MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,104 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,104 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 5th April 2026

Braxton Willis

MobileHelp 5 star review on 10th September 2025

Wilfred

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with service so far.”

Helpful Report

Posted 7 years ago

“Thus far, the operation of my (second) MobileHelp Smart Watch has been very satisfactory and comforting. The first watch had an issue in that it did not report GPS location, It was replaced immediately after a few simple tests to assure the issue. At the request of Tech Support upon setting up the replacement watch, I was asked to to send a Help alert. When the Alert Monitor representative responded, I explained the situation. He immediately told me that I was located at my home address. I now have the confidence that I can travel anywhere I wish throughout the country, knowing I can receive help within a matter of minutes regardless of my location.”

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Posted 7 years ago

“More than helpful.”

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Posted 7 years ago

“pleased with your service”

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Posted 7 years ago

“I'm very impressed with mobile help the employees are couritious and polite the equipment is awesome I feel much safer with mobile help!”

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Posted 7 years ago

“It is so nice to speak with professional, courteous, and caring Customer Service Representatives.”

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Posted 7 years ago

“First time testing our Mobilehelp devices and your personnel were very helpful in assisting us with this test.”

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Posted 7 years ago

“Thank you very much for your Service we are very happy with our Mobile Help.”

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Posted 7 years ago

“O k so far it as been good”

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Posted 7 years ago

“I am not mechanically inclined, nor computer savvy, so I shivered when I learned that I had to set up my devices. It turned out to be as easy as ABC.”

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Posted 7 years ago

“Mobile Help is so much better than the other system that I had which only worked in my apartment, Mobile Help works everywhere inside and out. I could not say anything but good for them.”

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Posted 7 years ago

“With my husband just home after a stroke, & even though he’s never home alone, this has given me such peace of mind. I know if we need help all I have to do is push the button & help will be on the way.”

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Posted 7 years ago

“I just received my mobile help today. I like the wrist band and necklace. I have to charge the other thing up. All good.”

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Posted 7 years ago

“Great and personal service. The monitor and base were delivered fast”

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Posted 7 years ago

“I've only had my button for a short time, But I feel much more secure when I,m home alone.”

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Posted 7 years ago

“Mobile help has relieved stress on my family as they know I can get help if I need it. Whether medical or a fall. It has reassured my siblings, dgt, neices, & nephews as I have had alot of health problems this year and had falls before I got these 2 devices. I am in physical therapy due to my health issues these last 4 months. I recommend it to anyone if they are in poor health, alone at time, weakness and falls. I recommend these due to the mobile help just not your home where you live!”

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Posted 7 years ago

“After the death of my husband, I am alone. I fell one morning when getting out of bed. I've ha 3 back surgeries and 2knee replacements. It took me 6 hours and a great deal of pain to finally get up. That's when I decided that I needed a "companion". Mobile help is affordable in comparison to other systems and after doing the initial tests, I realized that is easy to use, works quickly and very reliable. Thank you MobileHelp for my new peace of mind.”

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Posted 7 years ago

“Great equipment and efficient reaction to the first alarm.”

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Posted 7 years ago

“I have not had my MobileHelp equipment long enough to give much of a reviewl However so far I have found the customer service to be above and beyond others that I have checked. Ask me again in a few months and I will be able to give a more complete review.”

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Posted 7 years ago

“Everyone I talked with was helpful and asked if they had answered all my questions. The helped me select was right for me and didn't push me to buy anything I didn't need. I had already done some research and knew I wanted MobileHelp.”

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Posted 7 years ago

MobileHelp is rated 4.6 based on 4,104 reviews