MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,093 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,093 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very happy with my MobileHelp, it makes me feel much safer. I am the caregiver for my 96 year old husband and I will be 90 next April. We are both in fairly good health, his short term memory is going pretty fast, but is still ambulatory, has vertigo very badly and I am always afraid he will fall. Being able to call for help makes me feel much better when something happens to him.”

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Posted 7 years ago

“I'm so glad you returned my call, You explained it very thouarly, I love the no contract on it. We live in the country and it pulls in a great signal,we are very happy with your product,would recommend it to friends and family. Thank you for a quality product at a reasonable price. Sincerely, Sizanne”

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Posted 7 years ago

“Promptly answered my questions while I was setting up and even suggested doing a test while the c.s. person was on the phone with me. The one false alarm I generated brought a prompt response. I have a lot of confidence in this system.”

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Posted 7 years ago

“I spoke with a young man by the name of Allen Colas. He was very through in explaining everything and helping me get any extras needed. He then switched me to a lady named Marion who took the info for emergency contacts, etc. These two made the experience very pleasant and I felt very relaxed talking with them both. They are an asset to Mobile Help.!”

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Posted 7 years ago

“Replaced a broken device holder.”

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Posted 7 years ago

“I got MobileHelp for my brother who has physical limitations but likes to go with his dog on short walks in the woods or to a stream to fish. This enables him to have a secure lifeline for help if needed away as well as at home. Thanks!!”

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Posted 7 years ago

“You all are awesome. I'm So glad a company made a fall detector so many people need that device. I recommend you all a lot.”

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Posted 7 years ago

“I have not had an occasion happen that I needed help since I got it, but I and my family are worry free to know I will have help when I do need it.”

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Posted 7 years ago

“Really feel safe having it with me wherever go.”

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Posted 7 years ago

“I wish I would get mobile a long time ago I feel so protects now more then every I'm not alone. Thank mobile help.”

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Posted 7 years ago

“The people I spoke with were very professional. The equipment arrived in good order and was easy to set up. I have set a routine for putting on my bracelet upon arising from bed and have a new comfort whenever I go into my yard to garden. The portable unit is very easy to carry whenever I leave the house.”

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Posted 7 years ago

“Thank you I can now go where I couldn't go before now that I have the protection that I needed before.”

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Posted 7 years ago

“My hip dislocated when I was home alone. All I could manage to do was push the Mobile Help button around my neck. They sent help and called my daughter. I know that Mobile Help saved my life. Thank you.”

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Posted 7 years ago

“having my pendant has given me a sense of security knowing that if anything should happen help is just a push away. thank you for allowing me to enjoy my days and my children theirs. sandra frankel”

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Posted 7 years ago

“Very professional & helpful. They made the whole set up very easy & answered all my questions. I later ordered the mobile device & once again the reps were extremely informative & helpful. Highly recommend”

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Posted 7 years ago

“I was very happy to get MobileHelp as I needed something to take with me when I went to the Doctor, I have a bad Heart and also CKD so he wanted me to have something along with me in case something happened on the way there, but I haven't had a chance to use it but my Cat has, she stepped on it and one of the operators answered so I do know that it works, Thank You very much, I feel protected now.”

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Posted 7 years ago

“Eases our mind when Mom is alone.”

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Posted 7 years ago

“When researching safety pendant options for my parents, the salesman at MobileHelp was patient, kind, thorough, responsive and reliable. My experience was so much better because of his assistance and knowledge. Also, he respected my wishes in not contacting my parents during the process; something I wish I could say about the competitors.”

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Posted 7 years ago

“very helpful- considerate, friendly, informative--easy set up-”

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Posted 7 years ago

“Peace of mind. Fast response time. Friendly service.”

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Posted 7 years ago

MobileHelp is rated 4.6 based on 4,093 reviews