MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,104 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,104 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 5th April 2026

Braxton Willis

MobileHelp 5 star review on 10th September 2025

Wilfred

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My Mobile help has given me security I know that I can count on if needed and from the time I ordered to the time I got it and set up was very quick, and the people that helped me were very kind and thoughtful.. I recommend them very highly.”

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Posted 6 years ago

“Very professional. When I call they answer the phone.”

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Posted 6 years ago

“were happy with the good service we received the Mobilehelp Empolyees. thank you”

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Posted 6 years ago

“Knowledgeable rep, encouraged me not to procrastinate on making this important decision. I am by myself, 74 years old, have to walk with walking sticks for balance. Mobile Help gives me and my kids peace of mind”

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Posted 6 years ago

“I wish all companies would be run like Mobilehelp - extremely well thought out products that are easy to use -fast shipping and excellent customer service. Also call center people are terrific”

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Posted 6 years ago

“I am new to MobileHelp but there many more benefits with this program than what I had before. I am also saving $180.00 every month and have other benefits such as eye exam , YMCA , dental, and $100 per quarter towards health purchases such as Aspiran etc.”

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Posted 6 years ago

“A great product and wonderful sales reps and service operators. The product provides a nice peace of mind regarding our loved ones!”

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Posted 6 years ago

“I have only had it for a month and I haven’t had to use it yet but am wearing the pendant and know that it’s sensitive because it has went off and they answered right away and I told them it was a accident.”

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Posted 6 years ago

“I’ve got the equipment fast. The dispatcher I talked to was polite and efficient.”

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Posted 6 years ago

“Great service ! What more can be said”

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Posted 6 years ago

“Every interaction I have had has been amazing. Everyone is so helpful and patient. I highly recommend them. They suggest things that make sense for my parents situation.”

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Posted 6 years ago

“Easy to set up, easy to test, all instructions were simple, clearly stated.”

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Posted 6 years ago

“Everything went very well with my services!”

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Posted 6 years ago

“I recommend MobileHelp above all the others. I performed extensive research on numerous similar services and MobileHelp stood out among them all. I find them very helpful and their customer service expedient as well as courteous.”

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Posted 6 years ago

“Mobile Help has great customer service. Responds to emails and phone calls.”

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Posted 6 years ago

“A the age of 76 and living alone, it's comforting to know I can get help whenever and where ever I may need it. I'm still active but not as steady on my feet as I want to be, so I take advantage of all of mobile's help. THANKS!”

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Posted 6 years ago

“Customer Service Rep was Very helpful and pleasant coupled with listening to my issue and responding with the appropriate resolution. Great CSR, promote to trainer or supervisory position ASAP. She was Fantastic”

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Posted 6 years ago

“Great company with reliable products and superior technical support.”

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Posted 6 years ago

“MobileHelp seems to be a good service. My watch arrived quickly and in good shape. It is fairly easy to use. On some of the buttons I have to press several times before they work. Other than that, it is fine.”

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Posted 6 years ago

“I got mobile help for my mother because she has been falling down and hurting herself lately. She has not had the opportunity to use it (which is a good thing) but the people of mobile help were very helpful in helping me to choose the right device for my mother and answered all of my questions. Thank you mobile help .... this device gives me piece of mind that my mother will always have the help she needs when she needs it.”

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Posted 6 years ago

MobileHelp is rated 4.6 based on 4,104 reviews