Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,796 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,796 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 31st July 2024

130

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I m very happy with your service”

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(Apple IPhone 7 128GB Jet Black) - Posted 8 years ago

Hello Mohammed, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave a positive review, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team

Posted 8 years ago

“Staff very helpful delivery was quick”

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Posted 8 years ago

Hello, We’re really pleased to hear your parcel arrived swiftly, we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us. Chris | Mobiles.co.uk Customer Support team

Posted 8 years ago

“Fast response to purchase with regular email updates”

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(Apple IPhone 7 32GB Black) - Posted 8 years ago

Hello Charlotte, We pride ourselves on our speed of service and delivery, ensuring that every moment you spend with us is as easy and as smooth as possible. We’re really pleased to hear your phone arrived in good time and just wanted to say a big thanks for taking time out of your busy day to leave such a positive review. We hope you’re enjoying your new gadget. Leona|Mobiles.co.uk Customer Support team

Posted 8 years ago

“Good deal for new phone”

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(Apple IPhone SE 128GB Space Grey) - Posted 8 years ago

Hello Peter, Thank you for your review. We’re really pleased you’re happy with your order, we always try our best to provide an excellent service and offer the best deals for our customers. Thanks for taking the time to leave a positive review, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team

Posted 8 years ago

“Good prices”

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(Apple IPhone 7 32GB Rose Gold) - Posted 8 years ago

Hello, At Mobiles.co.uk, we're dedicated to offering you the very best mobile phone deals in the market, whether it's a new phone contract, upgrade or pay-as-you-go offer. We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team

Posted 8 years ago

“They were very friendly and helpful on the phone”

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Posted 8 years ago

“UK Company, best price and fast delivery at no extra charge. Much safer bet than a guarantee less refurb from eBay!!!”

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(Apple IPhone SE 128GB Space Grey) - Posted 8 years ago

Hello Glen, We pride ourselves on our speed of service and delivery, ensuring that every moment you spend with us is as easy and as smooth as possible. We’re really pleased to hear your phone arrived in good time and just wanted to say a big thanks for taking time out of your busy day to leave such a positive review. We hope you’re enjoying your new gadget. Leona|Mobiles.co.uk Customer Support team

Posted 8 years ago

“The price...”

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Posted 8 years ago

Hello, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave a positive review, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team

Posted 8 years ago

“Very easy and efficient although they seemed like they just wanted an order and then to go to the next caller.”

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(Apple IPhone 7 128GB Jet Black) - Posted 8 years ago

Hello, We’re really pleased your order was easy and efficient however apologise if you felt the order process seemed rushed. We take customer feed-back very seriously and thank you for your review. Chris | Mobiles.co.uk Customer Support team

Posted 8 years ago

“Quick delivery but had to go to o2 shop to get SIM activated But not a problem great phone at good price”

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(Samsung Galaxy S7 Black) - Posted 8 years ago

Hello Stephen, We’re really pleased you’re happy with the service we provide, sorry for any inconvenience caused activating your SIM. Thanks for taking the time to leave a positive review, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team

Posted 8 years ago

“No hassle, and very quick delivery”

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(Apple IPhone SE 16GB Gold) - Posted 8 years ago

Hello Sarah, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave a positive review, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team

Posted 8 years ago

“good efficient advice and service”

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(Samsung Galaxy S7 Black) - Posted 8 years ago

Hello Alan, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Leona | Mobiles.co.uk Customer Support team

Posted 8 years ago

“Delivered on time, deals is absolutely fine together with the free handset.”

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(Apple IPhone 6 32GB Space Grey) - Posted 8 years ago

Hello there, thank you for taking your time to leave such a positive review, this is always greatly appreciate. I hope you're enjoying your new phone! Robyn-Rose | Mobiles.co.uk Customer Support team

Posted 8 years ago

“Provided me with a new phone and reduced my bill slightly”

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(Apple IPhone SE 16GB Silver) - Posted 8 years ago

Hello there, we are happy to hear you are pleased with the service received from us! Thank you for taking the time to leave us a review, I hope you're enjoying your new phone! Robyn-Rose | Mobiles.co.uk Customer Support team

Posted 8 years ago

“Delivered on time with good deals for mobile phone”

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(Apple IPhone 7 32GB Rose Gold) - Posted 8 years ago

Hello, We’re really pleased to hear your parcel arrived in good time, we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Leona | Mobiles.co.uk Customer Support team

Posted 8 years ago

“Service good ,efficent everything went smoothly thank you.”

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(Samsung Galaxy S7 Edge Blue) - Posted 8 years ago

Hello Georgina, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Leona | Mobiles.co.uk Customer Support team

Posted 8 years ago

“The service received was excellent from the company. I ordered a new phone on the Saturday morning, received delivery on the following Sunday afternoon and was using the phone by Sunday evening. A very quick and efficient service with no delays or any hidden details”

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(Apple IPhone 7 32GB Black) - Posted 8 years ago

Hello Phillip, We pride ourselves on our speed of service and delivery, ensuring that every moment you spend with us is as easy and as smooth as possible. We’re really pleased to hear your phone arrived in good time and just wanted to say a big thanks for taking time out of your busy day to leave such a positive review. We hope you’re enjoying your new gadget. Leona | Mobiles.co.uk Customer Support team

Posted 8 years ago

“So far as Mobiles.co.uk are concerned, excellent service. Regarding DPD delivery disaster. Booked delivery for Sunday. DPD App said it was out for delivery with the driver. Never arrived. After phoning DPD on premium rate, was told that one of their personnel had changed the delivery date for Monday. Aggggghhhhh. Told them no one would be in till 3pm so deliver after that time. Card put through door on Monday at 2.15pm, tried to deliver but you were out. After a second premium rate phone call to DPD, I demanded the van driver return that afternoon to deliver my item. He did at 6pm with no apology. Won't be using DPD again, therefore overall review only good.”

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(Samsung Galaxy S7 Black) - Posted 8 years ago

Hello Julian, Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received however, apologise if DPD didn't deliver within the time frame you expected. Thanks for taking the time to leave your review, your feed-back is very valuable to us. Chris | Mobiles.co.uk Customer Support team

Posted 8 years ago

“friendly service”

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(Samsung Galaxy S8 Midnight Black) - Posted 8 years ago

Hello Jeanette, We’re 'The smart phone people', so our UK experts are here and happy to help with any queries you may have. We’re so pleased to hear our approach works and your personal experience reflects the level of service we would expect all of our customers to receive. Thanks for taking the time to leave a positive review, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team

Posted 8 years ago

“Miscommunication in delivery but otherwise happy - very good price so far!”

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(Apple IPhone SE 128GB Gold) - Posted 8 years ago

Hello, We’re really pleased to hear you’re happy with the deal you ordered however, we’d like to apologise for any delay in receiving your order. Thanks for taking the time to leave your review, your feed-back is very valuable to us. Chris | Mobiles.co.uk Customer Support team

Posted 8 years ago

Mobiles.co.uk is rated 4.7 based on 37,796 reviews