten some calls where a button has been accidentally pushed. He was contacted by the call center. When they were asked what number to call back to should services actually be needed he was given the emergency number. When trying to call back that number to get EMS dispatched he was out in a call queue. Flaw in system. Customer service is good All medical alert systems appear to use similar products. So look for best pricing. Pricing isn’t bad but I should have asked more questions when investigating. What I thought was “a deal” wasn’t as it was bundling wordsmithing. I”

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Posted 3 years ago

“I am so far pleased with the performance of the system, but I don't feel that I can write a review on the overall performance. I will wait for a while to see if I have found any reason to do so.”

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Posted 3 years ago

“Their service is very good and customer service is excelent.”

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Posted 3 years ago

“Always on the spot when needed.”

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Posted 3 years ago

“I purchased this unit for my mother after a lot of review on the other numerous companies! We have only had it for a couple months and luckily have not needed the service yet. We contacted technical service for help setting it up and they were very helpful!”

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Posted 3 years ago

“The best of the I rcecommend mobile help to to anybody that dad wants it mobile health is the best”

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Posted 3 years ago

MobileHelp is rated 4.6 based on 4,092 reviews