MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,092 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had another monitor and had nothing but problems. The necklace was too long and I set it off 3 times the first week I had. So they sent me a case to Velcro it to my bra strap and it was hard to put on and take off. With Mobile Help I like that I have a choice between necklace and wrist monitor plus the monitor I take with me with the GPS in it.”

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Posted 6 years ago

“Everything working fine. Watch is great.”

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Posted 6 years ago

“So far ok, equipment arrived ok. One test. Will see in a week how itTravels.”

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Posted 6 years ago

“Love the braclet. Got it for my brother. So nice mot having to worry anymore.”

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Posted 6 years ago

“I've only had this for about one week. The set up was so simple I had to call to see if I was doing something wrong. I like having the wrist band so I do not have to wear the pendant all the time.”

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Posted 6 years ago

“The assistance that I received from your staff was phenomenal. The courtesy and professionalism that I. received made setting up my medic alert a piece of cake. Thanks to your staff my medic alert is completely setup”

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Posted 6 years ago

“Thankfully, my husband has not had to use MobileHelp for emergency service yet, but the staff at MobileHelp is very friendly and very professional from the ordering to the set up to the billing. They answered all of our questions and helped us make sure that all pieces of equipment were working perfectly. I'm very pleased with this company and have no doubt that they will come through 100% if and when we do need them in an emergency.”

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Posted 6 years ago

“Knowledgeable customer reps. Helpful and polite. Service just what you said it would be. No hard sell tactics!!!”

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Posted 6 years ago

“i am sorry that my mother in law has no cell phone service, because your service was otherwise very good. thanks.”

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Posted 6 years ago

“Only used it once. Quick, courteous response. I gave it to afriend as a gift. Not used as yet.”

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Posted 6 years ago

“Very pleased with service so far.”

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Posted 6 years ago

“Thus far, the operation of my (second) MobileHelp Smart Watch has been very satisfactory and comforting. The first watch had an issue in that it did not report GPS location, It was replaced immediately after a few simple tests to assure the issue. At the request of Tech Support upon setting up the replacement watch, I was asked to to send a Help alert. When the Alert Monitor representative responded, I explained the situation. He immediately told me that I was located at my home address. I now have the confidence that I can travel anywhere I wish throughout the country, knowing I can receive help within a matter of minutes regardless of my location.”

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Posted 6 years ago

“More than helpful.”

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Posted 6 years ago

“pleased with your service”

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Posted 6 years ago

“I'm very impressed with mobile help the employees are couritious and polite the equipment is awesome I feel much safer with mobile help!”

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Posted 6 years ago

“It is so nice to speak with professional, courteous, and caring Customer Service Representatives.”

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Posted 6 years ago

“First time testing our Mobilehelp devices and your personnel were very helpful in assisting us with this test.”

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Posted 6 years ago

“Thank you very much for your Service we are very happy with our Mobile Help.”

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Posted 6 years ago

“O k so far it as been good”

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Posted 6 years ago

“I am not mechanically inclined, nor computer savvy, so I shivered when I learned that I had to set up my devices. It turned out to be as easy as ABC.”

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Posted 6 years ago

MobileHelp is rated 4.6 based on 4,092 reviews