MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,093 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,093 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service person was very pleasant and explained everything thoroughly and I feel safer using it.”

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Posted 6 years ago

“I'm a fairly new MobileHelp user, but it has proved to be a great confidence builder. After a number health and physical problems including more than several falls, I decided to try MobileHelp. Now I wear my wrist button every day in the shower and everywhere and have a lock box on my front door that gives me medlcal alert protection 24 hours a day. No more having to have firemen climb over a back wall to seek entrance to an unlocked door or necessitating crawling to unlock a locked door. The GPS in mobile device assures me that help can find me if I am away from hone, and I feel safe when I am out. Thanks MobileHelp!”

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Posted 6 years ago

“The call for information was handled in a very business like way . Out of the calls to other services yours was the best the price was good for the help we needed. We hope not to need it but are sure of the fact it offers us the protection.”

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Posted 6 years ago

“Great service”

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Posted 7 years ago

“We love the quick response. And double checking first to make sure before automatically dispatching help.Advise take the talking mobile unit with you cause if you accidentally press the buttons , you'll be able to talk to mobile help asap.Very sensitive if you sit abruptly or if the talking mobile unit is in your purse and set down to hard these can interpret it as a fall detection.”

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Posted 7 years ago

“We had another company here that didn't work. Mobile help has been great from the very start. The salesman I spoke with stayed with me explained everything .... within 24 hours I had the new unit. it was easy to set up and it's a company you can rely on as they are the manufacturer of the unit. Great experience at a hard time in our life.”

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Posted 7 years ago

“Very friendly staff, helpful and responsive. Cheap and good.”

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Posted 7 years ago

“I evidently live in an area where I can't get good coverage. Consequently I had to give it up, but let me tell you the company gave it their all to find out if I could keep. Just couldn't do it. Thanks for all your help”

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Posted 7 years ago

“Gentlemen was very knowledgeable and extremely helpful. Made sure everything was set up correctly.”

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Posted 7 years ago

“Excellent reliable service.”

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Posted 7 years ago

“Prompt and seemingly very competent personnel so far by all involved in my contact with MobileHelp.”

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Posted 7 years ago

“Excellent rescue service offers peace of mind for MS handicapped elderly woman.”

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Posted 7 years ago

“There is no reason why you shouldn’t have one”

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Posted 7 years ago

“I ordered a Life Line for my Mom through MobileHelp, and was very satisfied with the service that I received. The customer support people on the phone were very friendly, helpful, and thorough. I will recommend your company to anyone that is interested in this product!”

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Posted 7 years ago

“All of the active alert sites work well in tests. The mic/speaker/emergency button works well. I haven't tried the button on the wristband, yet. My only issue is the sensitivity of the pendant. If I'm in bed and roll over just the wrong way, they pendant will alert a fall.”

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Posted 7 years ago

“Pretty cool product!”

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Posted 7 years ago

“Equipment and customer service is top notch!”

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Posted 7 years ago

“so far fortunatly i hv not had to use the sevice.”

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Posted 7 years ago

“Signed my husband up with MobileHelp about a month ago so haven't had to use it as of yet. However, I can say the people who helped me with it were very cordial and professional. Couldn't ask for better customer service.”

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Posted 7 years ago

“MobileHelp was exactly what I wanted. It did not work in my residence. I was very dis--appointed. The company representative tried to help . I have no complaints of the company.”

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Posted 7 years ago

MobileHelp is rated 4.6 based on 4,093 reviews