MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,099 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,099 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

Write Your review

Tell us how MobileHelp made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

MobileHelp 5 star review on 10th September 2025

Wilfred

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I do not have to worry about my husband slipping away and falling. Thank God there is a service like the one you offer. Helen”

Helpful Report

Posted 8 years ago

“Just having the security of the MobileHelp makes me and my husband happy.”

Helpful Report

Posted 8 years ago

“Answered my questions about the different devices.”

Helpful Report

Posted 8 years ago

“I had heart surgery and live alone, MobileHelp not only helped me, but also my children to feel safe when I left the hospital and was at home, they could return to work and not worry about me. I knew if I needed help it was only a push of a button away”

Helpful Report

Posted 8 years ago

“Very professional staff. Made me feel like one of the family while taking care of my issue. Mahalo from a satisfied customer in Hawaii”

Helpful Report

Posted 8 years ago

“I am very happy with my MobileHelp, it makes me feel much safer. I am the caregiver for my 96 year old husband and I will be 90 next April. We are both in fairly good health, his short term memory is going pretty fast, but is still ambulatory, has vertigo very badly and I am always afraid he will fall. Being able to call for help makes me feel much better when something happens to him.”

Helpful Report

Posted 8 years ago

“I'm so glad you returned my call, You explained it very thouarly, I love the no contract on it. We live in the country and it pulls in a great signal,we are very happy with your product,would recommend it to friends and family. Thank you for a quality product at a reasonable price. Sincerely, Sizanne”

Helpful Report

Posted 8 years ago

“Promptly answered my questions while I was setting up and even suggested doing a test while the c.s. person was on the phone with me. The one false alarm I generated brought a prompt response. I have a lot of confidence in this system.”

Helpful Report

Posted 8 years ago

“I spoke with a young man by the name of Allen Colas. He was very through in explaining everything and helping me get any extras needed. He then switched me to a lady named Marion who took the info for emergency contacts, etc. These two made the experience very pleasant and I felt very relaxed talking with them both. They are an asset to Mobile Help.!”

Helpful Report

Posted 8 years ago

“Replaced a broken device holder.”

Helpful Report

Posted 8 years ago

“I got MobileHelp for my brother who has physical limitations but likes to go with his dog on short walks in the woods or to a stream to fish. This enables him to have a secure lifeline for help if needed away as well as at home. Thanks!!”

Helpful Report

Posted 8 years ago

“You all are awesome. I'm So glad a company made a fall detector so many people need that device. I recommend you all a lot.”

Helpful Report

Posted 8 years ago

“I have not had an occasion happen that I needed help since I got it, but I and my family are worry free to know I will have help when I do need it.”

Helpful Report

Posted 8 years ago

“Really feel safe having it with me wherever go.”

Helpful Report

Posted 8 years ago

“I wish I would get mobile a long time ago I feel so protects now more then every I'm not alone. Thank mobile help.”

Helpful Report

Posted 8 years ago

“The people I spoke with were very professional. The equipment arrived in good order and was easy to set up. I have set a routine for putting on my bracelet upon arising from bed and have a new comfort whenever I go into my yard to garden. The portable unit is very easy to carry whenever I leave the house.”

Helpful Report

Posted 8 years ago

“Thank you I can now go where I couldn't go before now that I have the protection that I needed before.”

Helpful Report

Posted 8 years ago

“My hip dislocated when I was home alone. All I could manage to do was push the Mobile Help button around my neck. They sent help and called my daughter. I know that Mobile Help saved my life. Thank you.”

Helpful Report

Posted 8 years ago

“having my pendant has given me a sense of security knowing that if anything should happen help is just a push away. thank you for allowing me to enjoy my days and my children theirs. sandra frankel”

Helpful Report

Posted 8 years ago

“Very professional & helpful. They made the whole set up very easy & answered all my questions. I later ordered the mobile device & once again the reps were extremely informative & helpful. Highly recommend”

Helpful Report

Posted 8 years ago

MobileHelp is rated 4.6 based on 4,099 reviews