Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,799 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,799 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the best price for the contract I wanted at mobiles.co.uk I found them very good - no problems, all very straightforward (as it should be). Good price, fast delivery with the option to deliver to a neighbour or collect from the depot. Package received in good condition so no issues there either. I has a bit of a problem when ordering - an error message appeared on screen at the same point every time so eventually gave up. The next day I tried again and was successful so maybe just a glitch. Otherwise no complaints and would use again.”

Helpful Report

(Apple IPhone 5s 16GB Silver) - Posted 9 years ago

Hello Kathleen, Thank you for taking the time to write a review regarding your recent order. I am glad to hear that you’re happy with the speed of delivery and the great deal you got. I will pass the issue you faced onto our IT team to see if they can make sure it doesn’t happen again. I hope you enjoy your phone, and if you need any assistance please let me know and I will be happy to help. I hope you have a great day. Kind Regards, Ryan – Mobiles.co.uk Customer Support team

Posted 9 years ago

“Fantastic offers that I couldn't find anywhere else - I had a problem uploading my credit card and then it took 5 payments! Call from the bank fraud dpt. put me in a panic but customer service calmed me down and all sorted out. Free delivery to my place of work within a one hour slot - I would recommend.”

Helpful Report

(Apple IPhone 6s 16GB Gold) - Posted 9 years ago

Hello Susan, Thank you for taking the time to write a review regarding your recent order. I am glad to hear that you’re happy the great offer that we have, but I apologise for the inconvenience that was caused with multiple card payments. I hope you enjoy your phone, and if you need any assistance please let me know and I will be happy to help. I hope you have a great day. Kind Regards, Ryan – Mobiles.co.uk Customer Support team

Posted 9 years ago

“Friendly customer service from the second 'mobiles.co.uk' picked up the phone. From start to finish the service was time efficient, helpful and exceeded my expectations. With help finding the best deal for me, it was a matter of days before I had my new phone in my hand. I would highly recommend, 'mobiles.co.uk' and will more than certainly be my point of call in the future.”

Helpful Report

(Apple IPhone 6s 16GB Gold) - Posted 9 years ago

Hello Ashley, Thank you for taking the time to write a review regarding your recent order. I am glad to hear that you’re happy the quality of service that we have provided and that you would recommend us. I can see that you have left a 4* review; was there anything that we would have done differently to make your review a 5*? If you follow your refer a friend link, you can earn up to £50 for each person that you recommend; this can be found on your My Account on our website. I hope you enjoy your phone, and if you need any assistance please let me know and I will be happy to help. I hope you have a great day. Kind Regards, Ryan – Mobiles.co.uk Customer Support team

Posted 9 years ago

“Great value deal compared to other providers. Phone arrived within two days and this was with me ordering over the weekend. Very efficient.”

Helpful Report

(Samsung Galaxy S5 Charcoal Black) - Posted 9 years ago

Hello Chris, Thank you for taking the time to write a review regarding your recent order. I am glad to hear that you’re happy with the deals we offer. I can see that you have left a 4* review; was there anything that we would have done differently to make your review a 5*? I hope you enjoy your phone, and if you need any assistance please let me know and I will be happy to help. I hope you have a great day. Kind Regards, Ryan – Mobiles.co.uk Customer Support team

Posted 9 years ago

“Service was good apart from it being on 02 which is useless signals crap and i wont be renewing my contract when its up”

Helpful Report

Posted 9 years ago

Hello Mark, Thank you for taking the time to write a review regarding your recent order. I am glad to hear that you’re happy with the service. I hope you enjoy your phone, and if you need any assistance please let me know and I will be happy to help. I hope you have a great day. Kind Regards, Ryan – Mobiles.co.uk Customer Support team

Posted 9 years ago

“I am very happy with the process. My impression is that I received a good, efficient and clear service. Thank you.”

Helpful Report

(Apple IPhone 6 16GB Gold Ii) - Posted 9 years ago

Hello Padraig, Thank you for taking the time to write a review regarding your recent order. I am glad to hear that the positive feedback you have given in regards to our service, but I can see that you have left a 4* review; was there anything that we would have done differently to make your review a 5* as we are always trying to improve to provide the best possible customer service? If you need any assistance please let me know and I will be happy to help. I hope you have a great day. Kind Regards, Ryan – Mobiles.co.uk Customer Support team

Posted 9 years ago

“Phone arrived next day and all was good, good service easy to set up and am extremely happy with phone Thanks”

Helpful Report

(Apple IPhone 5c 8GB White Refurbished) - Posted 9 years ago

“Service as stated, quick and reliable. Although, my charger has stopped working now and its only an over a month old, for that reason I'm not a happy customer anymore.”

Helpful Report

Posted 10 years ago

“The service was excellent and my phone arrived within 2 days. Having done some research I found that there package was more competitive than going to companies such as vodafone, O2 or Tesco mobile directly. I would definitely recommend Mobile.co.uk Shakeel”

Helpful Report

(Apple IPhone 6 16GB Silver) - Posted 10 years ago

“Easy to use. Great for photos (one of main reasons I purchased) Was worried about syncing as have apple laptop but no problems and quick and simple to do. Was also concerned that it would be too big, but makes everything easier and is still compact (slim too) I'm really glad all my research was worthwhile, happy Samsung user now!”

Helpful Report

Posted 10 years ago

“very good smartphone, no issues, brilliant design, recommend for anyone who would like to get a good smartphone for low price.”

Helpful Report

Posted 10 years ago

“Cannot fault service. I made a mistake when first ordering but helpline was very efficient and enabled me to rectify. Phone arrived promptly as promised. All in all, a very straightforward service. Would definitely recommend.”

Helpful Report

(Apple IPhone 6 16GB Silver) - Posted 10 years ago

“this phn is the best i have had its battery excellent colour great apps gd camera perfect and sound is gd defenitly worth gettin”

Helpful Report

Posted 10 years ago

“Perfect smartphone android .... ..... ..... ..... ..... ..... ..... ..... ..... ..... ..... ..... ..... ..... ..... ..... ..... ..... ......”

Helpful Report

Posted 10 years ago

“speedy service thanks for sending, my daughter is so far happy with my new purchase of her new apple phone”

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(Apple IPhone 5c 8GB White) - Posted 10 years ago

“Very efficient and fast service at am extremely reasonable price”

Helpful Report

(Apple IPhone 5c 8GB Green) - Posted 10 years ago

“Was very quick and love my new phone would recommend and buy again. Small issue concerning mix up with signing up for the contract as almost lost out on deal but not a problem onwards”

Helpful Report

(Apple IPhone 6 Plus 16GB Gold Refurb) - Posted 10 years ago

“Easy to book (or change) delivery date on-line. Great phone, delivered on time. As long as you remember to set up the cashback facility, it has been easy to claim back so far.”

Helpful Report

(Samsung Galaxy S4 Mini Black) - Posted 10 years ago

“There is no charger in the box which fits a UK power point, only one which doesn't. Why send me a product with the wrong charger? I can be contacted on 020 7471 2110.”

Helpful Report

(Sony Xperia Z3 Black) - Posted 10 years ago

“Phone arrive looked to an iTunes account, but was collected and a replacement sent as soon as the faulty phone had been returned. This took an extra couple of days but was dealt with quickly. I am now awaiting the replacement.”

Helpful Report

(Apple IPhone 6 Plus 64GB Silver Refurbished) - Posted 10 years ago

Mobiles.co.uk is rated 4.7 based on 37,799 reviews