Oh Polly Reviews

3.7 Rating 894 Reviews
67 %
of reviewers recommend Oh Polly
3.7
Based on 894 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 50%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
2.5 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Oh Polly Reviews
Visit Website

Email:

hello@ohpolly.com

Location:

Unit 3, Power Station, Thermal Road, Bromborough, CH62 4YD
Bromborough
CH62 4YD

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Oh Polly 1 star review on 23rd August 2022
Anonymous
Oh Polly 1 star review on 23rd August 2022
Anonymous
Oh Polly 2 star review on 24th July 2022
Anonymous
Oh Polly 2 star review on 24th July 2022
Anonymous
Oh Polly 1 star review on 5th April 2022
Anonymous
Oh Polly 1 star review on 29th March 2022
Jovita
Oh Polly 1 star review on 7th April 2021
Anonymous
10
Anonymous
Anonymous  // 01/01/2019
They have been really nice. Thanks Lauren and George :)
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Posted 1 year ago
Lauren was fab, polite, responded fast and had it sorted in no time
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Posted 1 year ago
Fast service and quick responses from Lauren🤍
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Posted 1 year ago
Thank you Lauren! Oh Polly's customer support is on point!
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Posted 1 year ago
Lauren replied rapidly and clearly
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Posted 1 year ago
Lauren replied to my message so fast and helped me with everything!! Thank you💞
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Posted 1 year ago
Lauren was amazing! Helped me so much and was very easy and helpful
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Posted 1 year ago
Always love Oh Polly clothing and this was the first time I needed to use OhPolly help. They were so quick to answer my query about an upcoming dress 😁
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Posted 1 year ago
Lauren was very helpful today when I needed a little bit of help on the whereabouts of my parcel!:)
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Posted 1 year ago
Lauren replied so fast and sorted out my duplicate order, amazing customer service!
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Posted 1 year ago
Always had such a good experience with ohpolly and their dresses especially are amazing. Lauren and Leigh was so helpful when i had trouble with one of my orders on Black Friday and quickly helped me resolve the issue! In general the customer service is amazing, the prices are very fair for the amazing quality and delivery is always fast. Amazing company all round really it’s amazing what their looks can do for your self confidence💖💖
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Posted 1 year ago
They replied straight away and helped me with everything I needed thank you💕
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Posted 1 year ago
Lauren helped me out quickly with my question!!
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Posted 1 year ago
Great customer service Sarah was very helpful and replied quickly to help with my question !!
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Posted 1 year ago
Bethanie helped with my order/product inquires!!
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Posted 1 year ago
Bethanie helped with my order!
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Posted 1 year ago
The service was perfect, i get a answer after a short time and it was wonderful.
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Posted 1 year ago
Shania was very helpful today thank you 😊
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Posted 1 year ago
Shania was very helpful today thank you ☺️
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Posted 1 year ago
Great customer service from Shania- dealt with my problem really fast, super helpful!!
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Posted 1 year ago
Oh Polly is rated 3.7 based on 894 reviews