MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,092 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They came very fast and tried to resuscitate my husband. I was very emotional so I didn't get a chance to see or speak with anyone. I was sent to the ER for a cat scan because I had a bump on my head from a fall. I believe they were efficient.”

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Posted 5 years ago

“I've just had this for a couple of weeks but so far so good. Fast response to just testing so that gives them 5 stars with me.”

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Posted 5 years ago

“So far I haven't needed any help so I am thankful for that. You have checked on me 2 times when I must have touched the button accidentally. I am thankful for that too.”

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Posted 5 years ago

“Very impressed. Glad I changed from my other provider. After 5 years it was time for a change. I googled " what is the best?" and it recommended MobileHelp. I agree, you're the BEST 😊👍🦋”

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Posted 5 years ago

“So far I am satisfied with MobileHelp. The Customer Service is good. They have answered my questions. The device is easy. I wear it at home and on the go. My family are glad I have it so I can be safe everywhere.”

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Posted 5 years ago

“So far, I haven't had to use MobileHelp. If I have a need I am confident MobileHelp will be right there for me.”

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Posted 5 years ago

“It's been smooth sailing and the customer service people have been A+.”

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Posted 5 years ago

“After having a problem setting up my device, I received a phone call and was given excellent help correcting the problem. It took awhile, but with much help we finally figured out how to make it all work.”

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Posted 5 years ago

“Great service!”

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Posted 5 years ago

“I am so happy to have MobileHelp In my home”

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Posted 5 years ago

“Helpful, fast response, and quality products, I highly recommend.”

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Posted 5 years ago

“I feel so much safer with MobileHelp. Whether at home or on the go, I know that I will have help if something was to happen. I am well covered and am confident that if I should need help, it will come. Thank you for that. It's one weight off my shoulders.”

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Posted 5 years ago

“THEY ARE A VERY GOOD SERVICE. THEY CALL IF YOU CANNOT ANSWER RIGHT AWAY. I SET IT OFF A COUPLE OF TIMES BY ACCIDENT.”

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Posted 5 years ago

“My mother dropped her alert necklace and we got a call immediately since it has fall detection on it. It was great knowing that they are on call 24/7 and we’re so lovely in the phone, even when it was the third time she’d don’t this!”

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Posted 5 years ago

“I am almost 75 years old and my wife passed away last sept. I live alone with my little dog and my family Dr. told me to get system like this.I looked at others but I like having the satellite unit so Iam covered everywhere.”

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Posted 5 years ago

“I have been with MobileHelp only about a month but so far very satisfied thanks”

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Posted 5 years ago

“Fast acting in time of need !!! One problem one device was beeping when we got it because it was dead they sent us a new one right away good customer service !!”

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Posted 5 years ago

“My mom lives alone in a remote, rural area of VT and we wanted something that would enable her to summon help easily and quickly, as well as detect a fall. Everyone I've spoken with at MobileHelp has been friendly, patient, helpful, and knowledgeable. While adapting to the system has been challenging for my elderly mom, she knows it's essential for her safety and is happy we purchased the system for her.”

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Posted 5 years ago

“Haven't had to use it yet. BUT, comforting to know it is there if needed.”

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Posted 5 years ago

“Ben , the Mobile Help representative was very helpful in answering all my questions.. I have been on the service a month. Their equipment is very functional, easy to use and the service reliable.”

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Posted 5 years ago

MobileHelp is rated 4.6 based on 4,092 reviews