MobileHelp Reviews

4.6 Rating 4,095 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 10th September 2025

Wilfred

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was very easy to get reasonably priced and they were very helpful to us”

Helpful Report

Posted 3 years ago

“The gentleman I talked to this af ternoon was very helpful in getting me back on track and explaining that the green light would go on in a bank building safe deposit box room. I now know what to do, ignore it until I leave the bank. The fire dept was at my house, at the end of the block with the bank when i WALKED HOME. i WAS A BLE TO CALL TO THEM BEFORE THEY ENTERED THE HOUSE - FOUR OF THEM. i WAS APOLOGETIC AND SAID MAYBE i SHOULD JUST \GET OUT OF THIS mOBILE hELP SINCE; THIS IS MY SECOND PROBLEM THIS WEEK. tHE FIRMAN SAID AS SOON AS YOU DO THAT YOU WILL NEED THEM ! sORRY ABOUT THE CAPITAL LETTERS. i DON'T LOOK AT WHAT i AM TYPING UNTIL TOO LATE.”

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Posted 3 years ago

“I feel safe now with MobileHelp covering me.”

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Posted 3 years ago

“I have not have any problems since I start use the mobilHelp”

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Posted 3 years ago

“Excellent service.”

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Posted 3 years ago

“It is very good”

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Posted 3 years ago

“I hit my button accidentally and was notified immediately within seconds also had to make adjustments on my emergency contacts they were very helpful and corrected everything”

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Posted 3 years ago

“Yes, I have Mobile Help and I'm so glad that I do. It works! Mine has gone off several times because I accidently hit it on something or I leaned over and it hit the counter. So I know that it works in case I fall or need help. I have referred several friends and one of my friends has purchased it also. Hope I never need this but in case I do......I have it right at my fingertips!! Thank you.”

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Posted 3 years ago

“I haven't had to use it yet. I'm happy about that! However I know I am protected, just in case anything unexpected happens. The personnel at Mobil Help were very easy to work with. Others I investigated were very pushy and I'm sure the salesperson I talked with was on a commission. He tried to sell me items I was not interested in. I am pleased with my final decission.”

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Posted 3 years ago

“Thank you, we love our mobile help device. Very nice to have helped us in your daily life's.”

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Posted 3 years ago

“Easy to wear, fully functional pod with characteristics that NO OTHER CALL BUTTON CAN MATCH!”

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Posted 3 years ago

“All workedas described by the representative. Thanks.”

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Posted 3 years ago

“Easy setup and great customer service.”

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Posted 3 years ago

“Easy, convenient to use. Definitely puts your mind at ease knowing help is only a push of a button away.”

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Posted 3 years ago

“Agents answer questions and help and you can test and make sure everything is working once a month. The watch is lightweight and in an emergency, just press button on top of watch.”

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Posted 3 years ago

“Transition to new system was easy and helpful. Remains to be seen whether time will tell long term effectiveness. I have been a client of original system for several years”

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Posted 3 years ago

“MobileHelp offers easy setup and great customer service. Customer service walked me through setup and testing. They answered all my questions and did a thorough review before recommending what type of service would be best for my mom.”

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Posted 3 years ago

“Very friendly and professional. Received the device the next day after ordering. Easy to use. Would definitely recommend!”

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Posted 3 years ago

“Thankfully have not had to use it. Feel very secure in having it.”

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Posted 3 years ago

“Very please”

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Posted 3 years ago

MobileHelp is rated 4.6 based on 4,095 reviews