MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,093 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,093 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ease of mind. My family and I feel safer.”

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Posted 7 years ago

“so far the service is very good along with the equipment”

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Posted 7 years ago

“the people are very nice.”

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Posted 7 years ago

“I especially enjoy keeping the mobile in my purse at all times so that wherever I go it is always there. I keep the bracelet on my arm at home to feel secure. When my husband is alone we place his bracelet on his arm.”

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Posted 7 years ago

“My husband accidently pushed the button and we immediately got a call checking on our needs.”

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Posted 7 years ago

“excellent service representatives”

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Posted 7 years ago

“My mom feels safer now. The customer service at mobilehelp is wonderful.”

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Posted 7 years ago

“The service and the unit is great just wish it didnt take a month to come.”

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Posted 7 years ago

“I pressed the call button when my mom needed paramedics to take my mom to the ER. They answered promptly and sent the correct emergency services and followed my request for no sirens. Thank you mobile help!”

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Posted 7 years ago

“Equipment very easy to install and test fortunately have not needed emergency care yet.”

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Posted 7 years ago

“It's comforting to know that my husband can get help if needed when I'm away. I am happy about that!”

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Posted 7 years ago

“I'm so thankful to have mobile help and may God bless you and have a blessed day”

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Posted 7 years ago

“Gives me peace of mind.”

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Posted 7 years ago

“Friendly customer service, knowledgeble, thorough.”

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Posted 7 years ago

“It gives me a feeling of security wearing the bracelet.”

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Posted 7 years ago

“The staff was very easy to work with. The equipment arrived as scheduled and was easy to set up. Making changes to the contact information was easy. Monthly testing is easy. Gratefully have not had to use the system for emergency use but its assuring to know that it is there when needed.”

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Posted 7 years ago

“I'm happy to say we haven't used your service yet, but my husband has accidently activated the medic alert and we got an immediate response which puts us as ease knowing how quickly you would respond to an emergency.”

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Posted 7 years ago

“We bought our Mobile Help system just a few weeks ago, hoping we would never need it. Then, last night, 8/16/17, I was bowling. You can't hear a cell phone in a bowling center. Becky was alone at home and fell. She did not hurt herself but, she could not get up. She pressed the call button, told the operator her situation. In a few minutes three first responders using the door key from the lock box let themselves in to save the day. My message to any would be customer......don't wait, buy it, it works, and you will need it sooner than you think.”

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Posted 8 years ago

“Immediate assistance with professional attitude”

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Posted 8 years ago

“Prompt delivery of equipment. Excellent resource material.”

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Posted 8 years ago

MobileHelp is rated 4.6 based on 4,093 reviews