MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,095 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 10th September 2025

Wilfred

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All is good.”

Helpful Report

Posted 4 years ago

“From the customer service to the final set up everyone I spoke to were knowledgeable and great to work with.”

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Posted 4 years ago

“I am a new user and this system has given me the piece of mind that I needed. I have not been in a situation yet to push the button, but when it happens I will be ready. Thank you Mobile Help.”

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Posted 4 years ago

“Excellent equipment, service and attention to any changes you may need. I am elderly and live alone, so a lockbox was very needed.”

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Posted 4 years ago

“So far things are great with my will help I feel more comfortable by myself now”

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Posted 4 years ago

“Answered all my question and worked with my budget.”

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Posted 4 years ago

“I've only had my equipment for a short time but found it easy to set up and the questions I had after reading the Manual were all answered in a timely and courteous manner by the Customer Service Department. I find the Wrist Band to be very comfortable for bedtime. Thanks for a fine product.”

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Posted 4 years ago

“We’re very happy with this product. Just knowing my Dad has it, gives me a certain peace of mind that I hadn’t had before I got it. I did my research on many products like this and this is by far the best. Lives up to its reputation.”

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Posted 4 years ago

“Excellent service, prompt response from your workers, very caring personnel.”

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Posted 4 years ago

“My rep was a very big help and worked with me to get me set up quickly!”

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Posted 4 years ago

“Nice system. Would recommend to anyone.”

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Posted 4 years ago

“I felt confident that someone was keeping tract of my health and would take care of any problems as soon as possible.”

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Posted 4 years ago

“Easy to setup and test.”

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Posted 4 years ago

“Great service, love my mobile device. And the staff A++”

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Posted 4 years ago

“We have had this unit for a short time but every time I've had any questions they have always answered them. Also replaced a cradle and GPS system when it quite working. It's great knowing they are there.”

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Posted 4 years ago

“Very pleased with your service. Thank you so much”

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Posted 4 years ago

“All of the folks I spoke to ( especially Donna ) were professional and helped me make my decision to have MobileHelp keep my loved one safe in case of an emergency. It was a simple, quick and seamless process on the phone and I also received the unit very quickly. Thank you.”

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Posted 4 years ago

“Currently turned off. The fall detector went off when she didn't fall enough my mother doesn't want to wear t h e pendant or turn the base unit back on.”

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Posted 4 years ago

“Thanks Guys, it gives us peace of mind know ing our parents are taken care of. Thanks Bob Bellucci.”

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Posted 4 years ago

“Great customer service. The equipment did not work for us but when we re-evaluate, would strongly consider MobileHelp because of our experience with customer service.”

Helpful Report

Posted 4 years ago

MobileHelp is rated 4.6 based on 4,095 reviews