MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,092 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Every interaction I have had has been amazing. Everyone is so helpful and patient. I highly recommend them. They suggest things that make sense for my parents situation.”

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Posted 5 years ago

“Easy to set up, easy to test, all instructions were simple, clearly stated.”

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Posted 5 years ago

“Everything went very well with my services!”

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Posted 5 years ago

“I recommend MobileHelp above all the others. I performed extensive research on numerous similar services and MobileHelp stood out among them all. I find them very helpful and their customer service expedient as well as courteous.”

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Posted 5 years ago

“Mobile Help has great customer service. Responds to emails and phone calls.”

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Posted 5 years ago

“A the age of 76 and living alone, it's comforting to know I can get help whenever and where ever I may need it. I'm still active but not as steady on my feet as I want to be, so I take advantage of all of mobile's help. THANKS!”

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Posted 5 years ago

“Customer Service Rep was Very helpful and pleasant coupled with listening to my issue and responding with the appropriate resolution. Great CSR, promote to trainer or supervisory position ASAP. She was Fantastic”

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Posted 5 years ago

“Great company with reliable products and superior technical support.”

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Posted 5 years ago

“MobileHelp seems to be a good service. My watch arrived quickly and in good shape. It is fairly easy to use. On some of the buttons I have to press several times before they work. Other than that, it is fine.”

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Posted 5 years ago

“I got mobile help for my mother because she has been falling down and hurting herself lately. She has not had the opportunity to use it (which is a good thing) but the people of mobile help were very helpful in helping me to choose the right device for my mother and answered all of my questions. Thank you mobile help .... this device gives me piece of mind that my mother will always have the help she needs when she needs it.”

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Posted 5 years ago

“Excellent service by the MobileHelp team. They were on top of their game and I would highly recommend them if the opportunity arises.”

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Posted 5 years ago

“I transferred to Mobile Help recently due to a failure from another company. I had a medical emergency and press my button but received no response. Mobile has responded to 2 calls. Both times they were accidents but their response was immediate. This has impressed me greatly.”

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Posted 5 years ago

“Very professional and informative.”

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Posted 5 years ago

“Outstanding service”

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Posted 5 years ago

“Got a mobile help because I live alone and it is for health security.”

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Posted 5 years ago

“Contact was professional and easy. Everything was explained without any fanfare. Price options were easily laid out. When the products arrived, they were very easy to assemble and set up. When my wife actually fell, the response was immediate and professional. I would definitely recommend this company. Kevin D”

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Posted 5 years ago

“Haven't had to use the service yet but if it is as prompt and efficient as the initial start up has been it should be great.”

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Posted 5 years ago

“The device saved my mother's life within the first two weeks of having it. They are very patient on false alarms. We are trying to work on these situations. Do glad that we purchased this service.”

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Posted 5 years ago

“I bought this system for my mother. So far very satisfied.”

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Posted 5 years ago

“So far excellent service! Ease of setting up account. Extremely competitive pricing, great customer service, quick response very satisfied”

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Posted 5 years ago

MobileHelp is rated 4.6 based on 4,092 reviews