MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,093 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,093 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Aug 3 - -$563.40, Aug 3 - -$563.40 and Aug 4 - -$59.84 = -$1,186.64. It should Aug 3 - -$563.40 and Aug 4 - -$59.84 = -$623.24.”

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Posted 8 years ago

“You guys and gals of mobile help are great Keep up the good work”

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Posted 8 years ago

“From my initial call to inquire about Mobile Help to receiving the alert kit, the process was smooth and handled professionally. Our first test went well. When I have had questions related to the "fall alert" device, the customer service reps have been very thorough with answers to my concerns. Though a member for a short time, I am very impressed with the service and equipment provided by Mobile Help.”

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Posted 8 years ago

“After doing some research, I felt MobileHelp offered me the product/service I was looking for. From my first call of inquiry about the product/service, to the purchase, to the set-up and to my calls of general questions, I've been extremely satisfied with everyone's pleasant attitudes and willingness to help. I haven't had the system long and thankfully haven't needed it; but it's good knowing "help" is just a press of a button away.”

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Posted 8 years ago

“peace of mind !!”

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Posted 8 years ago

“They make my safety a priority and are willing to help in any way they can”

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Posted 8 years ago

“Please invest the time to contact MobileHelp. Either by on-line chat or phone. One of the easier, confident decisions to make. Representative was very clear and genuine. All questions were answered. All items questionable with other companies were favorable for the customer with MobileHelp. Setup couldn't be easier. Equipment works great. Response is fast and clear. Nothing but positives for Mobilehelp!”

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Posted 8 years ago

“Very informative and answered all of my questions. The only thing I wish they could change is that when they call that they announce themselves as Mobile Help on Caller ID.”

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Posted 8 years ago

“It provides me with more confidence when I am alone in my home and the added knowledge that I am protected away from my home.”

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Posted 8 years ago

“Well so far after I receive the unit. I wasn't sure if it works or not. I'm skeptical of most products that comes my way. Only thing I can say about this device is that it "Works!".I can tell anyone about this MobileHelp device it's just dandy to have.”

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Posted 8 years ago

“The quickness of getting the equipment and the ease of setting it up.”

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Posted 8 years ago

“1. Saved my mother's life. She fell in December while wearing the lanyard notification button. Emergency medical help arrived in less than a half hour. 2. Every time we have called, about anything, your customer service has been exceptional: clear, helpful, patient, and thorough. I wish other companies could take lessons from you!”

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Posted 8 years ago

“Meets my elderly needs :) Michelle, technical support, was extremely helpful today.”

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Posted 8 years ago

“Very helpful customer service”

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Posted 8 years ago

“I bought this system for my 93 year old Mother very happy”

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Posted 8 years ago

“I'm a new customer and have called several times, your team is awesome. Always meets my expectations. Very polite. I'm very happy to say I'm family at Mobilehelp. Already have passed my information and experience with friends.”

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Posted 8 years ago

“did what they said”

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Posted 8 years ago

“Kind, thorough”

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Posted 8 years ago

“Great help from Laura and clifton”

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Posted 8 years ago

“We just signed up with Mobile Help about a month ago. Last week my Mom suffered a mild stroke, pushed the button on her MobileHealth necklace and emergency responders were dispatched within minutes. My Mom lives alone and would have certainly been there for hours before we would have known there was a problem. She is recovering! Thank You.”

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Posted 8 years ago

MobileHelp is rated 4.6 based on 4,093 reviews