MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,093 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,093 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time testing our Mobilehelp devices and your personnel were very helpful in assisting us with this test.”

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Posted 6 years ago

“The people I worked with to order the items were very helpful. However, I feel the need for a tutorial as part of this process. I'm still not sure how everything works! I will call the number in your email for help in that area.”

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Posted 6 years ago

Sue, We would be happy to go over your system with you and explain how everything works! We have created a ticket for Technical Support to reach out to you, you can also reach us at 877-827-6207. We look forward to speaking to you. Best Regards, MobileHelp

Posted 6 years ago

“Thank you very much for your Service we are very happy with our Mobile Help.”

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Posted 6 years ago

“O k so far it as been good”

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Posted 6 years ago

“I am not mechanically inclined, nor computer savvy, so I shivered when I learned that I had to set up my devices. It turned out to be as easy as ABC.”

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Posted 6 years ago

“Mobile Help is so much better than the other system that I had which only worked in my apartment, Mobile Help works everywhere inside and out. I could not say anything but good for them.”

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Posted 6 years ago

“With my husband just home after a stroke, & even though he’s never home alone, this has given me such peace of mind. I know if we need help all I have to do is push the button & help will be on the way.”

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Posted 6 years ago

“The staff was friendly and knowledgeable.”

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Posted 6 years ago

“Have not been a customer long enough to really fully rate the complete service”

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Posted 6 years ago

“I just received my mobile help today. I like the wrist band and necklace. I have to charge the other thing up. All good.”

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Posted 6 years ago

“Great and personal service. The monitor and base were delivered fast”

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Posted 6 years ago

“I've only had my button for a short time, But I feel much more secure when I,m home alone.”

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Posted 6 years ago

“Mobile help has relieved stress on my family as they know I can get help if I need it. Whether medical or a fall. It has reassured my siblings, dgt, neices, & nephews as I have had alot of health problems this year and had falls before I got these 2 devices. I am in physical therapy due to my health issues these last 4 months. I recommend it to anyone if they are in poor health, alone at time, weakness and falls. I recommend these due to the mobile help just not your home where you live!”

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Posted 6 years ago

“This is a really good system. The call center seems responsive. The only reason I didn't give it 5 stars is that it would be nice if the necklace and/watch didn't require a separate box in order to be used outside of the home. To be fair, I don't think that any of the monitoring systems have this technology yet.”

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Posted 6 years ago

“After the death of my husband, I am alone. I fell one morning when getting out of bed. I've ha 3 back surgeries and 2knee replacements. It took me 6 hours and a great deal of pain to finally get up. That's when I decided that I needed a "companion". Mobile help is affordable in comparison to other systems and after doing the initial tests, I realized that is easy to use, works quickly and very reliable. Thank you MobileHelp for my new peace of mind.”

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Posted 6 years ago

“Great equipment and efficient reaction to the first alarm.”

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Posted 6 years ago

“I have not had my MobileHelp equipment long enough to give much of a reviewl However so far I have found the customer service to be above and beyond others that I have checked. Ask me again in a few months and I will be able to give a more complete review.”

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Posted 6 years ago

“Everyone I talked with was helpful and asked if they had answered all my questions. The helped me select was right for me and didn't push me to buy anything I didn't need. I had already done some research and knew I wanted MobileHelp.”

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Posted 6 years ago

“Your service is there, thank goodness I have not had to use it”

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Posted 6 years ago

“Mom feels much safer now and I am pleased with the service.”

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Posted 6 years ago

MobileHelp is rated 4.6 based on 4,093 reviews