MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,099 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,099 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 10th September 2025

Wilfred

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Calling me when alarm accidentally went off to see if I was o.k.”

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Posted 8 years ago

“Your employees are very friendly & helpful. I was having trouble with my fall button the 1st wk, it kept going off every time I moved in bed watching TV. They reset it no problem, it only went off once from me dropping it. But they answer all my questions. Thanks for this review.”

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Posted 8 years ago

“Mike and Mary Ann were friendly and very knowledgeable ... ????”

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Posted 8 years ago

“Prompt response.”

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Posted 8 years ago

“I'm so very pleased with the care that I received from the staff. So glad I chose Mobilehelp. I hope that we never have to push those button, but I know that if I do I can count on Mobilehelp. Thank you for letting me be part of your family. A big thank you to those I've have spoken with already. Myrtle and Anthony Chase”

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Posted 8 years ago

“Ease of mind. My family and I feel safer.”

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Posted 8 years ago

“so far the service is very good along with the equipment”

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Posted 8 years ago

“the people are very nice.”

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Posted 8 years ago

“I especially enjoy keeping the mobile in my purse at all times so that wherever I go it is always there. I keep the bracelet on my arm at home to feel secure. When my husband is alone we place his bracelet on his arm.”

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Posted 8 years ago

“My husband accidently pushed the button and we immediately got a call checking on our needs.”

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Posted 8 years ago

“excellent service representatives”

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Posted 8 years ago

“My mom feels safer now. The customer service at mobilehelp is wonderful.”

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Posted 8 years ago

“The service and the unit is great just wish it didnt take a month to come.”

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Posted 8 years ago

“I pressed the call button when my mom needed paramedics to take my mom to the ER. They answered promptly and sent the correct emergency services and followed my request for no sirens. Thank you mobile help!”

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Posted 8 years ago

“Equipment very easy to install and test fortunately have not needed emergency care yet.”

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Posted 8 years ago

“It's comforting to know that my husband can get help if needed when I'm away. I am happy about that!”

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Posted 8 years ago

“I'm so thankful to have mobile help and may God bless you and have a blessed day”

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Posted 8 years ago

“Gives me peace of mind.”

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Posted 8 years ago

“Friendly customer service, knowledgeble, thorough.”

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Posted 8 years ago

“It gives me a feeling of security wearing the bracelet.”

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Posted 8 years ago

MobileHelp is rated 4.6 based on 4,099 reviews