MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,095 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 10th September 2025

Wilfred

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“link to life was suggested by my dr. as I live alone, I contacted about 20 different companies I had ordered on but was not happy with the customer service so sent it back and contacted Mobile help and the service was great, helped me with many questions and am very satisfied so far.”

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Posted 6 years ago

“It is so nice to speak with professional, courteous, and caring Customer Service Representatives.”

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Posted 6 years ago

“First time testing our Mobilehelp devices and your personnel were very helpful in assisting us with this test.”

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Posted 6 years ago

“The people I worked with to order the items were very helpful. However, I feel the need for a tutorial as part of this process. I'm still not sure how everything works! I will call the number in your email for help in that area.”

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Posted 6 years ago

Sue, We would be happy to go over your system with you and explain how everything works! We have created a ticket for Technical Support to reach out to you, you can also reach us at 877-827-6207. We look forward to speaking to you. Best Regards, MobileHelp

Posted 6 years ago

“Thank you very much for your Service we are very happy with our Mobile Help.”

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Posted 6 years ago

“O k so far it as been good”

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Posted 6 years ago

“I am not mechanically inclined, nor computer savvy, so I shivered when I learned that I had to set up my devices. It turned out to be as easy as ABC.”

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Posted 6 years ago

“Mobile Help is so much better than the other system that I had which only worked in my apartment, Mobile Help works everywhere inside and out. I could not say anything but good for them.”

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Posted 6 years ago

“With my husband just home after a stroke, & even though he’s never home alone, this has given me such peace of mind. I know if we need help all I have to do is push the button & help will be on the way.”

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Posted 6 years ago

“The staff was friendly and knowledgeable.”

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Posted 6 years ago

“Have not been a customer long enough to really fully rate the complete service”

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Posted 6 years ago

“I just received my mobile help today. I like the wrist band and necklace. I have to charge the other thing up. All good.”

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Posted 6 years ago

“Great and personal service. The monitor and base were delivered fast”

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Posted 6 years ago

“I've only had my button for a short time, But I feel much more secure when I,m home alone.”

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Posted 6 years ago

“Mobile help has relieved stress on my family as they know I can get help if I need it. Whether medical or a fall. It has reassured my siblings, dgt, neices, & nephews as I have had alot of health problems this year and had falls before I got these 2 devices. I am in physical therapy due to my health issues these last 4 months. I recommend it to anyone if they are in poor health, alone at time, weakness and falls. I recommend these due to the mobile help just not your home where you live!”

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Posted 6 years ago

“This is a really good system. The call center seems responsive. The only reason I didn't give it 5 stars is that it would be nice if the necklace and/watch didn't require a separate box in order to be used outside of the home. To be fair, I don't think that any of the monitoring systems have this technology yet.”

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Posted 6 years ago

“After the death of my husband, I am alone. I fell one morning when getting out of bed. I've ha 3 back surgeries and 2knee replacements. It took me 6 hours and a great deal of pain to finally get up. That's when I decided that I needed a "companion". Mobile help is affordable in comparison to other systems and after doing the initial tests, I realized that is easy to use, works quickly and very reliable. Thank you MobileHelp for my new peace of mind.”

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Posted 6 years ago

“Great equipment and efficient reaction to the first alarm.”

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Posted 6 years ago

“I have not had my MobileHelp equipment long enough to give much of a reviewl However so far I have found the customer service to be above and beyond others that I have checked. Ask me again in a few months and I will be able to give a more complete review.”

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Posted 6 years ago

“Everyone I talked with was helpful and asked if they had answered all my questions. The helped me select was right for me and didn't push me to buy anything I didn't need. I had already done some research and knew I wanted MobileHelp.”

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Posted 6 years ago

MobileHelp is rated 4.6 based on 4,095 reviews