MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,093 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,093 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

Write Your review

Tell us how MobileHelp made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Haven't had the need to use it yet but just knowing it is with me, gives me a good sense of security.”

Helpful Report

Posted 7 years ago

“Our family was looking for a good chairlift and after talking to 101 Mobile Help several times we have nothing to say but good things about them and the employees that came to the house. We tell everyone about this BLESSED company.”

Helpful Report

Posted 7 years ago

“I have piece of mind knowing I have a Mobile Help system with me always. Very reasonable as well.”

Helpful Report

Posted 7 years ago

“This is a great system so far and gives us peace of mind that my mother-in-law is safe.”

Helpful Report

Posted 7 years ago

“I have control of my own life now.”

Helpful Report

Posted 7 years ago

“You were polite, helpful, understanding.”

Helpful Report

Posted 7 years ago

“I purchased this system for my mother. Although she has not needed to us it yet, when we test it they are quick and very kind to my mother. She finds a lot of comfort in this which gives me peace of mind.”

Helpful Report

Posted 7 years ago

“peace of mind.”

Helpful Report

Posted 7 years ago

“Mobile Help has given my wife and me a tool to use in our home and when we are away.”

Helpful Report

Posted 7 years ago

“My husband said he feel safe now when i am away at work on 3shift”

Helpful Report

Posted 7 years ago

“Purchased For my Mom. 5 days later she fell in the garage. Mobile help system alerted first responders. The system worked perfectly for us.”

Helpful Report

Posted 7 years ago

“In two chat conversations today, Amber provided me with the absolute best and most perfect customer service. I am exceedingly impressed with and appreciative of Amber's service and your chat-based system. Both were perfect. Amber was knowledgeable, understanding, helpful, and wonderful at communicating. She answered my questions and helped me with my account as requested. She makes me want to remain a MobileHelp customer for a long time, and I hope to be able to do that. And, if I may be so bold, I would respectfully recommend Amber for the highest and best possible bonus, raise, award, and/or promotion which you may be able to offer her. She is truly great, and I thank her and everyone at MobileHelp for all of your hard work, time, and efforts each and every day. Thanks again, take care, be well, and a very Happy Thanksgiving and holiday season to you and yours.”

Helpful Report

Posted 7 years ago

“MobileHelp has expedited sending me new equipment when mine was not functioning. Their prompt actions were satisfying. I appreciate their service. M. Udell”

Helpful Report

Posted 7 years ago

“I spoke with “Stuart” when I called to inquire about MobileHelp. He was wonderful! He truly cared and wanted to be sure we chose the right option for my Mothers care. He wasn’t pushy and explained every detail about MobileHelp leaving no questions unanswered and I felt 100% confident I had chosen the right help for my Mother. We are absolutely satisfied with MobileHelp and would not hesitate to refer anyone needing this service to them. Thank you for your help Stuart!”

Helpful Report

Posted 7 years ago

“I liked all the people I talked to in ordering this service and the set up check. There was no pressure or you have to sign up now to get this or that. Everything went smooth and the monthly check to see if it is working correctly are easy. Even my sister can do it and that is who needs it. She also finds the pendant so comfortable that she even wears it when I am home. We are very happy.”

Helpful Report

Posted 7 years ago

“I was glad to hear Linda Page tell me about the benefits of MobileHelp. She told me like it is. We talked about different scenarios that I never thought I would need an emergency help button. I realized I should get MobileHelp.”

Helpful Report

Posted 7 years ago

“Great service Thanks”

Helpful Report

Posted 7 years ago

“Mother can be very difficult to deal with since Dad died. Whatever a friend at the Senior Center or her Church has . . . she wants me to get it for her. Her current medical alert device became useless during the extended power outage after a hurricane. In addition, it did not work away from home. After many hours of research and some trial and error, she now LOVES the MobileHelp device. She appreciates the door hanger that prevents her from forgetting the cellular part of the system. She also likes the size of the neck pendant and the fact that it does not flash like others and can be placed on her current neck chain. When Mother is happy . . . then I am happy. MobileHelp made that happen. Thank you.”

Helpful Report

Posted 7 years ago

“I have interviewed the director/manager and have met two of the staff members. Most kind, personable and flexible staff. Though we have not yet used their care services, we are set to go as the occasion requires/permits for the care and attention to be given to my 90 year old mother. We especially like the fact that the main office is here is Castro Valley. I will review once again once we actually schedule/receive their services.”

Helpful Report

Posted 7 years ago

“My alarm went off by accident Tuesday and I didn't realize it. Before I knew what was going on, the EMT, firetruck and police were coming into my home. They found the key without any problem and they found me without any problem. Wow!! This really works. Thanks”

Helpful Report

Posted 7 years ago

MobileHelp is rated 4.6 based on 4,093 reviews