MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,092 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far I am very pleased with MobileHelp. Everything that I was told on the phone when I ways considering them came true. We have had a couple of incidents where they were contacted. The necklace thought my mother had fallen, but she hadn't. But the important thing is the process was good and they made the appreciate contacts in a very reasonable amount of time. So far I have no complaints.”

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Posted 6 years ago

“All the people who spoke with me from MobileHelp were courteous and professional. Setting up the system was easy. Now I feel confident in leaving the house and traveling on public transportation with the mobile device. Thank you all.”

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Posted 6 years ago

“This new system helped us last week when my husband could not breath. He was subsequently taken to the emergency room”

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Posted 6 years ago

“was seeking a monitoring company for my safety at home, on the move and elsewhere and your company has the plan I needed. I have problems with walking, standing and sometimes sitting, after three spinal fusions I need help in event I were to fall, it is hard almost impossible to get back up, so I can push a button and helps there”

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Posted 6 years ago

“I am very satisfied with mobile help, I am glad that I picked this company, I went to California for a few months I moved twice while there I notified the company and they might sure I was connected to my new address when I arrived. Thank you very much for the good service. H Prieto-Sloan”

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Posted 6 years ago

“To easy to set off while you sleep. Otherwise it is wonderful makes you feel free and protected. Thank you.”

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Posted 6 years ago

“Everyone was very polite and informative. I am very excited to be a member of the Mobilehelp family.——-I pray I never have to use it.”

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Posted 6 years ago

“Great system, provides peace of mind for my whole family...”

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Posted 6 years ago

“Mobile Help was so easy to get the information I wanted and sent me the equipment all ready to go with no problem, great job from beginning to end.”

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Posted 6 years ago

“in a panic trying to set up an in home affordable monitoring system for my parents, the customer service and tec support staff were great. ordering was so simple and easy, I was made to feel at ease through the hole process. after unit arrived and was installed I had to call for some assistance and it could not have gone better.”

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Posted 6 years ago

“Tech help was really good at set up time. Mobile help is everything I expected.”

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Posted 6 years ago

“Everything has gone very great. Thanks.”

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Posted 6 years ago

“The service of your staff has been good. But the best part for me are the people ho answer calls. No question is dumb. They are very knowledgeable. Pray I don't need but confident if I do.”

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Posted 6 years ago

“Very professional and responsive.”

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Posted 6 years ago

“Very good Customer Service. Keeps your health in mind all the time.”

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Posted 6 years ago

“As a new user of the MobileHelp Samsung Gear watch, (as reviewed on Techenhancedlife.com) I am delighted to have an emergency call wearable that looks handsome and works flawlessly. On two occasions I have tested the emergency signal and it was answered in seconds by a trained professional whose response was most reassuring. Bravo!”

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Posted 6 years ago

“This is good for people that want piece of mind. You are never alone when you need help. Thank you for being here. Bob Young”

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Posted 6 years ago

“I looked at several companies for fall alert for my father. Almost all of them were very similar but what stood out most about MobileHelp was the value offered with so many options. The gentleman o n the line walked me through everything in a courteous and professional manner. He not only answered my questions but also asked questions. based on my answers, he recommended the best devices for my father at a very affordable price. So far everything works better than expected. Thank you for offering a great product at a great value.”

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Posted 6 years ago

“I have peace of mind now that I have Mobile Help.The thing that's great is that it goes wherever I go. Amen”

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Posted 6 years ago

“MobileHelp staff were VERY helpful via phone on several occasions, answering numerous questions from me. I now have my MobileHelp Solo system and am so pleased that I will have GPS protection when away from home.”

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Posted 6 years ago

MobileHelp is rated 4.6 based on 4,092 reviews