MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,092 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to deal with. I had my system set up in no time. everyone was very helpful and very friendly.”

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Posted 5 years ago

“We have had the MobileHelp device for a very short time. Since we got it, my father has needed it 3 times. Each time the service was great! Family was contacted and EMS when requested or necessary. It is great comfort knowing that my father is able to get help when needed.”

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Posted 5 years ago

“We bought the MobileHelp necklace for a friend. She hasn't even had it a month and this morning she fell outside. Within 15 to 20 minutes at the most, she had help. We were her emergency contact considering her family lives out of town. We were contacted in a very timely manner and were able to help the rest of the way. Thankfully she was okay from the fall. We would definitely recommend MobileHelp to anyone who has need for a medical alert button.”

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Posted 5 years ago

“I accidentally set it off while trying to set it up, needless to say they responded immediately. Now, my mother feels safe when I leave for work in the morning : )”

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Posted 5 years ago

“Helpedmewithmysign”

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Posted 5 years ago

“We purchased for our father, and from the first phone call and through the entire process everyone was very helpful and kind. All my questions were answered. Received the equipment promptly, and it was easy to set up. Many extra promotions were part of the package. It gives us peace of mind.”

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Posted 5 years ago

“I appreciate the fact that when I have called, I get a very pleasant, respectful, and knowledgeable person that gives me help. Thank you.”

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Posted 5 years ago

“So far we've been quite pleased. We were able to easily set system up, test it, and my father is using it daily. He is surprised that it is not bothering him to wear the fall detection device - that was our largest fear!! So far so good!”

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Posted 5 years ago

“I am pleased with mobileHelp”

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Posted 5 years ago

“So far have been pleased. Have not had to use it fortunately.”

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Posted 5 years ago

“I would like to recommend MobileHelp to those looking for a service for themselves or a loved one. We purchased this service for our Mother in the last 30 days. The service equipment arrived quickly and set-up was easy. Customer service has been great. Thanks MobileHelp.”

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Posted 5 years ago

“Helpful staff. Item is comparable to the other one we tried, but we appreciate the fall detection pendant.”

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Posted 5 years ago

“the MobileHelp employees ,, super ans. questions ,, a client asks..”

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Posted 5 years ago

“Mobile Help was very professional from my first call and thereafter. The unit was easily set up and thankfully have not needed to use it. But, after setting it up we accidentally triggered it and they immediately called to verify the situation.”

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Posted 5 years ago

“We are very pleased with the help we've received from Customer Service in understanding how to set up, use and test our new system. Fortunately, my husband has not needed to use the system in an emergency situation and we hope he never will. Thank you for your assistance thus far.”

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Posted 5 years ago

“it was the easiest thing to install when i say SIMPLE that is an understatement and it works AWESOME my mom has already had to use it to transport to the hospital and I was called within minutes to be notified of this happening. I truly recommend buying it if you need it for a loved one”

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Posted 5 years ago

“After doing my research I find that mobile help is one of the best on the market today. I feel very confident that my dad of 88 years is fully protected which gives me peace of mind when I’m not around.”

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Posted 5 years ago

“Service is excellent”

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Posted 5 years ago

“They are on the ball, if you have a problem !”

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Posted 5 years ago

“I feel very safe with mobile help. Sales person was excellent on the phone. She explained everything. The equipment is modern and effective. I have mistakenly set my system off and found the operator friendly and responsive. Response time immediate. Love my new system.”

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Posted 5 years ago

MobileHelp is rated 4.6 based on 4,092 reviews