Oh Polly Reviews

3.7 Rating 894 Reviews
67 %
of reviewers recommend Oh Polly
3.7
Based on 894 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 50%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
2.5 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Oh Polly Reviews
Visit Website

Email:

hello@ohpolly.com

Location:

Unit 3, Power Station, Thermal Road, Bromborough, CH62 4YD
Bromborough
CH62 4YD

Write Your review

Tell us how Oh Polly made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Oh Polly 1 star review on 23rd August 2022
Anonymous
Oh Polly 1 star review on 23rd August 2022
Anonymous
Oh Polly 2 star review on 24th July 2022
Anonymous
Oh Polly 2 star review on 24th July 2022
Anonymous
Oh Polly 1 star review on 5th April 2022
Anonymous
Oh Polly 1 star review on 29th March 2022
Jovita
Oh Polly 1 star review on 7th April 2021
Anonymous
10
Anonymous
Anonymous  // 01/01/2019
Lizzie was helpful, got straight to the point with no problems at all. Thanks girl!
Helpful Report
Posted 1 year ago
Lizzie was really helpful and nice , thank you ! Xx
Helpful Report
Posted 1 year ago
I had a problem and messaged Oh Polly on Instagram and I had such a speedy response, but also a personalised response, not just an automated one. I was helped by the lovely Gina who provided me with more information before I even requested it and really just helped all my needs before they arose. Really happy with the service.
Helpful Report
Posted 1 year ago
great customer service, very fast with responses. Lizzie was great!!
Helpful Report
Posted 1 year ago
Lizzie was so helpful and helped me through the whole process! She gave the best customer service!
Helpful Report
Posted 1 year ago
lizzy and alexandra were incredibly helpful! such fast replies too x
Helpful Report
Posted 1 year ago
Gave me a full refund!! Alexandra and Annie and Emily were so helpful
Helpful Report
Posted 1 year ago
Emily.m responded to my question really quickly.
Helpful Report
Posted 1 year ago
Emily.M replied to my message so quickly it would be lovely if what I suggested could be a thing as I would love the full set, thank you, xx
Helpful Report
Posted 1 year ago
Leigh was super helpful! Highly recommend :)
Helpful Report
Posted 1 year ago
Amazing customer service yasmin was so polite and helpful
Helpful Report
Posted 1 year ago
I had an issue with my order and Gina helped me out. Her replies were so quick and she was lovely!
Helpful Report
Posted 1 year ago
Great customer service from Annie
Helpful Report
Posted 1 year ago
Annie ad lizzy helped me with a faulty product and provided excellent customer service
Helpful Report
Posted 1 year ago
Sarah was such a good help, quick replies and already sent a replacement 💖
Helpful Report
Posted 1 year ago
Lizzie was extremely helpful dealing with my social media queries x
Helpful Report
Posted 1 year ago
Lizzy changed my order to express delivery as i thought id already done, after a different oh polly member of staff said they couldnt help me
Helpful Report
Posted 1 year ago
Leigh was really helpful and managed to change the size on my order, it then also came the next day
Helpful Report
Posted 1 year ago
Very kind and helpful
Helpful Report
Posted 1 year ago
Amazing help so much
Helpful Report
Posted 1 year ago
Oh Polly is rated 3.7 based on 894 reviews