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Mobiles.co.uk Reviews

4.7 Rating 37,799 Reviews
94 %
of reviewers recommend Mobiles.co.uk
4.7
Based on 37,799 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Mobiles.co.uk 5 star review on 20th September 2025
Mr Lee Richardson
Mobiles.co.uk 5 star review on 31st July 2024
Laura
Mobiles.co.uk 5 star review on 24th February 2024
Mark
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 20th December 2023
Rebecca Mason
Mobiles.co.uk 5 star review on 11th December 2023
Gowhar Islam
131
Anonymous
Anonymous  // 01/01/2019
Very straightforward process, easy transaction, highly recommended.
Helpful Report
(Samsung Galaxy S6 32GB Black) - Posted 10 years ago
Good care and best prices.
Helpful Report
(Apple IPhone 5s 16GB Silver) - Posted 10 years ago
Purchase of the iPhone and delivery were just what I wanted. Pity O2 didn't live up to my expectations, when transferring my mobile number. Can't you take this pain away for us?
Helpful Report
(Apple IPhone 6 64GB Space Grey) - Posted 10 years ago
Very easy transaction
Helpful Report
(Apple IPhone 6 16GB Space Grey) - Posted 10 years ago
We are pleased with our purchase, it was fairly easy to order online, and delivery was on time and prompt.
Helpful Report
(Apple IPhone 6 16GB Gold) - Posted 10 years ago
A very easy service to use. Everything was handled very professionally. Minor technical hiccup on the website when it came to my order details but customer services were first class in sorting the problem.
Helpful Report
(Apple IPhone 6 64GB Space Grey) - Posted 10 years ago
Did everything they said they wold. Quick and good service. I made customer call and got the service I needed. Will us again.
Helpful Report
(Apple IPhone 6 64GB Gold) - Posted 10 years ago
Mobiles.co.uk delivered HTC one M9 in one day after i`ve done the order and they are quick and efficient. Service high standart ,good comunication and give you all the information you need. If you gonna have any problem they gonna fix for you . I`m happy that i choose to buy from them, phone good condition and fully functional. Thank you!!
Helpful Report
(HTC One M9 Grey) - Posted 10 years ago
Fast service.
Helpful Report
(Apple IPhone 6 16GB Gold Refurb) - Posted 10 years ago
Excellent friendly service, quick delivery and no hassle
Helpful Report
(Apple IPhone 5s 16GB Silver) - Posted 10 years ago
Fine service
Helpful Report
(Apple IPhone 5c 8GB White) - Posted 10 years ago
Was happy with the phone and contract that much, I'm looking to get one for my daughter and by doing this I can get a discount on the second phone great stuff :-)
Helpful Report
(Apple IPhone 6 16GB Gold) - Posted 10 years ago
Pleased with overall service, only regret is not going to view the phone prior to purchasing it, got it for my 14 year old daughter and its a bit too big for her to use with ease n comfort. Also finding it difficult to get any covers for this model.
Helpful Report
(HTC Desire 820 Grey) - Posted 10 years ago
Helpful service and fairly quick answering calls.
Helpful Report
(Nokia Lumia 630 Orange) - Posted 10 years ago
The website didn't give me all the information I required for my decision, so had to phone up - the guy at the end of the phone was very helpful and informative, and no selling tactics as expected. Almost didn't bother using this site due to not enough information available, and didn't like the idea of somebody giving me a sales pitch, and being pestered afterwards as well. I would recommend the site and the help I was given, but would like to see more information in the website to allow a more informative decision to be made. You may be losing customers who may not want to speak to a sale person.
Helpful Report
(Sony Xperia Z1 Compact Black) - Posted 10 years ago
Was happy with the purchase online although the availability dates we're not met but the SGS6E was high in demand. Spoke to a couple people in sales support of which one wasn't helpful and the other very helpful. Thanks Michael
Helpful Report
(Samsung Galaxy S6 Edge 64GB White) - Posted 10 years ago
Very helpful and straight to the point good to speak to people in the UK also
Helpful Report
(HTC One M9 Grey) - Posted 10 years ago
Happy with phone so far. Had difficulty with card when making payment and had to start again. Pleased to get follow up phone call re incomplete order which was then cancelled in my behalf.
Helpful Report
(Apple IPhone 6 16GB Gold) - Posted 10 years ago
Phone arrived quickly (2 days from order). I would use this site again to get a phone.
Helpful Report
(Apple IPhone 6 16GB Space Grey) - Posted 10 years ago
i would recomend Mobiles.co.uk. when i got the handset (iphone6) it was getting warm. only one phone call and they got it replaced in two days. Overall good service and experience
Helpful Report
(Apple IPhone 6 16GB Gold) - Posted 10 years ago
Mobiles.co.uk is rated 4.7 based on 37,799 reviews