MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,095 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 10th September 2025

Wilfred

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My friend recommended this for a family member who lives out of state. Was the best purchase we made getting this. It helps knowing that she is a button away for help if needed. Our family member has no problem wearing the necklace or watch all the time. Very easy set up. We were so overwhelmed being so far away but this mobile help is a god send. We highly recommend this product. Thank you for easing our mind.”

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Posted 2 years ago

“I'm a new customer, but am satisfied so far.”

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Posted 2 years ago

“They were able to meet all my needs.”

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Posted 2 years ago

“I bought this alarm for my mother. Helpful hint. Do not place it in your luggage. Mobile Help was awesome calling me thinking my mother fell, several times. They were able to place a hold on her device until she got home. It was reassuring I was quickly notified.”

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Posted 2 years ago

“we have had good experiences with mobilehelp, when we did have a false alarm, it was remedied immediately, fully checked and reset. No more issues. Highly reccomend.”

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Posted 2 years ago

“I really like Mobile help. They have been a real help when I accidentally dropped my fall chain and they responded with quick instructions and also a message from my box. Thank you so very much and I highly recommend mobile help. It's a real piece of mind!”

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Posted 2 years ago

“Setting up this system was so easy. Fast response time and easy to test everything. Definitely up to date system.”

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Posted 2 years ago

“Works as described. Needs a USB charging port and volume adjustment.”

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Posted 2 years ago

“I am satisfied. It was accidentally set off at an airport and the response time was immediately”

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Posted 2 years ago

“I love MobileHelp. I feel safe wherever I go. I have complete peace of mind.”

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Posted 2 years ago

“Have not had to use it but I am happy about it.”

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Posted 2 years ago

“The assistance and follow up has been outstanding. Unfortunately, user ended up in hospital shortly after initiating service and is now in pt facility”

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Posted 2 years ago

“Luckily haven't had to use yet. Feel better that I have it.”

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Posted 2 years ago

“Works when I need it to. Multiple false alarms.”

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Posted 2 years ago

“Our dealings with mobile help was professional in all respects. WAC”

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Posted 2 years ago

“I have Parkinson and I'm Diabetic. I purchased Mobile Help because I live alone and have falling episodes. I have used your system and it worked like a charm. Both times my friend was called and she reached me in less than 2 minutes. Also, more affordable than other systems I checked out”

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Posted 2 years ago

“Mom has had her alert system for about a month. Customer service quickly responded to our inquiry and offered plan options. The system arrived as promised and set up was super easy. The test mode offered confirmation of proper set up. We all feel safer knowing mom is covered with Mobile Help”

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Posted 2 years ago

“Mobile Help has helped my husband and myself a number of times. I like the benefit of being able to get service in the whole United States. I have let my friends know the benefits Mobile Help and recommend your services.”

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Posted 2 years ago

“I love knowing if I was by myself and got hurt, Mobile Help gives me the peace of mind that help is on the way no matter my location. I love the fall detection most of all. My daughter is thrilled! Thank you for a quality product!”

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Posted 2 years ago

“I needed emergency health assistance just a few weeks after getting a MobileHelp alert button. I am thrilled to say that there was no confusion, delay, or unnecessary questions. The employee who answered my call spoke to me slowly and clearly, identified what was needed and sent an ambulance immediately. When the emergency responders arrived, they had my door code and were able to let themselves into the house and find me. I highly recommend the "Micro System" pendant, because it has a speaker + mic, GPS, and fall detection. Had I not had my brand new MobileHelp button at 3 a.m. on December 27th, my experience that night would have been quite different.”

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Posted 2 years ago

MobileHelp is rated 4.6 based on 4,095 reviews