MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,099 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,099 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 10th September 2025

Wilfred

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very responsive to my questions and such. Thank goodness, however, I have not needed to use the service for an emergency so far.”

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Posted 8 years ago

“Mobile Help has a helpful website. I was able to learn a lot by reading about the products on the website. I was also able to place my order on the website. I also called Customer Service with questions. The people in Customer Service understand the products, and answered all of my questions.”

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Posted 8 years ago

“I feel safer now that I have this system with the detect a fall button, I have tested it several times and it works fine. I do have a small problem--when sleeping, if I turn over in bed, the fall button goes off! Also, if zI bump anything it will go off! I wear it to bed & have not taken it off--so if there is any advice you could give me to stop these false alarms, it would be greatly appreciated. I am satisfied with this product. Thank you for your help.”

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Posted 8 years ago

“Everyone with whom I have dealt has been very pleasant, knowledgeable, and helpful. When we have tested the equipment, or accidentally activated it, the response time has been very favorable and the operator has followed the procedure we have established. At this point, we are very pleased with MobileHelp.”

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Posted 8 years ago

“So far so good. I've not had a problem, and with the mobile alert button and bracelet I feel secure. If I need medical asst, it's only a "click" away.”

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Posted 8 years ago

“Haven't had the need to use it yet but just knowing it is with me, gives me a good sense of security.”

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Posted 8 years ago

“Our family was looking for a good chairlift and after talking to 101 Mobile Help several times we have nothing to say but good things about them and the employees that came to the house. We tell everyone about this BLESSED company.”

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Posted 8 years ago

“I have piece of mind knowing I have a Mobile Help system with me always. Very reasonable as well.”

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Posted 8 years ago

“This is a great system so far and gives us peace of mind that my mother-in-law is safe.”

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Posted 8 years ago

“I have control of my own life now.”

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Posted 8 years ago

“You were polite, helpful, understanding.”

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Posted 8 years ago

“I purchased this system for my mother. Although she has not needed to us it yet, when we test it they are quick and very kind to my mother. She finds a lot of comfort in this which gives me peace of mind.”

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Posted 8 years ago

“peace of mind.”

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Posted 8 years ago

“Mobile Help has given my wife and me a tool to use in our home and when we are away.”

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Posted 8 years ago

“My husband said he feel safe now when i am away at work on 3shift”

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Posted 8 years ago

“Purchased For my Mom. 5 days later she fell in the garage. Mobile help system alerted first responders. The system worked perfectly for us.”

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Posted 8 years ago

“In two chat conversations today, Amber provided me with the absolute best and most perfect customer service. I am exceedingly impressed with and appreciative of Amber's service and your chat-based system. Both were perfect. Amber was knowledgeable, understanding, helpful, and wonderful at communicating. She answered my questions and helped me with my account as requested. She makes me want to remain a MobileHelp customer for a long time, and I hope to be able to do that. And, if I may be so bold, I would respectfully recommend Amber for the highest and best possible bonus, raise, award, and/or promotion which you may be able to offer her. She is truly great, and I thank her and everyone at MobileHelp for all of your hard work, time, and efforts each and every day. Thanks again, take care, be well, and a very Happy Thanksgiving and holiday season to you and yours.”

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Posted 8 years ago

“MobileHelp has expedited sending me new equipment when mine was not functioning. Their prompt actions were satisfying. I appreciate their service. M. Udell”

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Posted 8 years ago

“I spoke with “Stuart” when I called to inquire about MobileHelp. He was wonderful! He truly cared and wanted to be sure we chose the right option for my Mothers care. He wasn’t pushy and explained every detail about MobileHelp leaving no questions unanswered and I felt 100% confident I had chosen the right help for my Mother. We are absolutely satisfied with MobileHelp and would not hesitate to refer anyone needing this service to them. Thank you for your help Stuart!”

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Posted 8 years ago

“I liked all the people I talked to in ordering this service and the set up check. There was no pressure or you have to sign up now to get this or that. Everything went smooth and the monthly check to see if it is working correctly are easy. Even my sister can do it and that is who needs it. She also finds the pendant so comfortable that she even wears it when I am home. We are very happy.”

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Posted 8 years ago

MobileHelp is rated 4.6 based on 4,099 reviews