My Food Bag Reviews

Name: My Food Bag
Address: 56, Parnell Road,,, 56, Parnell Road,,, Auckland
Rating: 4.64

4.6 Rating 4,880 Reviews

96 %

of reviewers recommend My Food Bag

4.6

Based on 4,880 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,,
56, Parnell Road,,
Auckland
1052

My Food Bag 5 star review on 10th September 2025

Ken

My Food Bag 5 star review on 7th May 2025

Anna

My Food Bag 5 star review on 6th April 2025

Leandre

165

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Love my food bag! It’s taught my boy friend to cook. Yum healthy food. Would love if the packaging avoided lots of plastic though”

Helpful Report

(My Classic (3 Nights For 2)) - Posted 6 years ago

“It’s convenient and easy; kids like it more than the Food Bag family option. However, lately the quality of the products has declined”

Helpful Report

(Regular (5 Nights For 4)) - Posted 6 years ago

“Our whanau love having the ease of having different types of dinners all organised with ingredients all ready to go so no last minute pull ins to the supermarket after a busy day of work and after school activities . We do feel that the size of the meals particularly the proteins have decreased in the last two years with an increase in price too !”

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(Regular (3 Nights For 4)) - Posted 6 years ago

“We have enjoyed the fresh start since we started. But just recently probably changing from the winter vegetables to the summer salads - we have found them not to be as filling ! & not as tasty. (do not look as appetising either) we eat with our eyes. The free box of fruit was past its sell by date apart from the bananas & pears. Overall we have enjoyed the winter deliveries more. The salmon portion size was not quite big enough for two people.”

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(Fresh Start (5 Nights For 2)) - Posted 6 years ago

“I love not having to think about what I will be cooking each night. Most of the recipes are delicious, and introduce new flavour combinations compared to what I would normally cook myself. However my kids don’t like most of the offerings in the ‘veggie bag’ and the ‘family bag’ has too much meat. Ideally you’ld have an offering called ‘family veggie bag’.”

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(My Family (5 Nights For 4)) - Posted 6 years ago

“It's 50/50 with taste. We are not fussy, but some meals are delicious and some had to be thrown away. For example the lamb pie and indian lamb skewers were delicious, the sweet and sour fish and Italian chicken couldn't be eaten. The cherry tomatoes were like leather and had to be spat out. We are swapping back to the classic box unfortunately.”

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(Regular (5 Nights For 4)) - Posted 6 years ago

“Our family have been enjoying my food bag. Meals are easy, quick and have lots of vegetables.”

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(Heat 2 Cook 2 (4 Nights For 4)) - Posted 6 years ago

“Love the veg meals but would love an express veg option - 20 min veg box? Also, packaging is a big concern? Any thoughts on how you can improve this?”

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(My Veggie (4 Nights For 2)) - Posted 6 years ago

“Meals are generally good but the amount of packaging, which MFB refuse to take responsibility for, is disgusting”

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(My Veggie (3 Nights For 4)) - Posted 6 years ago

“Over time the recipes are repetitive. Eg. steak and roast potato/kumara. There is always a couple of 'meh' meal each week, while there used to be just the odd one that wasn't so good. I find I keep 1/5 recipes to cook again, and throw the rest away. Finding more mistakes in recipes/giving wrong spices etc.”

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(My Family (5 Nights For 4)) - Posted 6 years ago

“It is really healthy food that you are supplied with and really nice recipes; however it is rather expensive and to buy it as well as all your other groceries for the week can be a bit much.”

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(My Family (5 Nights For 4)) - Posted 6 years ago

“Hey guys - no kemongrass paste in today’s ready in 20 box 😫😤”

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(Ready In 20 (3 Nights For 2)) - Posted 6 years ago

“We enjoy having different meals each week, but recently I've found some meals have been too spicy for my family to enjoy and we have thrown out ingredients we didn't use. Some recipes include new and different vegetables that my family don't even want to try, such as fennel bulb. I feel a bit like the recipes are not aimed at family's, I have 2 teenage children. Also the meat isn't as good a quality as I would normally buy, I regularly have to trim the fat/gristle off. Ready in 20; 3 nights for 4 people.”

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(Ready In 20 (3 Nights For 4)) - Posted 6 years ago

“Enjoyable and convenient . But some things not too good... we had a black butterfly in our last lettuce delivery.Being from the lower south island we enjoy cold water fish with more flavour...salmon is beautiful at any time.Overall your service is very good.Thanks.”

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(My Classic (4 Nights For 2)) - Posted 6 years ago

“My husband and I have been getting the light meals for a couple of months. A lot of the recipes are very repetitive. Spinach, carrot,red onion,courgettes ,feta cheese are almost part of every meal along with bulghar wheat and brown rice. More variety is needed The recipes are very easy to follow and quick to make.”

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(Fresh Start (5 Nights For 2)) - Posted 6 years ago

“I am loving My food bag but we have found sometimes that we haven’t been provided with some of the vegetables or the fish has been quite plain. Other all we are happy though because we still get it! He best thing I’ve ever eaten in my life was food bags mexican jackfruit enchiladas 😍 could eat them every day!”

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(My Veggie (3 Nights For 4)) - Posted 6 years ago

“We have enjoyed the range of MFB meals for many months now. Over the last two months however we haven't had the freshest ingredients: 2 lots of the fish have been really strong-smelling when we opened the packet (ie definitely not fresh) and we have had sprouting potatoes twice, mouldy onions three times, a mouldy apple, and twice had tomatoes that went mouldy in the pantry before we were going to use them. Aside from that we have appreciated the gluten-free options, and the range of food options.”

Helpful Report

(My Gluten Free (5 Nights For 4)) - Posted 6 years ago

Hi Clare, Thank you for taking the time to share with us your feedback and experience - we really love hearing how we can improve from our Foodies. I'm sorry to hear that the fresh produce hasn't been up to our usual high standards! Please do get in touch with our Customer Love Team if you ever have produce you're unhappy with so we can review the product and go back to our suppliers right away to remedy the issue. We're really saddened to hear that this has been the case for you and want to make sure you're getting top-quality produce - it's important to us so we're disappointed to hear your feedback. Thanks again for sharing these comments with us - we really appreciate you taking the time to do so so we can continue to improve and learn from our Foodies. Cheers, Casey Cocoa

Posted 6 years ago

“Needs to have a bigger range of variety of meals as every week the meals are quite similar. Would be good if you could select what menus you want each week as some we really enjoy then others are not to our liking.”

Helpful Report

(Heat 2 Cook 2 (4 Nights For 2)) - Posted 6 years ago

Hi Vicki, Thank you for taking the time to share with us your feedback and experience - we really love hearing how we can improve from our Foodies! I'm sorry to hear that the meal variety isn't meeting your expectations - it'd be great for you to communicate with our Development Kitchen staff by rating your recipes/giving recipe feedback from your account section so our team can ensure they're hearing your thoughts per recipe (this feedback really does influence future recipes they create). We love your meal-picking suggestion - thank you! We'd love to be able to offer Foodies greater variety in meals in future. At the moment, to reduce waste and avoid more packaging we share ingredients across recipes. We'd love to work towards greater flexibility and also maintain minimal waste/sustainability so we will absolutely keep working hard to be able to offer this to you in the short term! Thanks again for sharing these comments with us! We really appreciate you taking the time to write your thoughts, so we can continue to improve and learn from our Foodies. Cheers, Casey Cocoa

Posted 6 years ago

“Generally good, like the convenience. However find the meals quite similar. Ie varying spice on meat, a carb of some type ie roast veges or grain then basic vege, lots of spinach. My last order the two carrots were old and the spinach also. Very poor, considering most of the fresh veges have been good.”

Helpful Report

(My Classic (4 Nights For 2)) - Posted 6 years ago

Hi Janine, Thank you for taking the time to share with us your feedback and experience - we really love hearing how we can improve from our Foodies! I'm sorry to hear that the meal variety isn't meeting your expectations - it'd be great for you to communicate with our Development Kitchen staff by rating your recipes/giving recipe feedback from your account section so our team can ensure they're hearing your thoughts per recipe (this feedback really does influence future recipes they create). I'm also really sorry to hear your carrots and spinach wasn't in good form in your last delivery, please get in touch with our Customer Love Team if you ever have produce you're unhappy with so we can review the product and go back to our suppliers right away! It's important to us we give you the best products and service, so we're disappointed to hear that the general variety and your last delivery's carrots and spinach didn't meet our high standards. Thanks again for sharing these comments with us - we really appreciate you taking the time to do so, so we can continue to improve and learn from our Foodies. Cheers, Casey Cocoa

Posted 6 years ago

“The convenience and variety are really good , despite the pricey factor you can’t beat it. I just get disappointed with the meat which is usually not the best cuts and therefore pretty hard to cook well.”

Helpful Report

(My Veggie (4 Nights For 2)) - Posted 6 years ago

Hi Sarah, Thank you for taking the time to share with us your feedback and experience - we really love hearing how we can improve from our Foodies! I'm sorry to hear the meat isn't meeting your expectations - please get in touch with our Customer Love Team if you ever have produce you're unhappy with so we can review the product and go back to our suppliers right away. It's important to us we give you the best products and service, so we're disappointed to hear that the meat isn't meeting our high standards to you. Thanks again for sharing this with us - we really appreciate you taking the time to do so.

Posted 6 years ago

My Food Bag is rated 4.6 based on 4,880 reviews