ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 3,210 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 3,210 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 17th August 2026

Hannah T

ororowear.com 5 star review on 12th July 2026

JENNIFER N

ororowear.com 5 star review on 5th July 2026

Donna C

443

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent fit for someone with my athletic build. Wasn’t sure what to expect for. An “Out of the box”, but the vest was in perfect condition.”

Helpful Report

Posted 10 months ago

“The jacket is cute, but does not provide much extra warmth. I would return it, but you must have the tag on, and the first thing I did was cut it off and try it on, lol.”

Helpful Report

Posted 10 months ago

Hi Jennifer. We’re sorry to hear the warmth didn’t meet your expectations. The heating experience can vary depending on factors such as temperature, layers worn, and individual sensitivity to heat. Please kindly understand that, as stated in our policy, items with the tags removed can’t be returned or exchanged. We appreciate your understanding and thank you for sharing your experience with us — it helps us keep improving and be clearer for future customers.

Posted 10 months ago

“Great fit very warm”

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Posted 10 months ago

“I love the IDEA of this jacket- but the back is the only thing that gets warm. I wanted something that warmed my arms and chest as well- or I would have just ordered a vest. This was supposed to be a 5 zone jacket and just ended up with one. Disappointed!”

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Posted 10 months ago

Hi Kirsten, we’re very sorry to hear the jacket didn’t warm as expected — we completely understand your disappointment. Our customer service team will reach out shortly to help troubleshoot the issue and make sure everything is working properly.

Posted 10 months ago

“Love the jacket however the battery held a full charge once and now only charges half way”

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Posted 10 months ago

“Love your products they worked really well keeping me warm during the cold weather”

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Posted 10 months ago

“Have a vest, which is great. The jacket is a nice soft shell material and feels like it might be water resistant. It will definitely block the wind. Sleeve heating is great”

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Posted 10 months ago

“LOVE wearing my Ororo vest on chilly October mornings around the house, quick walk around town and 18 holes of golf!”

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Posted 10 months ago

“Love this vest. I wear it all year long.”

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Posted 10 months ago

“This is my 3rd Ororo heated vest...colors for every outfit! As a very cold blooded older lady living in the Northwest, I wear the vests almost year round.”

Helpful Report

Posted 10 months ago

“Great products! The best customer service!”

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Posted 10 months ago

“I was a little nervous on using a new brand. All my coworkers have Milwaukee brand jackets. My new Ororo jacket works great! It has a better price point, and a smaller battery. Great for watching falls sports and working outside too! I have gotten three compliments on how it looks already!”

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Posted 10 months ago

Hi Mitch! We’re so glad to hear that your Ororo jacket has exceeded your expectations! It's wonderful to know that you’re enjoying its comfort and style while receiving compliments. Thank you for choosing Ororo; your support truly means a lot to us!

Posted 10 months ago

“I gave the open box a shot& it was great...we will be ordering a few colors soon ty”

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Posted 10 months ago

“Delivery on time ! Product in good condition!”

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Posted 11 months ago

“I don’t like my vest.: battery doesn’t work on me”

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Posted 11 months ago

Hi Patricia, we’re sorry to hear about the confusion with your vest. The vest you purchased doesn’t come with a battery, but you can get a compatible Mini 5K Battery here: https://www.ororowear.com/products/open-box-mini-5k-battery-charging-cable-40-savings. Please don’t hesitate to reach out if you have any questions.

Posted 11 months ago

“Very happy with my Ororo everything came in a timely fashion.”

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Posted 11 months ago

“Love the hoodie, wish the pockets were heated”

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Posted 11 months ago

“My order was fast. The jacket is awesome. I love it.”

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Posted 11 months ago

“My original order of two batteries came with only ONE! Customer service is taking care of it but no battery yet. It's in transit, I hope! I'll write another review after it arrives. Again, I hope!”

Helpful Report

Posted 11 months ago

Hi James! Thank you for being so patient as we work to resolve the issue with your order. We truly value your understanding and are always here to ensure everything is taken care of. If you have any questions or if there is anything that we can help with in the future, please feel free to contact us at support@ororowear.com. Thank you again for your trust and understanding.

Posted 11 months ago

“Love my new vest ~ it’s sharp looking and a bit longer than other vests I’ve ordered from Oreo. It will be perfect for chilly days in Savannah when I’m walking my pup.”

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Posted 11 months ago

ororowear.com is rated 4.2 based on 3,210 reviews