MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,092 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mobile Help was excellent to work with, service price is very competitive, wireless connection, door lock box, and two pendants provided and "No Contract":. Easy to install and all the details for entry were conveyed to Emergency Personnel. Have used this twice since installing with no problems. Great People to work with to make it more comfortable to live alone in your own home. Thanks Mobil Help!”

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Posted 6 years ago

“Only thing I've done so far is test but service people were wonderful”

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Posted 6 years ago

“Very pleased with all those I spoke with. Had excellent help when I had problems handling false alarms (my fault). I don't remember as I use too, your customer just repeated until I did understand, Seniors don't get that very often. Thank you for treating me like I am a normal human.”

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Posted 6 years ago

“My husband passed away recently. Being alone, I ordered the in home & away MobileHelp units as protection against a fall or any problems that may come up. So far, so good.”

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Posted 6 years ago

“Great service. I have accidentally pushed my wrist button a couple of times. Very fast response to see if I needed help. Gives me peace of mind.”

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Posted 6 years ago

“Couldn’t be easier to setup and use”

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Posted 6 years ago

“I give mobile help an excellent rating!!”

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Posted 6 years ago

“Easy to use. Very helpful”

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Posted 6 years ago

“The product was delivered in a timely manner. The box contained all the necessary information needed to set up the system. Also, the assistance I received on the phone from beginning of purchase until the end was excellent. Thank you.”

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Posted 6 years ago

“I had several phone calls with MobileHelp and each time the person I spoke with was very helpful and polite. I notice in the green box below you have my name spelled wrong. It should be Florey and I told one of the individuals I spoke with and they corrected it.”

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Posted 6 years ago

“So. far so good!”

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Posted 6 years ago

“great experience”

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Posted 6 years ago

“Just have had the system a couple weeks haven't had to use yet but will say from buying to setting up mobile help is easy to work with.”

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Posted 6 years ago

“Mobile help was very helpful in explaining their product and service. Their response time is approximately one minute. What I received when joining mobile help was a plus.”

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Posted 6 years ago

“I felt the representative was very kind when he helped me on the phone to understand everything I needed to know. I feel more secure knowing I can get help fast if I ever need it.”

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Posted 6 years ago

“This is the best system for anyone who needs help because of living alone and has difficulty getting around”

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Posted 6 years ago

“very pleased with the service when l singed up”

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Posted 6 years ago

“In doing research on companies providing this service I came on Mobile Help. The customer service and they sales representative were so awesome. So patient with me and all my questions. I have had it for about 1 month and have had no issues. Very happy.”

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Posted 6 years ago

“They are quick to respond and are very friendly and helpful on the phone. Thank you.”

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Posted 6 years ago

“Very concerned about the safety operation of the equipment and everything is working properly. Thanks”

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Posted 6 years ago

MobileHelp is rated 4.6 based on 4,092 reviews