Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,799 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,799 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really happy with my new phone. Delivered on time. Best deal I could find, even my existing provider EE said they couldn't match it.”

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(Apple IPhone 6 64GB Gold) - Posted 10 years ago

“Good prices and quick delivery. Communication was Ok but perhaps could be a little better.”

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(Apple IPhone 4s 8GB White) - Posted 10 years ago

“Very nice phone. Smooth interface and fast. Screen very clear and bright.”

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(Samsung Galaxy S5 Electric Blue) - Posted 10 years ago

“I have just got a new contract for an iPhone 6 on ee. I am pleased with the phone though it is not much different from my previous iPhone 5. I am very pleased that I switched networks and mobiles.co.uk had the best deal overall. I was hoping that the refer a friend option was more straightforward though.”

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(Apple IPhone 6 16GB Space Grey) - Posted 10 years ago

“Service fine with no issues. Phone arrived in good time. Haven't yet had any dealings with customer services so I don't know how this would be. Account openning with 02 was smooth.”

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(HTC One M9 Grey) - Posted 10 years ago

“Secure to make sure the orders delivered to correct address. But less flexible for customers who work and live in far apart. More options should be given to such customers. Can increase security levels for those customers and win thousands more.”

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(Samsung Galaxy S6 Edge 64GB White) - Posted 10 years ago

“Fast, effecient service - No complaints.”

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(Apple IPhone 6 Plus 16GB Space Grey) - Posted 10 years ago

“Staff member was very helpful; shared our frustration that even though we were existing EE customers and the package we were buying was an EE deal, he could not transfer us directly and we had to go through the whole PAC thing”

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(Apple IPhone 5s 32GB Space Grey) - Posted 10 years ago

“Took a couple of days for the credit check to come back, and had no correspondence as to what was happening. Once that was sorted all relevant info given and phone delivered as promised. All in all, good service.”

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(Apple IPhone 6 16GB Silver) - Posted 10 years ago

“I was looking for a cheap contract to replace a sim only deal I had for my wife with virgin mobile. I had real trouble with ordering from them and decided to shop around which is where i found this company. I browsed their site so easily and found a really good entry level smartphone with a tariff which provided more for less than the sim only deal i had. I ordered easily online and within a matter of days the phone was with me. I managed a quick and easy number port and again that was done within 24 hours. Great service ad highly recommended”

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(Samsung Galaxy Core Prime Black) - Posted 10 years ago

“I got a great deal for an iphone contract, which was more competitive than going to the network directly. I had some trouble with a credit checking failing for no apparent reason before passing immediately afterwards, but otherwise it was great.”

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(Apple IPhone 5s 16GB Silver) - Posted 10 years ago

“Very good customer service.”

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(Apple IPhone 6 16GB Gold) - Posted 10 years ago

“All in all was an okay experience. Payment came about 5 days later and not 3, but not too bothered. Will use again in future.”

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(Samsung Galaxy S5 Charcoal Black) - Posted 10 years ago

“I had ordered the phone and next day delivery was promised but I did not get the phone until one week later as there was some problem on yourside but no one contacted me to enquire or let me know untill I rang and asked where my phone was...the person who answered my phone call was actualy very good and polite and efficient in dealing with the matter..he should get a pay rise...but thankyou for the phone”

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(Apple IPhone 5s 16GB Silver) - Posted 10 years ago

“Phone arrived a little after it was advertised to do but the delivery was efficient and timely when it did. Ported my old number easily and very happy with my new phone.”

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(Apple IPhone 5s 16GB Gold) - Posted 10 years ago

“great phone - no complaints”

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(Apple IPhone 6 16GB Silver) - Posted 10 years ago

“Quick order processing and next day delivery. Customer service agents were pleasant and helpful. The only minor was being overcharged for the handset, however was refunded after a week.”

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(Apple IPhone 6 128GB Space Grey) - Posted 10 years ago

“Very happy with deal however I didn't get the email updates that were promised. I wasn't aware the contract had gone through until I received an email advising me of the delivery slot.”

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(Apple IPhone 6 16GB Silver) - Posted 10 years ago

“Good value tariff. Prompt delivery in the slot as advised. All original, new, sealed equipment.”

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(Samsung Galaxy S6 32GB Gold) - Posted 10 years ago

“Good deal. But later than expected delivery.”

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(Samsung Galaxy S5 Charcoal Black) - Posted 10 years ago

Mobiles.co.uk is rated 4.7 based on 37,799 reviews