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Opendoor Reviews

4.4 Rating 3,455 Reviews
85 %
of reviewers recommend Opendoor
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Email:

community@opendoor.com

Location:

410 N Scottsdale Rd, Ste 1600,
410 N Scottsdale Rd, Ste 1600
Tempe
85281

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Anonymous
Anonymous  // 01/01/2019
Lots of support from Opendoor. Many people reached out to me during the process. I am totally satisfied and recommend.
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(Raleigh) - Posted 7 years ago
Absolute professional experience if you don't like showing or want to sell quickly or having trouble with payments Open door is a much better option then giving it to the cash buyers. We had this investment home going in the loss but open door helped us to break even.
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(San_antonio) - Posted 7 years ago
During a very difficult time of my life having to sell my home quickly and efficiently, Opendoor provided a fantastic experience and got the job done. I was more than pleased with every facet of the process, and with the caring and helpful professional team provided to me.
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(Raleigh) - Posted 7 years ago
We tried to sell our house a few years ago ourselves, and ended up losing a lot of money by keeping it on the market for over a year while 3 contracts fell through. This time, I didn't want to deal with the stress or worry about it and contacted Opendoor for an offer. They were very fair in their initial offer and we were under contract in a matter of days. The inspection process was very thorough and we had no problems at all in agreeing to what they asked for. At close, we signed the paperwork on 6/13, moved out on 6/14, and had the money in our account on 6/17. I told my husband that it didn't feel like we even sold it - no showings, no staging, nothing. The team at Opendoor was very quick to communicate with us to answer questions and I would recommend them 100% to anyone thinking of selling. Their process allowed us to move forward quickly and with confidence that we would close on time, not have the rug pulled out from under us at the last minute. I truly think where we ended up after the commission and repairs is better than where we would be on the open market. Opendoor is the best - thank you so much!!
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(Charlotte) - Posted 7 years ago
Brock Frederiksen, Aquistion Closing Manager, was with me every step of the way. He was very knowledgeable, patient and kind. He was quick to respond to my emails and phone calls. I felt reassured that all would go well and that I was in good hands with Brock. Selling my home with Open Door was the best decision I have made.
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(San_antonio) - Posted 7 years ago
This is my 2nd time I have used Opendoor within the last 2 years. Found to be great communicators, top notch easy software. Offers have been fair, taking in consideration what I believed through careful research to be retail value of home minus repairs needed. Closed without any hitches. Thank you !
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(Atlanta) - Posted 7 years ago
That's amazing to hear Stuart! Thanks for sharing your experience and choosing Opendoor. We wish you all the best!
Posted 7 years ago
It seems that everytime we find a property, even one that has been on the market for months with no offers, and we put one on, all of the sudden there are 5 offers that came in suddenly. It feels like you want me to up my offer and that is something that I will not do. I am also finding houses a bit more expensive then other companies.
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Posted 7 years ago
Well, I heard back quickly once I submitted the online application. That part was really easy. When I heard back, it was with the offer. I couldn't believe it was that quick. However, all of the comps in my neighborhood were from over a year previously and the offer was $50,000 less than the market value of my home. The rep asked for pictures of the current comps that were just pulled on my home by my real estate agent showing the current value (I didn't tell her I was talking with opendoor :/ After sending the real time comps, I never heard back. Finally I followed up and he quickly sent over another offer. $48,000 below market. I guess this is how they make their $$$ offer way less and hike up the price when they sell it. I give them three stars for initial engagement and -2 star for laughable offers...both times.
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Posted 7 years ago
We appreciate you taking some time to share your honest feedback. Please know that we have shared your insights with our internal teams. If you have any additional feedback you would like to share please email community@opendoor.com.
Posted 7 years ago
My sale with open door started smoothly and transitioning was great till the end, it was probably the most easiest experience selling a home.
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(Dallas) - Posted 7 years ago
I know our TH needed some work and with my husband being a disabled vet we were not up to repainting and doing what was needed. They had a great quote for us until the "inspection" - they said our main line was broke - we had it checked by HOA plumber and were told it was "dipped" so occasionally water accumulated and we had to have cleaned. They said our deck had to be taken down as it was unsafe/bad condition, and needed covers over window wells and some repair to carpeting. We had some issues about our counters which I won't go into. Anyway, we gave in and lost about $15,000 off the initial offer. Final walk thru on a Saturday their contractors were in there that Monday and in less then 2 weeks I saw it advertised on their site. No way did they repair a line that went from laundry room to outside, deck was still there, and no window wells. Hopefully they did fix pipe or whoever bought it is in for problems. Feel they are not a very truthful company and take advantage. Saw blogs do that Yelp won't put anything about them on their site and I tried and was unable to. I would not recommend them. So who ever bought 8871 Yukon St 80021 please be careful of the plumbing.
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Posted 7 years ago
Hi Laura, We understand how there may have been some confusion here. Opendoor requests credits for items we believe reduce the value of a property or items that would cause a property to not meet our home quality standards and particularly those items which we believe a future buyer may request work on. Our request of credits is not a promise to spend the money on anything specific-which is standard in the real estate industry. When sellers and buyers negotiate repair credits, the seller is never obligated to show the buyer proof that they completed them. A credit is an indication of factors we believe reduce the value of the home, and in turn, the price Opendoor should pay for. We have confirmed with our local team that all necessary work has been completed at this property. If you have additional questions please email community@opendoor.com.
Posted 7 years ago
Quick, easy to use, friendly service
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Posted 7 years ago
Opendoor helped me tremendously. I needed to move at a certain time and made that happen through this company. They offered me a fair price, let me choose the closing date, walkthrough date etc. I would highly recommend this company time and time again if you want the selling of your home to be hassle free and need to move by a certain time. The process for my situation,
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(Dallas) - Posted 7 years ago
Great, responsive, available at all times!
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Posted 7 years ago
Quick, responsive, very happy with the service and love our new home.
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Posted 7 years ago
I was very impressed with the knowledgeable and friendly professionals at Opendoor.
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Posted 7 years ago
Easy straightforward selling process. Between working 2 jobs and going to school full time I didn’t have time to sell the traditional way. I’m glad I went with Opendoor. Comparable offer and worth it for my time!
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Posted 7 years ago
It was a amazing and awesome experience working with the opendoor team especially Sam. She was always super helpful and there every time I need something. Christine Clayton, Escrow Officer/Carissa Pulido (Assistant) from OS National LLC are the nicest and fast closing department I've ever worked with. I would definitely sell my house again or recommend Opendoor. Very easy and smooth transaction.
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(Las_vegas) - Posted 7 years ago
I was very nervous about help my elderly friend sell his home. I've never sold or bought a home myself. But Carrisa was very helpful. I made at least 5 calls to her to day. She was there to answer every question or concern I had. She didn't make me feel stupid for not knowing. She two thumbs up, 5 stars! I would recommend Open Door especially if their agents are all as nice as Carrisa. Thank you!
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Posted 7 years ago
Requested an offer. Was given an offer that would require me to make any needed repairs to my home, and also pay insurance (even after I would have sold the home to OpenDoor). And, I would pay for any agent fees ... when OpenDoor eventually sold my home? All told, the offer would have made me LOSE money compared to what I originally purchased the home for. I thought the whole point of companies like OpenDoor was to take away the hassles of selling a home? Based on the offer I was given, I would still do all the work and pay for everything - just like working with a normal realtor. I'm honestly not sure what "value" OpenDoor brings to the process, because all of the burden and cost still seem to be shifted to me.
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Posted 7 years ago
Hi there, Repair costs vary based on your home’s condition. The advantage of selling to Opendoor is we arrange a free home condition assessment. If there are repairs needed, you can choose to skip the work and have us handle the repairs after you move out. We’ll ask for a credit to cover the costs, and we can pass wholesale savings from our vendors on to you. Alternatively, you can choose to do the repairs yourself and send us photos and documentation after they’re complete. In a traditional sale, you’ll pay up to 6% in real estate agent fees. With Opendoor, you’ll pay a service charge. On average, our service charge is 6-7%, but it could be lower or higher (It’s never higher than 13%). Our service charge varies based on how long we expect it will take to sell your home. We assume all the risk of the home’s resale and holding costs so you can have the certainty of a competitive offer and move on your own timeline. You can also learn more about what it costs to sell to Opendoor on our website: https://www.opendoor.com/w/faq/what-does-it-cost-to-sell-to-opendoor If you have any additional questions feel free to shoot us an email at community@opendoor.com.
Posted 7 years ago
Everyone that I have worked with at Opendoor has been very helpful and made the home buying and selling process super easy! I will definitely recommend Opendoor to everyone I know.
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Posted 7 years ago
Opendoor is rated 4.4 based on 3,455 reviews