MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,101 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 5th April 2026

Braxton Willis

MobileHelp 5 star review on 10th September 2025

Wilfred

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

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“There is no reason why you shouldn’t have one”

Helpful Report

Posted 7 years ago

“I ordered a Life Line for my Mom through MobileHelp, and was very satisfied with the service that I received. The customer support people on the phone were very friendly, helpful, and thorough. I will recommend your company to anyone that is interested in this product!”

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Posted 7 years ago

“All of the active alert sites work well in tests. The mic/speaker/emergency button works well. I haven't tried the button on the wristband, yet. My only issue is the sensitivity of the pendant. If I'm in bed and roll over just the wrong way, they pendant will alert a fall.”

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Posted 7 years ago

“Pretty cool product!”

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Posted 7 years ago

“Equipment and customer service is top notch!”

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Posted 7 years ago

“so far fortunatly i hv not had to use the sevice.”

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Posted 7 years ago

“Signed my husband up with MobileHelp about a month ago so haven't had to use it as of yet. However, I can say the people who helped me with it were very cordial and professional. Couldn't ask for better customer service.”

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Posted 7 years ago

“MobileHelp was exactly what I wanted. It did not work in my residence. I was very dis--appointed. The company representative tried to help . I have no complaints of the company.”

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Posted 7 years ago

“The representatives were pleasant and helpful. When it was noted that the reception was not good iñ my area they were honest.”

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Posted 7 years ago

“I have had a series of false alarm from the Pendant, usually when I turn over in bed. The operator s have been remarkably understanding.”

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Posted 7 years ago

“MobileHelp, Has help me a lot my family does not worry about me being alone driving or going and were by my self. I always have a friend with me, Mobile Help.”

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Posted 7 years ago

“Good product and service”

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Posted 7 years ago

“Very professional. Explained everything on the phone & answered all my questions. I should be receiving my items this week and I know I can call knowledgeable staff.”

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Posted 7 years ago

“We have appreciated having MobileHelp in our home; were it not for my disability in using the mobile gizmo, we'd have stayed with it!”

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Posted 7 years ago

“Easy delivery. Print service,”

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Posted 7 years ago

“I am feeling more secure with MobileHelp. I was in a car and had stopped for gas in Pennsylvania and accidentally my arm brushed near my seatbelt and a phone rang and it was MobileHelp calling to see if I was OK and I asked my name. I was astonished and said to myself that it really worked.”

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Posted 7 years ago

“MobileHelp includes items that are ala carte with other companies. The process was easy the staff professional and product quality excellent. We are very pleased that we selected MobileHelp and Strongly RECOMMEND it to those considering this very important health and safety step for yourself or loved ones.”

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Posted 7 years ago

“Help was there right away. Thank you I have peace of mind that my Mom is taking care of.”

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Posted 7 years ago

“Having MobileHelp has allowed me to continue my life without worries about my safety and eases the mind of my children.”

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Posted 7 years ago

“fast,nice people to talk to, convient provided phone #'s wonderful company THANKS JERRY”

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Posted 7 years ago

MobileHelp is rated 4.6 based on 4,101 reviews