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MobileHelp Reviews

4.6 Rating 4,101 Reviews
88 %
of reviewers recommend MobileHelp
Company Reviews Product Reviews
3,138
 Questions Metrics
4.6
Based on 4,101 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read MobileHelp Reviews
Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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Garner
Verified Buyer
“MobileHelp has been a blessing for my family. Someone is always there to help my grandmother if she needs it and it's great to be notified as a caregiver that does not live with her if there is ever an issue. The hardware is great and the service works great and the customer service is always friendly and extremely helpful!!”
Helpful Report
Posted 9 years ago
Reed
Verified Buyer
“You guys are great........so patient and understanding.”
Helpful Report
Posted 9 years ago
Nichols
Verified Buyer
“I feel much more secure living alone now that I have Mobile Help, though I have not had occasion to use it except for tests. If you contact them with questions, they are polite and extremely helpful and have patiently talked me through whatever I asked about. My children who live away are relieved that I have it telling me that it is well worth the money. I agree!”
Helpful Report
Posted 9 years ago
Danforth
Verified Buyer
“I have had to use MobileHelp a few times and am delighted at the ease in which things happened. My sister was notified in time to take my protective German Shepard while the ambulance was still here. That was the first time. I am a very healthy 79 1/2 years old and not used to needing help. I feel very secure in my apartment by myself and my dog. I, now, have a year and a half old puppy who will be friendly to all. I don't usually rate situations but MobileHelp will always have my highest regards. Thank you! Thank you! ! Theodora Danforth Bethel, Vermont”
Helpful Report
Posted 9 years ago
Solomon
Verified Buyer
“I am pleased to be on board, I have been traveling this year with the help of the mobile devise as part of my trips. THANKS.”
Helpful Report
Posted 9 years ago
Pearce
Verified Buyer
“I love mobile help, any time I have even accidently pushed the button they are right there. I am more confident about getting out and walking anywhere.”
Helpful Report
Posted 9 years ago
Snyder
Verified Buyer
“During my husbands long disability, I always felt supported by Mobile Help. After his passing, I was encouraged to keep the sevice for myself although I am of good health and highly mobile. It gives me comfort to know that should I have an emergency, I can get help with the push of a button.”
Helpful Report
Posted 9 years ago
Austin
Verified Buyer
“Very responsive to my needs.”
Helpful Report
Posted 9 years ago
Manning
Verified Buyer
“On a trip to Alton Bay on Lake Winnipesaukee NH I thought this would be a good test for my Mobile Help device. I thought they will never find me way up here among the trees *wrong* there she was ....do you need help etc. At my request she gave me my location on Timber Lake Rd. I was definitely impressed. Fortunately, I have not needed your service for an emergency but I'm still grateful for "finding me" wherever I might be. Terry Manning”
Helpful Report
Posted 9 years ago
Carro
Verified Buyer
“Easy to use and very reliable. I hope I don't have to use it.”
Helpful Report
Posted 9 years ago
Vaughn
Verified Buyer
“As of now, I haven't had an emergency. One day, though, I bumped the unit and must have activated it and someone was right there to ask if all was well with me. I need some help with one thing. When the time changed on Sunday morning, the unit now doesn't have the correct time.] If you could reset it for me, I would appreciate it. Thank you, Janice Vaughn”
Helpful Report
Posted 9 years ago
Winter
Verified Buyer
“I have been a member of MobileHelp for the past couple of years and in being so I have the peace of mind that there is always a friend close by. Fortunately, no real emergency has occurred but knowing that you are there it makes living alone comforting. Thank you.....”
Helpful Report
Posted 9 years ago
Johnson
Verified Buyer
“I've been VERY pleased with MobileHelp after two years. Every time the button has been pushed, a representative calls my mother immediately. Also, the watch band has gone bad about once a year. No problem. A simple notification and a new one is,on the way. I have total confidence in this company and will not switch due to the outstanding customer service.”
Helpful Report
Posted 9 years ago
Lawber
Verified Buyer
“When I was on a trip I took my hand equipment with me . I called the office that I was going to be out of town so the base was turned off till I returned home.”
Helpful Report
Posted 9 years ago
Jenkins
Verified Buyer
“I'm blessed that I have not yet had to utilize the service but find comfort in knowing that you are there when I do.”
Helpful Report
Posted 9 years ago
Joseph
Verified Buyer
“This is a very good company and is professional and provide excellent service”
Helpful Report
Posted 9 years ago
Morehouse
Verified Buyer
“Mobile help gives me peace of mind. My husband who is less than good health wears it all the time. He is home and I'm at work. I know if he falls or gets hurt or can't get out of bed he can press a button and get help. I also like that I will also be notified. I'm very happy with this service.”
Helpful Report
Posted 9 years ago
Rosenberg
Verified Buyer
“I've never needed to use my button in an emergency but I check to make sure it's working every month. The peace of mind of having help nearby is very comforting to me and my family. Sandi Rosenberg Gainesville, Florida”
Helpful Report
Posted 9 years ago
Brill
Verified Buyer
“MobileHelp has provided my family with an outstanding level of service. Both my parents wear the bracelets and have the GPS unit which is an excellent source of comfort. My father unfortunately needed to use the unit 3 times within a 5 week span and it was easy to use (even with the learning curve of not being able to speak into the unit, the emergency response still occurred). MobileHelp assisted the emergency team when they arrived as they knew exactly what they were dealing with, including the medication information which was easily located. Plus myself, and then my brother, were immediately contacted and informed of the events. We have already recommended the product to a number of people since signing up last year and will continue to do so. Thank you.”
Helpful Report
Posted 9 years ago
Foegen
Verified Buyer
“All is well”
Helpful Report
Posted 9 years ago
MobileHelp is rated 4.6 based on 4,101 reviews
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