Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,797 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,797 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 31st July 2024

130

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Straightforward procedure. Mobile phone arrived as promised within the time scale DPD delivery service gave. Mobiles.co.uk provided excellent mobile package.”

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(Apple IPhone 6s 16GB Rose Gold) - Posted 9 years ago

“Great service phone arrived next day would recommend there is not much more I can say but this review insists on 20 words”

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(Apple IPhone 6s 64GB Gold) - Posted 9 years ago

“Very easy process and got the phone next day. The only fault I found was that I had to complete application by phone because online form only allows for two addresses in the past 3 years”

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(Apple IPhone 6s 64GB Space Grey) - Posted 9 years ago

“Quick service receive phone in 24 hrs, phone works just need to organise PAC number from previous provider to see how it works, will update if possible”

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(Apple IPhone 6 16GB Space Grey) - Posted 9 years ago

“Very good service and fast delivery thank you very much would gladly recommend to friends or buy again from mobiles”

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(Samsung Galaxy S5 Neo Silver) - Posted 9 years ago

“Excellent service and next day delivery. Best deal I could find on the Internet for the iPhone 6s by far.”

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(Apple IPhone 6s 16GB Silver) - Posted 9 years ago

“the service is good and very quick sell you a mobile. I was with 02 and bought a phone from your sales desk. but was dissapointed find out later that what had happened was I had to gave new contract with 02 when I was already with them and did not know that I had to change the number only if i let them know after 5 days i could keep my old number.”

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(Samsung Galaxy S6 32GB Gold) - Posted 9 years ago

“I found this to be an excellent experience with clear details of requirements and what to expect, thoroughly recommended as a provider.”

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(Apple IPhone 5s 32GB Silver) - Posted 9 years ago

“Great offers available, best I saw on the market. I ordered online on a Saturday morning and had the phone up and running by monday afternoon. Easy to use, quick, and good value for money. All you can ask for really!”

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(Apple IPhone SE 64GB Space Grey) - Posted 9 years ago

“Was very quick delivery and the site gave plenty of details. Great service. Loads of choice for you to pick from depending on your budget and taste. Would buy from here again.”

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(Apple IPhone 6s 16GB Rose Gold) - Posted 9 years ago

“I am bad way surprised i had to pay about 15 quid to place an order (call cost) - it is really poor customer service standard. Otherwise very good - telemarketer well informed and exactly know customer needs. Quick and simple delivery.”

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(Samsung Galaxy S7 Edge Black) - Posted 9 years ago

“The Iphone6s is good and the person I spoke to on the phone was very helpful. I was able to return the first phone I got without a problem. (It was not faulty, I just changed my mind) The only problem was the website, on several occasions, would not accept my valid email addresses.”

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(Apple IPhone 6s 64GB Space Grey) - Posted 9 years ago

“Straightforward transaction and phone received very quickly. Best price on the internet for the phone and contract I wanted - can't fault the experience so far!”

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(Apple IPhone 6s 64GB Rose Gold Refurb) - Posted 9 years ago

“Great help, great price and fast delivery. Very easy and would be happy to recommend as a service. Definitely beats high st franchises.”

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(Apple IPhone SE 64GB Rose Gold) - Posted 9 years ago

“Very polite and helpful, talked me through all the details of the phone and the contract. The first few times they phoned, I was unable to answer the call, and it would have been helpful if they had left a voicemail. Apart from that minor quibble, faultless.”

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(Apple IPhone SE 64GB Rose Gold) - Posted 9 years ago

“Wasasmoothquick transactionthe only issue is that it didn't state it was a standard contract on o2 and not the o2 refresh contract which is the one I wanted but other than that I am happy with everything else”

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(Samsung Galaxy S7 Gold) - Posted 9 years ago

“Great speedy service and delivery, I'm very happy with my new phone. Excellent price too... I searched far and wide and it was the best deal best deal I could find. Thanks Mobiles.co.uk!”

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(Samsung Galaxy S6 32GB Gold) - Posted 9 years ago

“My actual provider didn't have the deal I was looking for, but Mobiles did. My number and everything was swapped within a day, no problems so far!”

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(Sony Xperia Z5 Black) - Posted 9 years ago

“I found the customer service at mobiles.co.uk to be exemplary. Service was quick, polite and most efficient. They turned two orders for myself and my partner within 24hrs, phones arrived with no trouble. Thank you very much!”

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(Apple IPhone 6s 16GB Space Grey Refurb) - Posted 9 years ago

“Well I'll have to admit I was quite sceptical when I saw the deal online with mobiles.co.uk, it was hands down the best I'd seen,and with three mobile trying there best to cast doubt in my mind I nearly didn't bother. Anyway I did and there was some issues with the delivery - not due to the service by mobiles.co.uk though, no, someone decided to steal the delivery before it reached me, being a bank holiday this led to some considerable delay. However despite this and the obligatory pretend hold to rack up the bill, customer services dealt with this in a timely and friendly manner, and even offered after my suggestion to refund some line rental and a free gift up to £20-25 from the car phone warehouse (although I have yet to receive this) as compensation for my hassle. I did have to source myself a new sim card from o2 though as they were unable to do that. So despite the initial delay I'm now sat here with my new, s7 edge and have all the credentials from o2 I would have had and paying less than I would've done from my old network three for a better service. Would I recommend mobiles.co.uk? In short yes.”

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(Samsung Galaxy S7 Edge Gold) - Posted 9 years ago

Mobiles.co.uk is rated 4.7 based on 37,797 reviews