MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,104 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,104 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 5th April 2026

Braxton Willis

MobileHelp 5 star review on 10th September 2025

Wilfred

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ralph was great - answered all my questions accurately and promptly”

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Posted 7 years ago

“I haven't fallen down yet, so I can't say good or bad yet. But it is looking like its doing its job!”

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Posted 7 years ago

“My sister was actually glad that I got your service as I live alone she is the only one around (if she is not working). I do feel more relaxed now that I know I can get help if I need it. Thank You”

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Posted 7 years ago

“Stuart was absolutely great explaining the benefits and answering all my Mom's question”

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Posted 7 years ago

“We've had no emergencies, thank goodness. But, mom has occasionally activated the system and was encouraged by the friendly voice asking her if she was okay. Mobile help has given all of us peace of mind which is priceless. Very easy set up too.”

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Posted 7 years ago

“I’ve been happy with the unit & customer service in getting me connected with the service.”

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Posted 7 years ago

“You've been most helpful in getting me set up for what I need.”

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Posted 7 years ago

“I was doing some exercise in my basement being VERY active, jumping around, etc. and the alarm went off - the system had detected a fall. I had not actually fallen but I was very relieved that the system sensed a potential fall. I left Lifeline because they did not pick up 2 actual falls so it is very reassuring that this system really works.”

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Posted 7 years ago

“I turned three people into Mobile Help so they could take advantage of this life saving device. It is inexpensive, and people would have piece of mind knowing they are protected in the Iowa winters we have here.”

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Posted 7 years ago

“Everyone I spoke to was helpful, efficient and kind. The system was very simple to setup. Thank you”

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Posted 7 years ago

“MobileHelp has always been extremely responsive. The equipment is excellent and easy to set up and operate. I like the local feel to the company and the well trained American English speaking agents.”

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Posted 7 years ago

“I recently received my MobileHelp. I am pleased with the equipment and very happy with all the people I have spoken with. I feel very secure now. Thank you MobileHelp.”

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Posted 7 years ago

“Thankfully, unable to write a thorough review as we hope we never have to push the button... but the peace of mind that it is available is wonderful.....”

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Posted 7 years ago

“* very professional company.”

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Posted 7 years ago

“I appreciated you help ,maybe I will be able to get your services at a later date”

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Posted 7 years ago

“This is very good service and at a very reasonable price”

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Posted 7 years ago

“I really appreciate the piece that I wear in the shower, in case of a fall. Haven't used the other pieces yet.”

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Posted 7 years ago

“I was very happy with the service provided. The support staff were helpful and patient which f okr me is essential as devices and computers are not my forte. Thank you and I will recommend your product to anyone who is interested.”

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Posted 7 years ago

“Everything went very smoothly. I've spoken with customer service a couple of times and each one was pleasant and helpful.”

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Posted 7 years ago

“very helpful and knowledge customers reps. no high pressure salesman. highly recommend you use MOBILEhELP”

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Posted 7 years ago

MobileHelp is rated 4.6 based on 4,104 reviews