Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.71

4.7 Rating 37,348 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,348 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 24th February 2024

129

Anonymous

Anonymous // 01/01/2019

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“Mis sold the package and could not get back on contact to discuss this on the day. The phone will be returned and you will not receive any further business from me.”

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(Google Pixel 8 Pro 128GB Obsidian) - Posted 1 month ago

Hello Lee I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I'm sorry to hear the issue with your order and I do understand the disappointment this would cause. Thank you for taking the time to speak to me today, I will be in contact with you as discussed Kind regards Roshni | Mobiles.co.uk

Posted 4 weeks ago

“Floorless from start to finish Every part of it was spot on”

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Posted 1 month ago

“Very happy with product Excellent quality definitely buy again from this company.”

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Posted 1 month ago

“You cannot be beaten on price or customer service excellent”

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(Motorola Razr 40 Ultra 256GB Infinite Black) - Posted 1 month ago

“Phone arrived very quickly and no problems with it.”

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Posted 1 month ago

“The delivery was prompt and efficient, and I am very pleased with the service.”

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Posted 1 month ago

“Its was fantastic, they provide good mobile with great rate , great experience 👍”

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(Apple IPhone 15 Pro Max 256GB Black Titanium) - Posted 1 month ago

“Big problem! My payment card is at my office address. The office is NOT MANNED until the "Night Shift", btween 8 pm and 6am. Hence the courier was unable to deliver my phone. He didn't bother phoning to find out why nobody was there and DPD's website tracking does not allow an alternative deilvery address. Am I withing the "Cooling Off" periods to CANCEL my order?”

Helpful Report

(Google Pixel 8 128GB Obsidian) - Posted 1 month ago

Hello Robert Thank you for your review I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I'm sorry to hear the issue with your delivery and I do understand the disappointment this would cause. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 1 month ago

“I was delighted with the deal i got and the service thank you”

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(Apple IPhone 15 128GB Black) - Posted 1 month ago

“Not had my phone long but happy with it. Really good customer service and quick delivery.”

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Posted 1 month ago

“Straight forward”

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(Id-sim-only-deals) - Posted 1 month ago

“Used to dread renewing sim contract but with Mobiles.co.uk it’s a breeze Best prices too as long ad you remember to claim the cash-back.”

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(Vodafone-Sim-Only-Deals) - Posted 1 month ago

“Professional and quick to complete all required procedures for a new contract at a very favourable cost.”

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(Id-sim-only-deals) - Posted 1 month ago

“Spoke to Jabril and he was ever so helpful. Lovely lad and helped me with everything!”

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(Apple IPhone 15 Pro Max 256GB Blue Titanium) - Posted 1 month ago

“There so quick and they said after 90 days I can get a newest phone and I have waiting for it today feel Like a kid as never get me self something always for me kids”

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(Apple IPhone 15 Pro Max 256GB Black Titanium) - Posted 1 month ago

“Been using them every year for about 5 Years normally sim only upgrade with cash back never had a problem, cheapest deals around for Vodafone, always recommend them to friends.”

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(Vodafone-Sim-Only-Deals) - Posted 1 month ago

“Great deal, speedy delivery, would use again!”

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Posted 1 month ago

“Very quick and easy application, very helpful on the phone very happy customer”

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(Apple IPhone 14 128GB Blue) - Posted 1 month ago

“Very smoothly snd easily bought the sim, with hassle free no transfer.”

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Posted 1 month ago

“Phone has not been delivered however says it has”

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(Apple IPhone 15 128GB Blue) - Posted 1 month ago

Hi Lewis Thank you for your review It’s disappointing to hear of case such as yours in which we have fallen so far short of the standards of service we aim to deliver. I'm sorry to hear the issue with your delivery and I do understand the disappointment this would cause. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. Kind regards Roshni | Mobiles.co.uk

Posted 1 month ago

Mobiles.co.uk is rated 4.7 based on 37,348 reviews