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Opendoor Reviews

4.4 Rating 3,448 Reviews
85 %
of reviewers recommend Opendoor
Read Opendoor Reviews

About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Email:

community@opendoor.com

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Anonymous
Anonymous  // 01/01/2019
Working with Opendoor was a pleasure from start to finish. I would definitely recommend them to friends and family. Thank you Opendoor for your professional help.
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(Atlanta) - Posted 7 years ago
I heard about it and I was curious about the offer I might be getting. I answered all the questions and provided my personal information as requested. I received an email stating they were not buying my type of a house. Really ??? Waste of time and the website should have stated what kind of houses they were interested in.
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Posted 7 years ago
We’re sorry to hear that you’ve had a less than satisfactory experience with us. We'd like to learn more. Please email community@opendoor.com with more information about your experience and the property address. Thank you!
Posted 6 years ago
From the day we received our introductory letter from OpenDoor our experience has been first-tate, expedient, and professional. Our OpenDoor contact, Lisa McGill, worked with us through every step of the process along with Joan Sloyer of the local Midtown Property Law. This allowed for the entire house selling process to occur in a little less than one month. Doing business with OpenDoor was an absolute pleasure. Josie and Kenneth Cutler
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(Raleigh) - Posted 7 years ago
Thanks for choosing Opendoor! Wishing you all the best!
Posted 7 years ago
The whole experience of selling my house to Open Door was very easy and super friendly. Their offer was based on market price and not having to deal with showings, made the process really convenient. The different persons we had to speak with throughout the process were all courteous and professional.
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(Houston) - Posted 7 years ago
I recently purchased a home for my parents using Open Door. The fact that I was able to gain access to the house easily and FaceTime them to “show” them around from their out of state location was so helpful to them in making a decision. From the first look through closing, the process was smooth and timely. This was the easiest home purchase I’ve ever been a part of!
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Posted 7 years ago
We're so glad the Opendoor buying experience worked for your family! We truly appreciate you sharing your experience and wish you all the best in this next chapter.
Posted 7 years ago
Although it was a fairly easy process to sell my home to and buy one from OD there was some confusing parts. I will say that they will negotiate but you have to be on your P's and Q's throughout the process. I had to keep track of everything myself because I didn't always feel like they had my best interest at heart. Have to review the closing numbers carefully to make sure you're getting what was promised. I had to have them correct a few of the numbers or fight for what was promised. I had to continually remind them I was doing the trade in program. There were a lot of different contacts so that was confusing knowing who to ask about what. Overall I do recommend OD but they just need to button up some things with their process.
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Posted 7 years ago
We truly appreciate you taking some time to share your honest feedback. Please know that your insights will be shared with our internal teams. If you have any additional feedback you would like to share please email community@opendoor.com. We thank you for choosing Opendoor for such an important transaction.
Posted 7 years ago
It shouldn't be this easy to sell your home .... but it is with Opendoor! Sold & closed my home in ONLY 2 weeks!
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(Raleigh) - Posted 7 years ago
The best way to buy your new home! We were able to tour homes on our own without any pressure. When we found the perfect home for us, the process was easy! In minutes we were contacted by a member of your team and by that evening, we had our offer in. The. Next afternoon the sellers accepted and we were on our way to buying our 1st home. I have been telling all of my family and friends that their dreams of owning a home is easy with Opendoor!
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Posted 7 years ago
Buying through OpenDoor was an enjoyable experience. We had a tremendous agent, Lyssa Dorsey, who was on top of all the details from the begin to the end. I have no complaints on the buying side of the OD process.
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Posted 7 years ago
Very convenient and didn’t lose any money
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Posted 7 years ago
Great to work with. Very responsive and eagerly addressed any concern that I had throughout the process.
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Posted 7 years ago
My husband I purchased a new home from Opendoor as well as we ended up selling them our current home. The process was very easy and convenient. They are very quick to respond to any questions. Someone on the team is always there to answer on any day so you are never waiting the entire weekend for responses. I would highly recommend Opendoor if you are looking for fair, convenient and quick. Would definitely use them in the future!
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Posted 7 years ago
Opendoor’s approach to home buying was quite intriguing to me as it allowed me to view the home at my earliest convenience. I am the kind of person that prefers to handle as much of the business possible and find ways to eliminate as much out of pocket costs as possible, Opendoor was a perfect match for me. What really added the cherry on the top was how wonderful and engaging each member of the Opendoor door was in the Phoenix area. I will definitely look to them if another home purchase is in the future for me.
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Posted 7 years ago
We used Opendoor to sell our Charlotte NC home in April 2019. I must admit I was a bit skeptical because it felt like one of those "too good to be true" deals. However, the whole process was seamless, transparent, professional and painless! It was just as advertised. We received our offer in one day. It was a fair offer compared to the comps. The repairs assessment happened in another 3 days with the results being given to us the next day. We only had a HVAC repair even though the house could have used fresh paint. We choose the option of having the repairs done on our own and saved $400. Customer service was top notch. They returned our calls and emails promptly. We needed to change our closing date a couple of times and were able to do so without any hassles. We also needed to stay in the house for a few days after closing to finish our move. They charged a very reasonable $86 per day. We only needed 3 days, but we could have stayed up to 2 weeks. They kept a $2000 deposit until after their final walk through. It was returned to us quite promptly. I would highly recommend using them if you don't want the headaches of showings, open houses or the possibility of the closing falling through. It's high time that the way houses are bought and sold is improved! I would definitely use them again.
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Posted 7 years ago
Thanks for taking some time to share your experience! We're so glad you were able to benefit from the flexibility and certainty the Opendoor process provides. We appreciate you choosing us for such an important transaction.
Posted 7 years ago
From the first contact I had with Opendoor to closing, this was the smoothest, most professional process I've ever had when selling a home. I will highly recommend Opendoor to anyone without question!
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(Charlotte) - Posted 7 years ago
We put got our offer accepted on new home and contacted Opendoor to sell our current home, the offer from Opendoor was reasonable and we decided to take it. We were able to choose the closing date on our current home for two weeks after we closed on the new house, so we could take our time moving into the new house and still not have two mortgages at once. The requested repairs from opendoor were reasonable and we chose to do some ourselves and let them do the rest. No hassle of prepping for open houses or keeping the house in showing conditioning for weeks while waiting for it to sell. The entire process could not have been any easier!
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(Portland) - Posted 7 years ago
Open door is probably good for those in a hurry to sell or not wanting the hassle of going through the normal sales process with a Real Estate Agent and Company. However, it may cost you a lot of money. Open Door quoted my home at far below market value and they charge 6% plus other fees. They inspect and look for repairs that will need to be made in order reduce the price. Since I felt the price was far too low and I was not in a hurry or desperate, I contacted an agent. We eventually listed at $35K higher than the Open Door offer. The Real Estate Company I used charges a 1% listing fee and pays the buyers agent 2,5%. A total of 3.5% to sell We had full service and a team working with us. This led to a full price offer plus other incentives the day after our open house. In total we were listed for 4 days before a contract was signed. I know it can be tempting to take the easy way out, but in our case it would have cost us $35,000 in the sale plus the extra commission and fees that Open Door charges.
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Posted 7 years ago
I’m sorry to hear your experience with Opendoor was less than stellar. Your feedback matters to us. Please email community@opendoor.com with more information about your experience and the property address so our team can learn more.
Posted 6 years ago
We just sold our house on opendoor and had a great experience. Their offer was fair and much higher than offerpad. The process was simple. The inspection was very reasonable. My main concern was that they would try and nickel and dime us but that wasn’t the case. We met up with a mobile notary a few days before closing and signed all the documents and then on the day of closing I received an email and the money was wired to my bank account. Would recommend to anyone who wants a hassle free sale of their home.
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Posted 7 years ago
Hi, great to hear you've had a good experience with us! We appreciate you choosing Opendoor for such an important transaction.
Posted 6 years ago
After filling out the online questionnaire, the amount we were offered was exactly what we felt, due to comparable homes in our area, was reasonable. That changed with the inspection. They took off over $26,000 due to 'our needing a new roof', in addition to many other 'questionable' items. We knew our roof was in great condition, so we asked to have the roofer walk the roof with us to show us what he felt was wrong. He refused. We decided to put our home on the market with a realtor, had an inspection done, the roof, in addition to the other 'items' that Opendoor had said were needed, were all in perfect condition. Our home sold the first day, for the asking price, and we payed less commission using a realtor. Please, do NOT use open door. We have spoken with other people since our bad experience, and haven't heard anything positive.
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Posted 7 years ago
We apologize for the less than satisfactory experience with us. Please reach out at community@opendoor.com so we can investigate.
Posted 6 years ago
I was totally new to this method of selling a house. Having gone thru the process of selling before, I was not looking forward to it. I asked for advice from several sources and got what I thought were biased opinions. I compared Opendoor’s bid to a few other and it was about the same. Now, having gone thru the whole process, I have nothing to say other than this was the least painful sale I have ever had. Opendoor was very flexible and easy to deal with. They did everything exactly as they said they would. Would I use them again, absolutely and without reservation. Highly recommended, good job.....
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(Austin) - Posted 7 years ago
Opendoor is rated 4.4 based on 3,448 reviews