My Food Bag Reviews

Name: My Food Bag
Address: 56, Parnell Road,,, Auckland
Rating: 4.64

4.6 Rating 4,725 Reviews

96 %

of reviewers recommend My Food Bag

4.6

Based on 4,725 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,
Auckland
1052

My Food Bag 5 star review on 7th May 2025

Anna

My Food Bag 5 star review on 6th April 2025

Leandre

My Food Bag 5 star review on 12th February 2025

Emma

163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“We are really enjoying Fresh Start food bag! The meals are easy to replicate and it is great being able to use the recipes again.”

Helpful Report

(Fresh Start Choice (5 Nights For 2)) - Posted 3 years ago

“Plenty of fresh vegetables and loving the variety of meals.”

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(My Choice (3 Nights For 2)) - Posted 3 years ago

“Fresh quality produce, nice quality meat & great flavours. Encourages us to cook more than order in & I’m cooking dishes I wouldn’t normally”

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(My Choice (3 Nights For 2)) - Posted 3 years ago

“Love My Food Bag. I love that in a busy life I have someone else do the planning, groundwork and shopping for me. I can then hit the challenge of making a great meal knowing I haven’t forgotten anything. In addition I’m learning. There are so many incidental bits of learning about preparation, taste combinations and new ingredients that make it exciting and rewarding. Honest cheating!!!😀”

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(My Choice (4 Nights For 4)) - Posted 3 years ago

“The recipes are great, it's more expensive than other boxes but better quality recipes and veg. Over covid there is always items missing which is disappointing.”

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(My Plant Based Bag (4 Nights For 4)) - Posted 3 years ago

Hi Penny! Thanks for your review. We're so sorry to hear about the issues you've experienced during covid. Unfortunately, we were hit quite hard with labour shortages but things are beginning to return back to normal for us now. Our operations team have also made major improvements to our packing processes. Hopefully we can do better for future deliveries :) - My Food Bag Team

Posted 3 years ago

“Loving our Fresh Start meals, great choices, easy to follow recipes, the quality of the produce is outstanding, and more importantly healthy. There is more than enough food, the servings are generous and it certainly does not taste like diet food, but we are both losing weight.”

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(Fresh Start Choice (5 Nights For 2)) - Posted 3 years ago

“We have been very happy in general. For us service would be improved if a) On holiday weekends our normal Monday delivery was made on Tuesday not the prior Saturday as we are nearly always away on long week ends so Saturday is useless for us b) related to the above our very first delivery was on the Saturday of a long weekend and the vegetables were somewhat tired - looked like prior week left overs. No issue since then c) we prefer chicken thighs to breasts( last 2 deliveries have been thighs ) Thanks Peter Forrest”

Helpful Report

(My Gourmet (4 Nights For 2)) - Posted 3 years ago

Kia ora Peter, Thanks for your review! We appreciate your feedback and we'll be sure to pass it on. If you ever have any issues with your future deliveries don't hesitate to get in contact with us. - The My Food Bag Foodies

Posted 3 years ago

“Really impressed with the food i got from you, great for dieting and good taste have recommended your services to other people, have learnt alot about cooking other types of food. In my case practice is the main think”

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(My Gourmet (4 Nights For 2)) - Posted 3 years ago

Kia ora Peter, thank you for your review. Great to hear about all the learning you've done from your deliveries, how exciting! - The My Food Bag Foodies

Posted 3 years ago

“We are enjoying My Food Bag, takes the hassle and planning out of cooking and the meals are always tasty with lots of variety. We alternate between Fresh Start and My Choice”

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(My Choice (5 Nights For 4)) - Posted 3 years ago

Hi Helen, thank you for your review. Yay! We are so happy you are loving your tasty deliveries - The My Food Bag Foodies

Posted 3 years ago

“Since our subscription to My Food Bag, dinners are a breeze. Recipes are easy to follow and taste awesome. Totally recommend to anyone thinking of trying them out.”

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(My Choice (4 Nights For 2)) - Posted 3 years ago

Hi Maureen, thank you for your review! So nice to hear your meals have been a breeze to follow and make! - The My Food Bag Foodies

Posted 3 years ago

“Main reason I love My Food Bag is that I do not have to think about what we are having for dinner, My Food Bag delivers choice, variety, and most of all flavours, Thanks Penny.”

Helpful Report

(Fresh Start Choice (5 Nights For 2)) - Posted 3 years ago

Hi Penny, we appreciate your lovely review! So happy you're enjoying the variety and convenience of your deliveries. - The My Food Bag Foodies

Posted 3 years ago

“Love the fact that fresh produce and good quality meat turns up at the door. Love not having to think about meal planning”

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(My Choice (4 Nights For 4)) - Posted 3 years ago

Kia ora Tania, thanks for your review! We are glad you're loving the convenience of My Food Bag! - The My Food Bag Foodies

Posted 3 years ago

“* The quality of the meat (especially) is outstanding. * We have been introduced to some wonderful spices / flavours which we would never otherwise have experienced. * Quantity of serving size is sometimes a little too much for us ….but nothing is wasted. The leftovers have been turned into some really delicious soups for lunches. * We are also shareholders and my husband’s comment is one of regret that the share price performance does not match the quality of the food.”

Helpful Report

(My Gourmet (4 Nights For 2)) - Posted 3 years ago

Hi Mavis, we are so happy to hear you are loving your My Food Bag and that it has allowed for new, positive food experiences in the kitchen. We will pass on your wonderful feedback through to our team. Thank you for your wonderful review. -The My Food Bag Foodies

Posted 3 years ago

“Bargain box 📦 has change our whanau life for the better we enjoy it and look forward to it weekly, other than missing a few recipes or having some of the veggies and eggs broken in delivery box it's been ideal and even better when they have rewards for getting so many boxes.”

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(Bargain Box (5 Nights For 6)) - Posted 3 years ago

Kia ora Pania, We are so happy to hear that Bargain Box has been a game changer for you and your family. Always get in touch with us if you have any issues with things such as broken eggs and we will credit you for what was damaged. You can always keep an eye out via email, as that will be the first place any promotions for our customers are advertised. -The My Food Bag Foodies

Posted 3 years ago

“We absolutely love receiving our food bag each week. The produce is always fresh, it’s healthy food and we are not wasting anything like we were in the past when organising our own dinners. We look forward to a variety of meals and think they are very delicious. Thank you for making it so easy and enjoyable!”

Helpful Report

(My Choice (5 Nights For 2)) - Posted 3 years ago

Hi Jayne, we appreciate your lovely review! We are glad to hear that you love our fresh produce and that it has been a sustainable option for you. Many Thanks! - The My Food Bag Foodies

Posted 3 years ago

“The food has been generally really good, it's a nice change from our usual evening meals. We have really enjoyed the range of healthy meals and fresh ingredients. Unfortunately, we have has missing ingredients in almost half the boxes we have received. Some of the missing ingredients have been key for the recipe (e.g. pastry for sausage rolls) meaning we can't make the meal as we live out of town and usually notice when preparing ingredients to make the meal. When submitting a complaint about this, the compensation was around the price of single ingredient, as opposed to the entire meal. It has happened in at least half our boxes so this has been really disappointing. Besides the missing ingredients, we have enjoyed the fresh ingredients, as well as the variety of recipes, plus the delivery system have been handy for busy lives.”

Helpful Report

(My Choice (3 Nights For 4)) - Posted 3 years ago

Kia ora Tino, thanks for sending through your feedback. We are glad to hear you have loved the fresh ingredients with My Food Bag. At this stage, all of the packing at our depot is done manually. If there is ever an ingredient missing we credit the dollar cost of the item, plus extra for the inconvenience, so it is disappointing to hear that these credits have not met your expectations. We will pass this feedback forward to our team. If you have any further questions, please contact our Customer Love team directly via email, social or phone. -The My Food Bag Foodies

Posted 3 years ago

“My family and I have the fresh start healthy meals four times a week. The meals are always delicious and the produce is always great quality”

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(Fresh Start Choice (4 Nights For 4)) - Posted 3 years ago

Kia ora Amanda, wonderful to hear that you love our Fresh Start bags as much as we do! Thank you for your wonderful feedback! -The My Food Bag Foodies

Posted 3 years ago

“My husband and I (just one older couple) are loving our My Food Bag meals. We are enjoying so much more variety and innovative presentation than we are able to think up each week by ourselves. And the meals are always healthy with a good range of fresh veges and interesting condiments. Delicious 😋”

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(My Choice (3 Nights For 2)) - Posted 3 years ago

Hi Christine, thanks for your lovely review! Amazing to hear you are having fun and loving the variety of My Food Bag. - The My Food Bag Foodies

Posted 3 years ago

“We have had weekly deliveries of 4 meals per week since February - its been a great way to try out the vegan options - simple, flavorsome, filling and plenty left over for lunch! The best bit is that our children (15 and 12) have enjoyed being in the kitchen helping us out.”

Helpful Report

(My Plant Based Bag (4 Nights For 4)) - Posted 3 years ago

Hi Martin, thank you for your lovely review! It's great to hear how much you and your family are enjoying your deliveries. - The My Food Bag Foodies

Posted 3 years ago

“We love how everything is measured just right so there is no waste. The clear easy recipes mean my teens feel empowered to cook and are so proud of their efforts! And of course everything is delicious :)”

Helpful Report

(My Choice (5 Nights For 2)) - Posted 3 years ago

Kia ora Cath, thanks for your review! Awesome to hear your teens are getting involved with cooking your delicious meals and you are enjoying your deliveries. -The My Food Bag Foodies

Posted 3 years ago

My Food Bag is rated 4.6 based on 4,725 reviews