MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,093 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,093 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

Write Your review

Tell us how MobileHelp made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“it is great”

Helpful Report

Posted 7 years ago

“My mom is having problems understanding it with memory problems”

Helpful Report

Posted 7 years ago

“Sales person on phone was very helpful listening to what I needed for my 84 year old mother who lives alone. She didn't hurry and explained everything to me in detail. The service has been terrific--everything we expected!”

Helpful Report

Posted 7 years ago

“Samuel Ruiz who dealt with both my son and I was very helpful and the reason we decide to use your company. Although I chose not to wear the pendant around my neck. but keep it close by where I sit and sleep I feel protected. THANK YOU. MRS. T”

Helpful Report

Posted 7 years ago

“They worked with me most courteously to answer all my questions and walked me through the setup efficiently. Explained their procedure and products available for upgrades. Tested the system and thanked me for my business. Appreciated me as a new customer and looked forward to serving me . That means a lot to a Southern lady my age”

Helpful Report

Posted 7 years ago

“.It kept me safe and free of worry”

Helpful Report

Posted 7 years ago

“too soon, just getting used to devices”

Helpful Report

Posted 7 years ago

“It seems to work”

Helpful Report

Posted 7 years ago

“Great product and service description. Answered all of our questions an concerns and provided an informational pamphlet that we could share with the whole family as we made our decision on which medical alert system to select.”

Helpful Report

Posted 7 years ago

“I started with another company and paid more for just in my house, I thought if I'm outside there would be people around. I've been walking outside during the day and realized that there was no one else around, I saw the customer ratings of MobilHelp so I decided to give then a call. I now have indoor and outdoor protection for less money than the original company. The pendant that hangs around my neck lets me use one of my own chains instead of that black string. I could not do that with the other company's pendant. I am very satisfied and feel safe (outdoors, walking and driving and of course in my home.)”

Helpful Report

Posted 7 years ago

“Real pleased with how compact the unit is. Call buttons large, bright and cleary imprinted with what each button is use for. May seem like a little thing but the case for the GPS unit I really love those on my belt no fear of losing . Hopefully I'll never need to use it but if I do and comfortable that it will work properly . God bless”

Helpful Report

Posted 7 years ago

“I have not had to use it and hope I never will. Customer service was very helpful and professional during the setup process. I would recommend MobileHelp to anyone considering this type of service.”

Helpful Report

Posted 7 years ago

“It's dependable , and is always reliable. I like that I receive an email telling me about the number of minutes , and data left on my plan.”

Helpful Report

Posted 7 years ago

“given an extended trial period due to fed-ex slow delivery time. Will was patient and knowledgable.”

Helpful Report

Posted 7 years ago

“Mobile help is a wonderful service it's so convenient”

Helpful Report

Posted 7 years ago

“I do not have to worry about my husband slipping away and falling. Thank God there is a service like the one you offer. Helen”

Helpful Report

Posted 7 years ago

“Just having the security of the MobileHelp makes me and my husband happy.”

Helpful Report

Posted 7 years ago

“Answered my questions about the different devices.”

Helpful Report

Posted 7 years ago

“I had heart surgery and live alone, MobileHelp not only helped me, but also my children to feel safe when I left the hospital and was at home, they could return to work and not worry about me. I knew if I needed help it was only a push of a button away”

Helpful Report

Posted 7 years ago

“Very professional staff. Made me feel like one of the family while taking care of my issue. Mahalo from a satisfied customer in Hawaii”

Helpful Report

Posted 7 years ago

MobileHelp is rated 4.6 based on 4,093 reviews