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Mobiles.co.uk Reviews

4.7 Rating 37,797 Reviews
94 %
of reviewers recommend Mobiles.co.uk
4.7
Based on 37,797 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Mobiles.co.uk 5 star review on 31st July 2024
Laura
Mobiles.co.uk 5 star review on 24th February 2024
Mark
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 20th December 2023
Rebecca Mason
Mobiles.co.uk 5 star review on 11th December 2023
Gowhar Islam
Mobiles.co.uk 5 star review on 7th December 2023
JAMAL KHALIL
130
Anonymous
Anonymous  // 01/01/2019
A good product as stated in the advertisement and at a very good price. Service is rapid, delivery was on time a stated with no problems encountered.
Helpful Report
(Samsung Galaxy S5 Neo Gold) - Posted 9 years ago
Very happy when i called customer services, excellent service provided. Website is also quite usef freindly and easy to navingate. Onky complaint is that I received a faulty phone which is not really mobiles.co.uk fault
Helpful Report
(HTC 10 Silver) - Posted 9 years ago
Great price - ok service ... ... ... ... ... ... ... ... ... ... ... ... ... ... ...
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(Apple IPhone SE 64GB Space Grey) - Posted 9 years ago
Advantages: So far I have good experience with your service. It is only first few days. The sale woman was good and quick. She was efficient. I like the phone. Disadvantages:I was eligible to get 5 pounds back towards handset price but it has not been done. Also I paid £3.40 price of call (it's on my sky phone bill) to mobile.co.uk to buy a phone. i do not think this is fair. At least when people call to buy do not charge them.
Helpful Report
(Apple IPhone 6s Plus 16GB Rose Gold) - Posted 9 years ago
They accepted my order quickly and kept me up to date, but I thought if I ordered the day before I would recieve my phone next day. i ordered on Friday morning and received it Monday evening. O2 had billed me starting on Saturday! Wasn't very pleased about that. But phone turned up brand new and works perfectly. One word of advice - don't switch from iPhone to samsung. It's so confusing.
Helpful Report
(Samsung Galaxy S7 Black) - Posted 9 years ago
Fantastic bit of kit bought in order to use instead of bike computer. So great for all apps and waterproof.
Helpful Report
(Samsung Galaxy S7 Gold) - Posted 9 years ago
Once I had found the phone I wanted, I looked for the best value for both my chosen phone and possible contracts. Mobiles.co.uk came up tops all the way along and, even though I'd never heard of them prior to my Google searches, there was enough positive feedback on the site for me to go for it. Service has been First Class. My phone was delivered by courier the very next day, well packed and with the Micro SD and charger all included. Following the instructions I was given, switching from O2 was easy and I had uninterrupted mobile service. I LOVE my new phone and am happy to recommend Mobiles.co.uk on the basis of my own, personal dealings with them.
Helpful Report
(Samsung Galaxy S7 White With Micro SD Card) - Posted 9 years ago
The mobile came on the specified day and the courier texted with updates on timing which was helpful. Received promptly and in good condition
Helpful Report
(Apple IPhone 6s 16GB Silver) - Posted 9 years ago
Found them via uswitch, they had the best deal for me as I wanted a 64gb phone for reasonable money. And free next day delivery can't be bad.
Helpful Report
(Apple IPhone 6s 64GB Space Grey) - Posted 9 years ago
Great price for a 64gb phone with the right service plan for me. And the next day delivery went like clockwork, all good.
Helpful Report
(Apple IPhone 6s 64GB Space Grey) - Posted 9 years ago
It was a very quick and simple process and the phone arrived the next day as promised - what's not to like?
Helpful Report
(Apple IPhone 6s 64GB Space Grey) - Posted 9 years ago
Samsung Galaxy 7 Edge is an amazing phone! Mobile.co.uk were easy to deal with and very helpful, the only downside is it was not next day delivery, I live in N Ireland, courier company DPD said mobile.co.uk should not be promising next day as it takes 2days to ship to N Ireland.
Helpful Report
(Samsung Galaxy S7 Edge Silver) - Posted 9 years ago
The customer service was very friendly and helpful. Extremely satisfied with my purchase. It was a very very quick process.
Helpful Report
(Apple IPhone SE 16GB Rose Gold Refurb) - Posted 9 years ago
Very good value for money. The cheapest price I could find. Although the website wasnt secure so didn't want to risk putting in my card details. Phoned them instead and they were very helpful. Got set up in 15 minutes and the phone was delivered the next day. Great!
Helpful Report
(Apple IPhone 6 16GB Silver) - Posted 9 years ago
Very simple process - making the overall ordering a doddle rather than a chore - excellent delivery service - would highly recommend in this instance to date recommending the site to others
Helpful Report
(Samsung Galaxy S7 Edge Gold) - Posted 9 years ago
Great experience as a new customer. The company did exactly what they claimed and the phone and SIM arrived ahead of the advertised time. All good. The only minor downside was that the customer service team took a few minutes to get through to but were very efficient once I was connected.
Helpful Report
(Apple IPhone 6s 64GB Silver) - Posted 9 years ago
Ordered an iPhone 6s and it was delivered as promised the next day. Good service and really like my new phone!
Helpful Report
(Apple IPhone 6s 16GB Silver) - Posted 9 years ago
A Really quick and efficient service from searching for a phone through to purchasing. My Reconditioned phone is like new! Delivery service amazing.
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(Apple IPhone 6 128GB Grey Refurb) - Posted 9 years ago
Quick and easy to deal with both online and on the phone. Had a few issues with one of my phones easy resolved over the phone.
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(Apple IPhone 6s 64GB Silver) - Posted 9 years ago
Fast,easy, and the cheapest that I found. Even better price than Vodafone web page. I recommended it to friends the next day received my phone.
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(Samsung Galaxy S7 Edge Black) - Posted 9 years ago
Mobiles.co.uk is rated 4.7 based on 37,797 reviews