Opendoor Reviews

4.4 Rating 3,302 Reviews
86 %
of reviewers recommend Opendoor
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About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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community@opendoor.com

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Anonymous
Anonymous  // 01/01/2019
excellent personal. friendly and caring. eva miller
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(Kansas_city) - Posted 10 months ago
Thanks for spreading the word about Opendoor, Eva, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!
Posted 10 months ago
I was a little sceptical at first, but too good to be true turned out to be TRUE working with Opendoor. A seamless process. Highly recommend!!
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(Raleigh) - Posted 10 months ago
We are very happy to hear this, Michael! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 10 months ago
Using open door to sell my home was a great experience. Everyone that guided and assisted me in the process was exceptional and provided friendly helpful service I would recommend selling with them. I received a good and fair offer and all in all it was a great experience.
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Posted 11 months ago
Thank you for supporting what we do, Demario, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to community@opendoor.com. Have a wonderful day!
Posted 10 months ago
I was a bit worried initially as I was on my 3rd agent in as many weeks, but everybody was kind & on it, they didn’t miss a beat and my sale/closing was seamless. Very organized, professional & the closing attorney was stellar!
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(Raleigh) - Posted 11 months ago
Thanks for spreading the word about Opendoor, Timi, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!
Posted 10 months ago
The customer service was phenomenal. Every time I had a question, a real person from opendoor was easy to reach. Opendoor offered a fair price for our home and made the process of selling our house very easy! They set up everything in an efficient, convenient way. With all of the hassle that comes with moving, they made the process of selling our home as easy as possible. Would absolutely sell with them again.
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Posted 11 months ago
That’s amazing to hear, David! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.
Posted 10 months ago
Chloe, you ROCK!!! Thank you for being so resourceful, informative, supportive and providing excellent customer service throughout this whole process. You definitely went above and beyond. I appreciate you. God bless you 🌹 -Danny Rodriguez
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(Raleigh) - Posted 11 months ago
Danny, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!
Posted 10 months ago
Opendoor is as convenient as it goes if you don't have the time or desire to sell traditionally. This is our third time using Opendoor and though there are things that could be better overall our experiences have been what we expected.
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(Killeen_tx) - Posted 11 months ago
Thank you for supporting what we do, Mark, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to community@opendoor.com. Have a wonderful day!
Posted 10 months ago
Well, an absolute highly professional experience. The entire team from beginning to end were helpful, knowledgeable, and detailed. Rachel was quite the classy Lady yhay guided is in the beginning with grace. Later we encountered LeAnn to manage through closing. LeAnn was matter of fact and genuine in her interactions with us. We greatly appreciated the quick and easy process overall. OpenDoor representatives are the standard for buying homes without the hassle! Many many thanks, Team OpenDoor!
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(Tampa) - Posted 11 months ago
That’s amazing to hear, Meika! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.
Posted 10 months ago
This was an amazingly easy process and the follow up from Opendoor and all their partners was exceptional. I can’t say enough about how good my experience was with Opendoor.
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(Orlando) - Posted 11 months ago
We are very happy to hear this, Michael! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 10 months ago
Quick and concise process. I really appreciate the flexibility that was offered. I would definitely recommend Opendoor!
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Posted 11 months ago
Thanks for spreading the word about Opendoor, Bonnie, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!
Posted 10 months ago
It was great experience. We felt like we got fair offer. We loved how quick we got an offer and the fact that we didn’t have to do showings or open houses. Very convenient and painless way to sell your home. Someone was always available to answer your questions.
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(Greensboro_nc) - Posted 11 months ago
Edward, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!
Posted 10 months ago
Selling to Opendoor due to a cross-country move was a relatively simple process and Opendoor was very accommodative to a change in closing due to a renovation delay. Our sale/move was unfortunately complicated due to medical issues and a traditional take-your-time selling process was not an option. Opendoor was our only viable option and they were understanding of our situation which reduced mental stress. It was a blessing to have Opendoor.
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(Las_vegas) - Posted 11 months ago
We love hearing stories like yours, Alan! Thank you for supporting what we do and for spreading the word about Opendoor. We wish you all the best in this next chapter!
Posted 10 months ago
The process seemed simple and was, but...... I never got to talk to the same person more than once, nor in the same state. The repair cost (to be deducted from my proceeds) was a pat $20k. When I inquired as to what the $20k was, yet another employee fumbled around, stating it was for flooring and HVAC, never looking that all flooring has been replaced 2 years ago and the 2 A/C units were less than 5 years old. It got too frustrating fighting a large system, with no point person. I felt like a cog in a machine. Agreed that this is a large company, but very little personal approach. I declined their "final offer" just in time, and went with a conventional realtor. Glad I did.
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Posted 11 months ago
We always strive to provide a stress-free, positive experience with Opendoor, and we would like to learn more about what happened. Could you please reach out to resolution@opendoor.com with your name and property address so we can investigate? Thanks a lot!
Posted 10 months ago
Great Experience, Rachel and Brittany made our transition easy and smooth
Opendoor 5 star review on 27th May 2023
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(Nashville) - Posted 11 months ago
Thank you for supporting what we do, William, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to community@opendoor.com. Have a wonderful day!
Posted 10 months ago
We received a prompt and very fair no-obligation offer from Opendoor that worked out exceptionally well with our current situation. We accepted the offer without having to deal with any home showings or inspection/price haggling and the whole process went smoothly and stress-free as we could choose the closing date that worked best with our schedule and could even adjust it as necessary within a certain timeframe. The communication and dashboard interface was top notch and our customer experience personnel were very professional and courteous ensuring all our needs/questions were addressed. Overall the whole process went better than expected and we are very pleased with doing business with Opendoor and would recommend them to anyone that could benefit from their services. Sure, we could have maybe sold our home for a little more profit but the convenience factor played a huge role in our decision to work with Opendoor and they did not disappoint! :) Thank you to all the Opendoor team members we worked with, you made it an enjoyable experience and we appreciate all your assistance. Have a great day!
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(Asheville_nc) - Posted 11 months ago
Thank you very much for sharing your story, Nick! We strive to provide a great customer experience with Opendoor and your kind words are incredibly valuable to us. We appreciate you choosing Opendoor for such an important transaction.
Posted 10 months ago
Loved selling with Opendoor! They were fast, fair, and flexible when we wanted to sell rather than rehab a rental home. I'd have given 5 stars except that the day I closed on that sale I requested an offer on my primary home and THAT offer was not nearly as useful. It was a typical lowball offer, so I shopped it around to other buyers, I want a fast and easy sale. I really wanted to use Opendoor again, but Offerpad beat their offer on the 2nd house by a good bit, even with me being a repeat customer.
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(Atlanta) - Posted 11 months ago
Hi Bill, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at community@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!
Posted 10 months ago
Customer service was great . Questions were answered quickly. Everything went well. We had weather issues and Open Door managed to be patient and understanding with delays on moving.
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Posted 11 months ago
Dorothy, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!
Posted 10 months ago
Buyers beware, do not do business with Opendoor. They do not honor any deals made. I had a final offer from opendoor and accepted within the 7 day timeframe given. However, they had the nerve to tell me they need to are giving me another offer which is $15,000 below what I agreed to. They are not in the business of doing good faith business. They just want to jerk people around. they completely wasted my time…
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Posted 11 months ago
Thank you for bringing this to our attention, we want to look into the issue further. Could you please send us an email with your name, more information about your experience, and the property address to support@opendoor.com?
Posted 10 months ago
Overall it was a smooth process in selling with open door, a simple video walk through of our house was all it took to get an estimate and have our house sold, without any showings in under a week. This allowed us to use the proceeds for our new home immediately!
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(Los_angeles) - Posted 11 months ago
Jason, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!
Posted 10 months ago
Opendoor experience was wonderful everything went smoothly and on time.
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Posted 11 months ago
That’s amazing to hear, Audrey! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.
Posted 10 months ago
Opendoor is rated 4.4 based on 3,302 reviews