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My Food Bag Reviews

4.7 Rating 4,268 Reviews

96 %

of reviewers recommend My Food Bag

Company Reviews

Product Reviews

4.7

Based on 4,268 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,
Auckland
1052

My Food Bag 5 star review on 27th March 2024

My Food Bag 5 star review on 11th March 2024

My Food Bag 5 star review on 11th March 2024

My Food Bag 5 star review on 10th January 2024

My Food Bag 5 star review on 10th January 2024

My Food Bag 5 star review on 10th January 2024

My Food Bag 5 star review on 3rd January 2024

145

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the food but prefer Hello Fresh the way each meal is in 1 bag which also doubles up as a rubbish bag. Don’t like the fact you can’t choose your meals and doesn’t have less than 5 nights as an option!! Will probably revert back to Helli Fresh”

(Fresh Start (5 Nights For 2)) - Posted 4 years ago

“I would give it a 5 star for flavour and produce but with so many orders of ours being wrong it’s hard to look past that part of the service . One week receiving one chicken breast for a family of 4 , another week only received 2 our 5 meal sauces which creates the flavour and the last order receiving completely green hard as rock tomatoes and missing another main sauce ingredient. If these incidents didn’t happen then I would rate higher but since we are paying for a service and the convenience of not having to go to the supermarket I have to rate lower as it has been a frustrating process .”

(My Classic (5 Nights For 4)) - Posted 4 years ago

“We enjoy the food but some feedback would be to really think about the food that is both covered and touching plastic and also the use of single use plastic in all the packaging aspects of your product. There are many new plant based (and none plastic) options out there now for packaging. I appreciate that these options might be more expensive than your standard plastic option but I have heard this from a number of people now and it would be the main reason for me to stop ordering. Thanks for listening and look forward to seeing more progress in this space in the future.”

(Fresh Start (5 Nights For 4)) - Posted 4 years ago

“It is convenient but the recipes are not always appealing - probably harder as we are recently vegetarian and the kids still have a few veges they don’t like. I like that you can skip weeks so easily, that way I just get it when I like the look of the recipes, about one week a month.”

(My Classic Christmas Large – Ham) - Posted 4 years ago

“Last free bargain box when you brought 8 in a row never showed up, not happy, not buying Christmas box as is too expensive.”

(Mini (5 Nights For 2) No Fish) - Posted 4 years ago

“Love my food bag! It’s taught my boy friend to cook. Yum healthy food. Would love if the packaging avoided lots of plastic though”

(My Classic (3 Nights For 2)) - Posted 4 years ago

“It’s convenient and easy; kids like it more than the Food Bag family option. However, lately the quality of the products has declined”

(Regular (5 Nights For 4)) - Posted 4 years ago

“Our whanau love having the ease of having different types of dinners all organised with ingredients all ready to go so no last minute pull ins to the supermarket after a busy day of work and after school activities . We do feel that the size of the meals particularly the proteins have decreased in the last two years with an increase in price too !”

(Regular (3 Nights For 4)) - Posted 4 years ago

“We have enjoyed the fresh start since we started. But just recently probably changing from the winter vegetables to the summer salads - we have found them not to be as filling ! & not as tasty. (do not look as appetising either) we eat with our eyes. The free box of fruit was past its sell by date apart from the bananas & pears. Overall we have enjoyed the winter deliveries more. The salmon portion size was not quite big enough for two people.”

(Fresh Start (5 Nights For 2)) - Posted 4 years ago

“I love not having to think about what I will be cooking each night. Most of the recipes are delicious, and introduce new flavour combinations compared to what I would normally cook myself. However my kids don’t like most of the offerings in the ‘veggie bag’ and the ‘family bag’ has too much meat. Ideally you’ld have an offering called ‘family veggie bag’.”

(My Family (5 Nights For 4)) - Posted 4 years ago

“It's 50/50 with taste. We are not fussy, but some meals are delicious and some had to be thrown away. For example the lamb pie and indian lamb skewers were delicious, the sweet and sour fish and Italian chicken couldn't be eaten. The cherry tomatoes were like leather and had to be spat out. We are swapping back to the classic box unfortunately.”

(Regular (5 Nights For 4)) - Posted 4 years ago

“Our family have been enjoying my food bag. Meals are easy, quick and have lots of vegetables.”

(Heat 2 Cook 2 (4 Nights For 4)) - Posted 4 years ago

“Love the veg meals but would love an express veg option - 20 min veg box? Also, packaging is a big concern? Any thoughts on how you can improve this?”

(My Veggie (4 Nights For 2)) - Posted 4 years ago

“Meals are generally good but the amount of packaging, which MFB refuse to take responsibility for, is disgusting”

(My Veggie (3 Nights For 4)) - Posted 4 years ago

“Over time the recipes are repetitive. Eg. steak and roast potato/kumara. There is always a couple of 'meh' meal each week, while there used to be just the odd one that wasn't so good. I find I keep 1/5 recipes to cook again, and throw the rest away. Finding more mistakes in recipes/giving wrong spices etc.”

(My Family (5 Nights For 4)) - Posted 4 years ago

“It is really healthy food that you are supplied with and really nice recipes; however it is rather expensive and to buy it as well as all your other groceries for the week can be a bit much.”

(My Family (5 Nights For 4)) - Posted 4 years ago

“Hey guys - no kemongrass paste in today’s ready in 20 box 😫😤”

(Ready In 20 (3 Nights For 2)) - Posted 5 years ago

“We enjoy having different meals each week, but recently I've found some meals have been too spicy for my family to enjoy and we have thrown out ingredients we didn't use. Some recipes include new and different vegetables that my family don't even want to try, such as fennel bulb. I feel a bit like the recipes are not aimed at family's, I have 2 teenage children. Also the meat isn't as good a quality as I would normally buy, I regularly have to trim the fat/gristle off. Ready in 20; 3 nights for 4 people.”

(Ready In 20 (3 Nights For 4)) - Posted 5 years ago

“Enjoyable and convenient . But some things not too good... we had a black butterfly in our last lettuce delivery.Being from the lower south island we enjoy cold water fish with more flavour...salmon is beautiful at any time.Overall your service is very good.Thanks.”

(My Classic (4 Nights For 2)) - Posted 5 years ago

“My husband and I have been getting the light meals for a couple of months. A lot of the recipes are very repetitive. Spinach, carrot,red onion,courgettes ,feta cheese are almost part of every meal along with bulghar wheat and brown rice. More variety is needed The recipes are very easy to follow and quick to make.”

(Fresh Start (5 Nights For 2)) - Posted 5 years ago

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My Food Bag is rated 4.7 based on 4,268 reviews