MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,092 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The people I talked to were very helpful & knowledgeable! I would recommend Mobilehelp to anyone who needed these devices!”

Helpful Report

Posted 6 years ago

“Works very well, tested in the middle of the woods on my farm in a very remote area and the GPS system found me quickly, I trust that the same will happen when and if there is a real emergency!”

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Posted 6 years ago

“very nice representatives. called to make sure I was comfortable with each device. made very helpful suggestions on where to place main unit, which unit to place in bedroom. feel confident in their service.”

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Posted 6 years ago

“I recently obtained MobileHelp thusfar, I am very pleased with it fast & courteous staff. I would highly recommend MobileHelp! Keep up the good work! 5 out of 5!! Michelle”

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Posted 6 years ago

“I was testing my necklace device for fall detection and it wouldn't turn off. I was quickly connected to an operator, told her my issue and she said she would advise Mobile Help. Someone actually called me later on to check on me and if I had any questions. Very impressed with responses.”

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Posted 6 years ago

“I returned the fall pendant because it was driving me crazy, going off every time I moved. Your service was super. Thank you. So far I haven't needed help and hope I don't, but I feel better visiting out of my community now. Laura Mary Lewis”

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Posted 6 years ago

“Thanks, folks. Set up was very easy and testing was straightforward. Everyone that helped along the way was great. Keep up the good work.”

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Posted 6 years ago

“The MobileHelp devices we purchased for my 88 year old mother are wonderful. It has taken her some time to get used to wearing the necklace during the day and the watch at night, but she is doing well. We know it all works because when she swung her necklace around accidentally, they called as it detected a possible fall. It gives me peace of mind knowing that she has these devices. The sales girl on that answered my email and called me was just fabulous (I cannot remember her name). She explained it all very well and absolutely convinced me it was perfect for my mom. Thank you!!”

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Posted 6 years ago

“I got MobileHelp for my mother. It works real well, she had three episodes in a Twenty-four hour period. Mobilehelp notified me an I was able to get to her.”

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Posted 6 years ago

“Love me new Mobile Help Watch. I have confidence when going for walks, and in my home, now that I know I can summon assistance any time and any place.”

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Posted 6 years ago

“The program was explained simply and the price was reasonable, and returning one item for replacement was easy and fast, and setting it all up was easy! I would highly recommend this product to protect those you love!”

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Posted 6 years ago

“MY HUBBY WANTED ME TO GET IT AND I AM GLAD ,not only do I feel safer in& out of our home and My hubby is wobbly and sometimes unsteady on his feet getting out of bed or out of his chair we are both 71 !if both of us are on the floor neither of us can help the other get up so we'd have to call 911 if we don't have our phones handy the button comes in handy &my big Sis, in N.M. falls a lot so we are paying for hers too she is almost 80 it gives her peace of mind and us also!! thank you”

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Posted 6 years ago

“They help me very good and told me how much it would cost to get it”

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Posted 6 years ago

“Great products work well. Very happy to have these gadgets!!”

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Posted 6 years ago

“Excellent service. Easy to deal with.”

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Posted 6 years ago

“My sister and I live several miles apart. She has medical issues related to strokes. This system has every aspect of providing help in medical emergencies. I feel at ease knowing my sister is in good hands should a need arise. Thank you MobileHelp”

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Posted 6 years ago

“When I first decided to join, the agent was so careful and thorough about the benefits I would receive, always making sure I understood the points discussed.but also urging me to call in. If I wanted an answer to a question.”

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Posted 6 years ago

“Excellent price and product! Easy to set up and use. Includes a lock box, too.”

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Posted 6 years ago

“We bought this for my mom and she loves it! She had a different system but it did not cover her when she went out of the house. My mom is 91yrs old and still drives around our local area, she feels more confident and safe having the bracelet and GPS on her when she goes out. Whenever I call the MobileHelp they are always very helpful, knowledgable and professional. I did my research before deciding on this system, rated one of the top 10 systems. My mom has 7 children and we all feel she is in safe hands using this system. thank you”

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Posted 6 years ago

“I feel so much safer after signing up with you. Everyone I have talked with has been very helpful and made me feel that I could call you anytime with any problem about my safety. I always take it with me when I leave the house.”

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Posted 6 years ago

MobileHelp is rated 4.6 based on 4,092 reviews