MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,094 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,094 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

Write Your review

Tell us how MobileHelp made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

MobileHelp 5 star review on 26th August 2025

Sherriff

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have developed a genetic condition were I can not feel pain. Yes! There is such a condition. I even found a nurse who has this missing piece of DNA who has an identical twin who dose not. Anyway it took me ten days to find out I had a broken bone in the back of my hand. Hence, is essential that I get immediate help if I am injured. MobileHelp gives me the piece of mind that I can call for help wherever I am if I should need it”

Helpful Report

Posted 8 years ago

“I have only had MobileHelp hooked up for three days so I can't really give you a complete review. So far, the installation and limited use seems to be very good.”

Helpful Report

Posted 8 years ago

“I now feel secure in my home. Having reached the age of 72 and not quite as stable on my feet, I know that help will be sent immediately if I am not able to respond. I added the "fall alert" to my program and it works well. I also have the mobile unit that can be worn on a belt should I leave the house to go shopping or the doctors. I can not praise the system enough”

Helpful Report

Posted 8 years ago

“From first phone call to equipment set-up and testing, everyone we dealt with was courteous, patient, and easy to understand. We were concerned because user is hard-of-hearing; they even put a note on the account, requesting loud-speaking when communicating with us. I feel very reassured, knowing my mother is in good hands!”

Helpful Report

Posted 8 years ago

“I called to test my system and it seemed to take a little longer to get a response that I expected. I realize it was not very long but it seemed long. When I did get to speak to someone, they were polite and helpful. Thank you.”

Helpful Report

Posted 8 years ago

“The alert button that I wear all the time is waterproof and not just water resistant. The main unit is bright and easy to locate in a dark room. Also, I have GPA in a very small case in my pocket when I leave home. It doesn't get any better !”

Helpful Report

Posted 8 years ago

“It makes me comfortable wearing the wrist guard. I haven't gotten accustomed to the necklace because I wear my own jewelry. If I could be sure it would be OK to keep inside my shirt, that could work and I'd hang it on a more acceptable chain of some sort rather than the heavy black cord. I do feel I made the right decision to get Mobile Help. Rachelle”

Helpful Report

Posted 8 years ago

“Precise explaination of how to use it”

Helpful Report

Posted 8 years ago

“your product is high quality”

Helpful Report

Posted 8 years ago

“It adds a level of security for someone who lives alone. However, we did not perform all of the tests on the new unit that are listed on the contract, so I am left wondering about the coverage radius, etc.”

Helpful Report

Posted 8 years ago

“You got my mother to the hospital by reacting very quickly .”

Helpful Report

Posted 8 years ago

“Bought the system a week ago, it shipped on time, it arrived on time, it was easy to set up, and the customer service is ridiculously good- they answer with a live person immediately and are helpful every time.”

Helpful Report

Posted 8 years ago

“MobileHelp always makes me happy! I love knowing they are always close at hand and I know that because sometimes my mother's pendant sets off some action even when she has not fallen. It's important and comforting to know there's someone connected to that machine willing and able to respond when needed!!”

Helpful Report

Posted 8 years ago

“The professionalism attitude right from "Hello" my name is Vince Took time to work with my mother and I, called me back after asking to call back in a half hour Your personnel ROCK.............”

Helpful Report

Posted 8 years ago

“Affordable, easy, professional, and very well explained, outstanding customer service provided.”

Helpful Report

Posted 8 years ago

“Exceptionally easy, very well explained, and professional, also affordable.”

Helpful Report

Posted 8 years ago

“Knowing I will be always safe when am home alone .”

Helpful Report

Posted 8 years ago

“I have congestive heart failure and black out spells, and with mobile help I feel at ease and safe...”

Helpful Report

Posted 8 years ago

“Very informative”

Helpful Report

Posted 8 years ago

“Fast response. Makes my mom feel more secure.”

Helpful Report

Posted 8 years ago

MobileHelp is rated 4.6 based on 4,094 reviews