National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 14,218 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 14,218 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

rafal@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 10th August 2025

1163

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was not informed that the delivery guys just leave mattresses on the street. I live on a third floor and they refused to carry it up. I was waiting for them all day, I lost a day of work FOR NOTHING!”

Helpful Report

Posted 4 years ago

Hi Luis, we are sorry that you were not informed about our delivery procedures. Due to COVID-19 we are currently only offering contactless delivery to the front door. This policy in in place to keep our staff and customers as safe as possible during these times. We thank you for your understanding.

Posted 4 years ago

“Ordered a mattress from National Mattress online because of the good reviews, best stock and fast shipping as advertised, just to receive a call the next day saying that the matress is not in stock and would take 2-3 weeks for restock. The website failed to post an -OUT OF STOCK- notice on the item when it was ordered. So much for "fast". If you want to wait weeks for a new matress, order from this place. Or go check out one of their competitors.....”

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Posted 5 years ago

“So disappointed! I bought a mattress from here around a month ago when it came in it was not the dimensions as stated online. The mattress didn't fit my bedframe and was extremely terrible quality the fumes coming from the mattress also made me physically ill. I tried contacting them about this issue 3 times and every time there was absolutely no help. They rave about there 90 day guarante but in no way honor it. Absolutely horrible service and quality will never shop here again and will be filling a complaint with the better business bureau!”

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Posted 5 years ago

“Do not be fooled by their "reviews". They are fake and self generated [come on...almost 100% 5 star rating?1?!]. I have dealt with them in the past and they are very unprofessional and, for lack of better words, real douchebags. How can anyone trust a company that puts out fake positive reviews?”

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Posted 5 years ago

National Mattress Canada is rated 4.8 based on 14,218 reviews