ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 2,869 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 2,869 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 22nd March 2026

393

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Since I always seem to be cold, my heated vest has been wonderful. I love the fit of the more feminine chevron style - and so do those who have seen it on me. I wanted to wear it a few times before responding as I had 2 concerns: was the back heating as well as the shoulder and pockets, and was the battery working properly? The back still feels cooler to me and that may be because it fits less snug to my body. Possibly consider making a larger heat pad for the lower back. I’m still seeing if the batteries are ok. One seems to plug in better than the other, and I want to test each for how long they last. A few more wears to check them out. Thank you for helping to keep me warm 😊”

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Posted 1 year ago

“use it all the time, work, outings, and sometimes even indoors.”

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Posted 1 year ago

“great mitten construction bad battery life one and a half 1.5hrs. on meduim setting not great for a day of skiing”

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Posted 1 year ago

Hi Jeffrey, thank you for your review. Our customer service specialist will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.

Posted 1 year ago

“Excellent service! Product worked very well.”

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Posted 1 year ago

“Vest is nice and works well”

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Posted 1 year ago

“I just got my Ororo down jacket and have worn it twice. So far I love it and it keeps me warm and I only hope is that it continues to do so without any problems.”

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Posted 1 year ago

“Ordered battery for heated vest had within a week.”

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Posted 1 year ago

“vest is a blessing in the subzero temps in chiago this winter.”

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Posted 1 year ago

“Wife uses the heated vest occasionally for work and accidentally dropped the battery and would no longer charge. Order a replacement and it was shipped quickly. My wife was pleasantly surprised.”

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Posted 1 year ago

“Kind and professional. Thank you.”

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Posted 1 year ago

“This is the best coat I have ever owned. I recommend it / show it to all my friends and relatives”

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Posted 1 year ago

“We had the best customer service experience! Thank you Ororo, you have a customer for life!”

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Posted 1 year ago

“excellent product with great packaging and instructions”

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Posted 1 year ago

“I work in a warehouse building with no heater or insulation. This jacket is amazing, even on the low setting. It keeps me warm early in the morning in my office and while I'm out and about outdoors driving a golf cart. 5 stars all the way. Would highly recommend!”

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Posted 1 year ago

“I bought these for my wife. She has Raynaud's and loves how they heat throughout each of the glove fingers! They work well and the batteries last sufficiently for outdoor activity!”

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Posted 1 year ago

“I love the the jackets/ hoodies. Light and fits just right.”

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Posted 1 year ago

“I was a little concerned it was going to be too puffy to fit under a coat, but it works perfectly both under a coat or as an extra layer over a sweatshirt. It fits well and the crop is perfect. The fabric does get caught in the zip pretty frequently, but it's not annoying enough to knock off a star. Went with a medium for the extra layering space, but I typically wear a small. (5'4" / 160lbs). The heat is just perfect, I haven't needed it above the lowest temp.”

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Posted 1 year ago

“I tried these Gloves on to clear my driveway and walk on a day where the temperature was 16 below zero, and they were useless. Maybe the temperature was too much for the gloves, but they should have supplied some warmth, as opposed to almost none. I'll give them another try on a day where it is not as cold, and give an updated Review.”

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Posted 1 year ago

Hi Gary, thank you for your review. Our customer service specialist will get in touch with you and assist you further. Please don't worry, we will try our best to help you resolve this situation.

Posted 1 year ago

“Exceptional customer service! When my heated socks malfunctioned, they were replaced quickly and hassle-free. Impressed by the quality and support, I just purchased a pair of heated gloves. Outstanding products!”

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Posted 1 year ago

“Love the vest”

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Posted 1 year ago

ororowear.com is rated 4.2 based on 2,869 reviews