MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,104 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,104 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 1 star review on 22nd July 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you I can now go where I couldn't go before now that I have the protection that I needed before.”

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Posted 8 years ago

“My hip dislocated when I was home alone. All I could manage to do was push the Mobile Help button around my neck. They sent help and called my daughter. I know that Mobile Help saved my life. Thank you.”

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Posted 8 years ago

“having my pendant has given me a sense of security knowing that if anything should happen help is just a push away. thank you for allowing me to enjoy my days and my children theirs. sandra frankel”

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Posted 8 years ago

“Very professional & helpful. They made the whole set up very easy & answered all my questions. I later ordered the mobile device & once again the reps were extremely informative & helpful. Highly recommend”

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Posted 8 years ago

“I was very happy to get MobileHelp as I needed something to take with me when I went to the Doctor, I have a bad Heart and also CKD so he wanted me to have something along with me in case something happened on the way there, but I haven't had a chance to use it but my Cat has, she stepped on it and one of the operators answered so I do know that it works, Thank You very much, I feel protected now.”

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Posted 8 years ago

“Eases our mind when Mom is alone.”

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Posted 8 years ago

“When researching safety pendant options for my parents, the salesman at MobileHelp was patient, kind, thorough, responsive and reliable. My experience was so much better because of his assistance and knowledge. Also, he respected my wishes in not contacting my parents during the process; something I wish I could say about the competitors.”

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Posted 8 years ago

“very helpful- considerate, friendly, informative--easy set up-”

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Posted 8 years ago

“Peace of mind. Fast response time. Friendly service.”

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Posted 8 years ago

“After a long search for a health help service, I finally determined that MobileHelp had the best equipment and service plan. After a thorough review of the details with Danny Simomoto, I was convinced that MobileHelp was the best. Danny was very patient and thorough in discussing the services available and his conviction and enthusiasm are now understandable after I have become directly acquainted with the plan. My family lives far away from my home but they are thoroughly pleased that they are included in any notifications of my call for help.”

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Posted 8 years ago

“Called customer service twice, and got immediate response, and answered my questions.”

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Posted 8 years ago

“It was good to know they were there when you needed them.”

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Posted 8 years ago

“I have had my MobileHelp for almost a month and I have to give it 5 stars. It was super easy to set up, run tests and comprehend how it all will work when needed. Your Customer service is excellent, knowledgeable and courteous. I hope I never need to use it for an emergency but have complete confidence in the system if I need it.”

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Posted 8 years ago

“The person I spoke with was very knowledgeable and helped greatly with our choices. I'm happy with what we bought. I definitely would recommend this to family and friends. Definitely worth 5 stars and more. All the Mobile Help parts are bright and well made and the price was very good. Jenny M. Medford MA”

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Posted 8 years ago

“My mother loves it!..and the operators are kind, and professional..I feel I made a very good choice”

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Posted 8 years ago

“Having Mobile Help gives me confidence that I have a resource for reliable help if I should need it.”

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Posted 8 years ago

“I had my wrist band on and was putting up hurricane shutters with my neighbor when the fire trucks and emt showed up. They asked if everything was ok and I said yes. They said they got a call because I didn't answer the alarm that was set off. I must have hit the button on the wrist band. I am glad they were so prompt in follow up.”

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Posted 8 years ago

“I enjoy mobile health it chage my ways of life.now i can go places without, tripping about wondering what if I pass out how would someone know. But with mobile help I got help right at my finger. I love mobile help”

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Posted 8 years ago

“I now feel safe in my home and when I am out in public due to the travel unit that I have. It is such a relief to know that help is only a "button" away. You cannot put a price tag on some ones life that can be at risk. Thankful for Mobilecare!”

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Posted 8 years ago

“Instructions and customer service were easy to follow in setting up Moile help”

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Posted 8 years ago

MobileHelp is rated 4.6 based on 4,104 reviews