MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,093 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,093 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ACCIDENTLY left my charger in my pants pocket and washed it. I called Mobile and the gentlemen was very kind to tell me that he would send me another one for a small fee. I was very glad to hear that. The company is very up with all your wants. Thank you.”

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Posted 7 years ago

“I am very happy with Mobile Help. I now feel less vulnerable to illness or accidents.”

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Posted 7 years ago

“Very thorough and prompt”

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Posted 7 years ago

“It would be great if you are alone most of the time and live far a way from other people. If you don't have a cell phone or don't like them , than the Mobile help portable is great for you.”

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Posted 7 years ago

“I have had your services for several years and it has proved to be extremely valuable to me. It saved my life when I was having a cardiac arrest. I fell and broke 2 vertebrates in my neck and you sent help immediately. I cannot begin to tell you how much I appreciate your help. Thanks again and again.”

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Posted 7 years ago

“Very nice customer service.”

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Posted 7 years ago

“very excellent customer service, follow-up and pricing. .Ihad it installed successfully.”

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Posted 7 years ago

“My kids bought this system for me after I had a mild stroke and I have to say that although I have not had to use it as yet, I'm comforted just knowing it is there if I need it.”

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Posted 7 years ago

“I am very thankful for moble help. I am very comfortable with it. I wish any and everyone that need assurance and peace of mind had this.”

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Posted 7 years ago

“When I am at home know that I am protected in so many ways. Such a comfort to take the GPS with me everytime I take short or long trip in my car. I spent a lot of time making sure to get the one that was best for me and very highly rated.”

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Posted 7 years ago

“Equipment was state of the art and easy to use. I felt safe and secure! Would recommend MobileHelp to anyone who lives alone, even for 50% of the time. Great for seniors and caregivers!”

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Posted 7 years ago

“I've only had my device a short time but am very satisfied with the service.”

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Posted 7 years ago

“Since I live alone, I now have peace of mind in case anything happens while at home or away.”

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Posted 7 years ago

“Extremely Prompt to answer. My mother fell at 4:30a.m. in the morning, she pushed her necklace, and you answered within three rings! Great Job. Offers me and my family such a peace of mind.”

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Posted 7 years ago

“I feel like my kid is safer”

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Posted 7 years ago

“Just done first month text,feel secure with system.to put me at ease.”

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Posted 7 years ago

“well, simply really, you did what you said. though it was a misstake, mom'e wrist band activated and emergency verhickle was disspatched prometly and swiftly, even before she was able to take the moble communication out. and you promatly sent a message to both cell phones in the case of the emergency, In this day of age, it is a really good thing to find someone or company to do what they say they will do. for that I couldnt be happier.”

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Posted 7 years ago

“Everyone I have dealt with there has been helpful.”

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Posted 7 years ago

“I felt so much more secure over the past six years, knowing that my dad could just press the button and get help with MobileHelp. He used it several times, and each time the response team said just the right thing when they contacted me. Recently my dad died suddenly just before turning 91. After he died, I tested the alarm on his wristband and was so relieved to know that it was in perfect working order. That reassured me that he must have died suddenly and without warning, as he knew how to use his alert button and it was on his wrist when he died. The reassurance and peace of mind that gave me was a completely unexpected, and wonderful, benefit of having signed him up with MobileHelp.”

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Posted 7 years ago

“Such a pleasant experience to talk to someone who knows what they have and can offer. Really a peace of mind knowing that our mom is safe. The unit is nice, mom prefers the wrist band which surprised me so I am glad that I didn't have to choose for her and she had the option to choose for herself. It brings back some dignity to there life knowing they don't have to bother the kids. It is easier going to sleep at night for us knowing she has the wrist band on. She never takes it off, so it must be pretty comfortable.”

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Posted 7 years ago

MobileHelp is rated 4.6 based on 4,093 reviews