MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,092 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service and sales were very helpful answering our questions and getting us set up. Hopefully we will never have to use it.”

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Posted 6 years ago

“My mom has been very happy with this. A couple of time it has hit up against something simulating a fall. I highly recommend it for anyone living alone.”

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Posted 6 years ago

“Everyone is very helpful and accomadating”

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Posted 6 years ago

“Everything about Mobile Help is excellent”

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Posted 6 years ago

“What I appreciate about MobilehHelp is the high level of efficiency. Every call is very friendly but very business like and to the point. When instructions are given they are one step at a time and very clear. Nothing is left to wonder about or question. It gives me a level of confidence that in a case of real emergency response would be quick.”

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Posted 6 years ago

“Quick response time. Great customer service.”

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Posted 6 years ago

“I called a couple of times and both times the person was very helpful and answered all my questions.”

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Posted 6 years ago

“I wanted a system for my mom, I called MobileHelp after reviewing their website. Customer service was great! So far so good!”

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Posted 6 years ago

“Your people are very helpful. Pattie”

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Posted 6 years ago

“Great customer service”

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Posted 6 years ago

“If you want to have "peace of mind" for yourself, your family and friends, rest assured MobileHelp will contact you within 30 seconds! I am extremely pleased with its QUICK RESPONSE.”

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Posted 6 years ago

“An excellent service. I would recommend MobileHelp to anyone needing such a system. I have tried other medical alert systems and MobileHelp is by far the best.”

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Posted 6 years ago

“I live alone and have fallen many times, once fracturing my sternom from passing out and falling on the floor. I feel more confident knowing that in an emergency mobile help will contact someone even if I am not able to respond if I black out while at home or even when I am outside my home.”

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Posted 6 years ago

“The customer service was excellent on the phone while setting up the account.”

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Posted 6 years ago

“At our age my wife is 82, and i'm 79, we are starting to have problems with our health, the time has come for us to think obout security for our health conditions, after extensive research, we chose Mobilehelp, why? they treated us like we were old friends! Explained very carefully the benefits of their system, not once did they knock other systems, the price was in our budget, , the customer service was excellent, fortunately we have not had to use it,, but the knowledge that they are there, is a warm comforting feeling knowing WE ARE COVERED!”

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Posted 6 years ago

“Great customer service; helpful, pleasant, patient.”

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Posted 6 years ago

“I feel much safer with MobileHelp in my apt. I am 85 and live alone and my daughter lives 5 miles away. It is reassuring to have MobileHelp at my finger-tips! Thank you for being there!”

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Posted 6 years ago

“Your sale rep.,Joyce was very nice to talk with. She acted in a professional and polite manner. She explained to me what I was recieving. Joyce is definitely an asset to MobilHelp! .She explained the procedure very well! Darrin/Darren your tech tested every item I had and how to use them. He was definitely very polite and active in a professional manner.”

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Posted 6 years ago

“We chose this service for my sister, who lives with me, because it fit our budget, the device is easy to set up and use, and the representatives of the company were courteous, helpful, and caring. We highly endorse this company and recommend it to others.”

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Posted 6 years ago

“Have not had to use it but customer service is superb!”

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Posted 6 years ago

MobileHelp is rated 4.6 based on 4,092 reviews