ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 3,210 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 3,210 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 17th August 2026

Hannah T

ororowear.com 5 star review on 12th July 2026

JENNIFER N

ororowear.com 5 star review on 5th July 2026

Donna C

443

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a few items since last year. Very nice items. Looking for more this year.”

Helpful Report

Posted 11 months ago

“Reliable, capable product line. Alas, the plug adapter for the charging cord was not enclosed. Kindly rectify. Otherwise.....vest & shipping of same was timely and without incident. ty”

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Posted 11 months ago

“Easy to shop. Great prices and quick shipping”

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Posted 11 months ago

“I have recommended several products to friends. The products are well made and reliable. I wear the heated gloves when riding my horse. I also like the vests for riding. My husband loves the gloves, vests, and jackets for golf. He is missing the ends of 3 fingers and the gloves are the only gloves that keep his hands warm when shoveling snow and playing golf.”

Helpful Report

Posted 11 months ago

Hi Barb, thank you so much for your wonderful review! We're thrilled to hear that our heated gloves and vests are working so well for you and your husband. Your recommendations to friends mean the world to us. Thank you for being such a loyal customer!

Posted 11 months ago

“I contemplated about the size for awhile and I was glad I went with my gut. It was perfect!”

Helpful Report

Posted 11 months ago

“As always I wasn’t disappointed, I’ve purchased over 6 items over the past 3 years and the quality and performance has been great!”

Helpful Report

Posted 11 months ago

“I have been very satisfied withe Ororo products for the most part. Only issue I have is with the pockets on the fleece jacket I have. The pocket material is very thin and I wore holes in it in no time. I tried to sew and patch it but nothing worked. I have a different jacked that is fleece but unheated that I wear and the pockets are fantastic. Sturdy, warm and very nice. Believe they used a nylon material that feels great and is durable. Other than that I have no issues with the appear at this point.”

Helpful Report

Posted 11 months ago

Hi Robert, thank you for your feedback on the fleece jacket! We're glad to hear that you've been satisfied with most of our products. We appreciate your thoughts on the pocket material and will take your comments into consideration as we strive to improve our designs. Thank you for being a valued customer.

Posted 11 months ago

“Bought this as a gift for a fellow photographer who spends a great deal of time outside. He loves it. Uses it as a first layer and appreciates the 3 levels of warmth. This is probably my 5th Ororo purchase and each one outshines the last. I will continue to buy your products.”

Helpful Report

Posted 11 months ago

Hi Cara! We're delighted to hear that your friend loves the warmth of our product. It’s also wonderful to know that each purchase exceeds your expectations! We truly appreciate your loyalty and look forward to continuing to provide you with the best heated gear.

Posted 11 months ago

“Love the heat but zipper is difficult to operate. Have had to unzip and step out of it because I couldn't get it to completely unzip.”

Helpful Report

Posted 11 months ago

“My experience with Ororowear.com was pretty good overall. The leggings are comfy, fit well, and look just like the photos. Shipping took a little longer than I hoped, and one seam could’ve been stitched a bit better, but nothing major. Would definitely buy from them again.”

Helpful Report

Posted 11 months ago

Hi Evie, thank you for sharing your experience! We're thrilled to hear that you find the leggings comfy and fitting well. We appreciate your feedback regarding the shipping time and the seam quality, and we’ll certainly take that into consideration. We're glad to know you'd think of us again for future purchases!

Posted 11 months ago

“Hello, The wrong item was shipped. After notifying you, the correct item was shipped and delivered yesterday. Please have a real human call me to help me use a 10$ cupon and my "Heated Credit Points". I will use these toward purchase of the wrong item. An AI generated email will not be acceptable. Review my previous emails before calling me. Thank you for your assistance. Alan Cell:585.472.4720”

Helpful Report

Posted 11 months ago

Hi Alan. We’re very sorry for the inconvenience caused by the incorrect item being shipped and for any frustration along the way. Our customer service team has already reached out to you by email a few days ago but hasn't yet received a response. We completely understand your request to speak with a real person, and we will arrange for our colleague to give you a call to assist you. Thank you again for your understanding — we’ll make sure this is taken care of for you.

Posted 11 months ago

“This 2025 model is a lot more comfortable compare to the previous model sold on Amazon. Very toasty. Wish the battery is a little lighter, but that's just the limitation of today's technology.”

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Posted 11 months ago

“Very good Quality. Perfect fit. True to size.”

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Posted 11 months ago

“Very happy with my Ororo heated jacket and now my sleeveless one..... Not able to live without one. Thank you Joan Ireland”

Helpful Report

Posted 11 months ago

“Still waiting for a cold winter day to really test out the warmth. But the socks and jacket are comfortable.”

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Posted 11 months ago

“Love the Ororo products!! Excellant quality. We are repeat customers. Wish they made the heated jeans for ladies. I'm so envious of my husband's pants!”

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Posted 11 months ago

“Ordered the heated yellow jacket size 2xl in women’s very disappointing when I tried on for it to feel like I was wearing a medium to small and couldn’t zip up. Had to send it back.”

Helpful Report

Posted 11 months ago

Hi there, thank you for sharing your feedback, and we’re sorry to hear the fit didn’t meet your expectations. We truly appreciate you taking the time to let us know. Your feedback is valuable and will be shared with our product team as we continue working to expand our size range and ensure a better fit for more customers. Thank you again for giving ororo a try.

Posted 11 months ago

“I was disappointed that there was no gift options on your website. I also found it very discouraging that right after I made my purchase it went in sale for $50.00 less.”

Helpful Report

Posted 11 months ago

Hi Edythe, thank you for sharing your feedback with us. We’re sorry to hear about your disappointment regarding the lack of gift options — this is a helpful suggestion, and we’ll certainly share it with our team as we explore ways to improve the shopping experience. As for pricing, our website does feature promotions from time to time, which can vary depending on the event or season. We understand how that can feel frustrating, and we truly appreciate your understanding and continued support. If there’s anything else we can help with, please feel free to reach out.

Posted 11 months ago

“Stood behind their product. Took some wrangling. No repairs? Welcome to the 21st Century. Buy from them. Lessened learned.”

Helpful Report

Posted 11 months ago

“Perfect for my neck & back!! The heat in the pockets are bonus”

Helpful Report

Posted 11 months ago

ororowear.com is rated 4.2 based on 3,210 reviews