MobileHelp Reviews

4.6 Rating 4,104 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,104 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

Write Your review

Tell us how MobileHelp made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

MobileHelp 5 star review on 5th April 2026

Braxton Willis

MobileHelp 5 star review on 10th September 2025

Wilfred

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from the start! Very helpful,& professional,& we are completely satisfied with the prompt response when we've did our monthly tests. Highly recommend Mobile Help to anyone looking for service,peace of mind,& at a good price.”

Helpful Report

Posted 4 years ago

“Our experience from the first contact has been so fantastic! It's been easy for my mom to use. Easy to charger! My brother was worried about the response time if mom needed help. I accidentally dropped her necklace off her bedside table ... didn't even have time to pick it up before it was alerting there was a fall detected! I was able to cancel it but received a call to make sure all was ok! We all have the utmost confidence in this system! Even my brother!”

Helpful Report

Posted 4 years ago

“Although I was involved with the Mobile service only a short while due to my insurance offering the service free I would highly recommend their product.”

Helpful Report

Posted 4 years ago

“I checked out 5 different mobile assistant programs and I chose MobileHelp for the best price and features. I liked that the neck pennant was small as well as the wrist pennant. One week after receiving MobileHelp my mother fell and broke her hip. I had to place her in an assisted living. I returned the MobileHelp and they refunded 100% of my money. Great company. Thanks”

Helpful Report

Posted 4 years ago

“I’m old and certainly not proficient in the use of software and the internet. I can tell anyone that when I made a mistake and hit the the wrong part of my phone, or sat down way to hard, I had an immediate response from mobile. I was just approached multiple times to listen to their pitch :I told the company that contacted me that I was happy with Mobile. Thank you for great service. Best Regards, Bill Cormack”

Helpful Report

Posted 4 years ago

“We got the micro device for my 90 year old mom. It has proven to be very reliable and an excellent safety tool. Their customer service has been excellent thus far.”

Helpful Report

Posted 4 years ago

“I have not been a client for long, so far I’ve been happy with your service”

Helpful Report

Posted 4 years ago

“I have not had to use this product yet, so I can only go by the contact with personal and one false alarm which was handled very politely in spite of the fact I sort of paniced and couldn't remember how to cancel the fall alert. Had only had the unit 2 weeks at that point!!!”

Helpful Report

Posted 4 years ago

“This was very easy to get reasonably priced and they were very helpful to us”

Helpful Report

Posted 4 years ago

“The gentleman I talked to this af ternoon was very helpful in getting me back on track and explaining that the green light would go on in a bank building safe deposit box room. I now know what to do, ignore it until I leave the bank. The fire dept was at my house, at the end of the block with the bank when i WALKED HOME. i WAS A BLE TO CALL TO THEM BEFORE THEY ENTERED THE HOUSE - FOUR OF THEM. i WAS APOLOGETIC AND SAID MAYBE i SHOULD JUST \GET OUT OF THIS mOBILE hELP SINCE; THIS IS MY SECOND PROBLEM THIS WEEK. tHE FIRMAN SAID AS SOON AS YOU DO THAT YOU WILL NEED THEM ! sORRY ABOUT THE CAPITAL LETTERS. i DON'T LOOK AT WHAT i AM TYPING UNTIL TOO LATE.”

Helpful Report

Posted 4 years ago

“I feel safe now with MobileHelp covering me.”

Helpful Report

Posted 4 years ago

“I have not have any problems since I start use the mobilHelp”

Helpful Report

Posted 4 years ago

“Excellent service.”

Helpful Report

Posted 4 years ago

“It is very good”

Helpful Report

Posted 4 years ago

“I hit my button accidentally and was notified immediately within seconds also had to make adjustments on my emergency contacts they were very helpful and corrected everything”

Helpful Report

Posted 4 years ago

“Yes, I have Mobile Help and I'm so glad that I do. It works! Mine has gone off several times because I accidently hit it on something or I leaned over and it hit the counter. So I know that it works in case I fall or need help. I have referred several friends and one of my friends has purchased it also. Hope I never need this but in case I do......I have it right at my fingertips!! Thank you.”

Helpful Report

Posted 4 years ago

“I haven't had to use it yet. I'm happy about that! However I know I am protected, just in case anything unexpected happens. The personnel at Mobil Help were very easy to work with. Others I investigated were very pushy and I'm sure the salesperson I talked with was on a commission. He tried to sell me items I was not interested in. I am pleased with my final decission.”

Helpful Report

Posted 4 years ago

“Thank you, we love our mobile help device. Very nice to have helped us in your daily life's.”

Helpful Report

Posted 4 years ago

“Easy to wear, fully functional pod with characteristics that NO OTHER CALL BUTTON CAN MATCH!”

Helpful Report

Posted 4 years ago

“All workedas described by the representative. Thanks.”

Helpful Report

Posted 4 years ago

MobileHelp is rated 4.6 based on 4,104 reviews