ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 3,210 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 3,210 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 17th August 2026

Hannah T

ororowear.com 5 star review on 12th July 2026

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ororowear.com 5 star review on 5th July 2026

Donna C

443

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I absolutely love my jacket it is every bit as wonderful as it describes in the wesite!”

Helpful Report

Posted 11 months ago

“I was a little hesitant about purchasing an “open box” item due to be “burned” from other company experiences. I originally thought the “careful inspection” of open box items was just a marketing grab but I was completely wrong. If I didn’t know it was open box, I would have thought it was brand new, off the manufacturing line. Everything was in perfect condition and met all my expectations. Keep to your word and awesome customer service.”

Helpful Report

Posted 11 months ago

Hi Bernie! We’re so happy to hear that your experience with our open box item exceeded your expectations! We truly appreciate your kind words about our products and customer service. Thank you for choosing ororo!

Posted 11 months ago

“haven't used it yet but the coat is top shelve even the package it was delivered in.”

Helpful Report

Posted 11 months ago

“Sizing is generous. I bought my daughter the lightweight down heated vest and she loves it! The Ororo patch on the chest lights up (did not know that when I placed the order).”

Helpful Report

Posted 11 months ago

“I love my new vest and can't wait for it to get cold enough to wear it! I tried it on as soon as I got it and it fits perfectly ( roomy enough to put a sweatshirt or sweater under it). Love the white too. This is my second vest. I have a black one that I wore working ( commercial fishing) all last winter. This one will be my " dress up" and walking vest. 🤩”

Helpful Report

Posted 11 months ago

Hi Jessica! We're absolutely delighted that you love your new vest and found the perfect fit! It's wonderful to hear it's going to be your "dress up" and walking companion. Thank you for being a repeat customer and sharing your experience with us!

Posted 11 months ago

“I needed to adjust my order before it was shipped and the staff did an excellent job in completing it. The communication via email was very efficient and helpful. Great job”

Helpful Report

Posted 11 months ago

“I wear a large size in jackets but the large vests run small so it does not fit. Since I bought it from the Outlet of Orrowear I am stuck with it.”

Helpful Report

Posted 11 months ago

Hi Sue, thank you for sharing your feedback. We’re sorry to hear the vest didn’t fit as expected. Because different styles can vary slightly in their cut and materials, we recommend referring to the size guide on each product page before purchasing to ensure the best fit. We truly appreciate your feedback and will share it with our team for future improvements.

Posted 11 months ago

“Heated vest and heated sweatshirt. Both are exceptional. Shipping time was minimal. Very satisfied!”

Helpful Report

Posted 11 months ago

“Ororo heated apparel keeps me warm!”

Helpful Report

Posted 11 months ago

“Very comfortable. Ordered a size up based on other reviews and I'm glad I did.”

Helpful Report

Posted 11 months ago

“So far really pleased Batteries play out quick when it’s cold and set on high but to be expected”

Helpful Report

Posted 11 months ago

“The wire under the power button is sewn in crooked so it looks livery unflattering when worn. Does not feel like a $200 vest at all.”

Helpful Report

Posted 11 months ago

Hi Celeste, we’re so sorry to hear about the sewing issue. Please don’t worry, our customer service team will be contacting you soon to review the situation and help resolve it for you. Thank you for your patience, and we’ll keep you updated until this is fully sorted out.

Posted 11 months ago

“I bought the purple heated vest for my daughter. She loves it!”

Helpful Report

Posted 11 months ago

“I love your products! They are well made and thoughtfully designed. I do not enjoy cool weather but make an effort to be outdoors all winter long. Michigan winters can be challenging but my vest and scarf makes them much more enjoyable. The heat zones in the vest are perfectly located for maximum comfort.”

Helpful Report

Posted 11 months ago

Hi there! We're so glad to hear that you love our products and that your vest and scarf are making the Michigan winters more enjoyable for you. Thank you for choosing ororo and stay toasty!

Posted 11 months ago

“This thing is wonderful!! Life saver 😊”

Helpful Report

Posted 11 months ago

“Very comfortable and warm but the battery only lasted about 2 hours on medium”

Helpful Report

Posted 11 months ago

Hi there, thank you for sharing your feedback. We’re glad to hear the jacket feels comfortable and warm. Battery life can vary depending on factors like temperature, heat setting, and usage conditions. Please don't worry. Our support team will help you with troubleshooting and help resolve the problem for you.

Posted 11 months ago

“I ordered heated vests for gifts. I received packed up very nice in separate bags. Very nice. No complaints at all about packaging and time shipped after order. I'm sure the grandkids will love the vests.”

Helpful Report

Posted 11 months ago

“It fits great. It’s toasty warm & batteries last quite awhile.”

Helpful Report

Posted 11 months ago

“As always, fantastic service!”

Helpful Report

Posted 11 months ago

“I have never owned a pair of Crocs in my life and honestly never thought i would. Just wasn't a fan of the look and feel of them. Ororo has changed my opinion. I purchased them on sale just as a house shoes and absolutely loved the comfort of them. I have purchased a second pair as well and wear them daily. So i guess im a croc person now 😆.”

Helpful Report

Posted 11 months ago

Hi Darwish! We're thrilled to hear that you are enjoying them! It's fantastic that you're finding comfort in them as house shoes. Thank you for your amazing review and for choosing us!

Posted 11 months ago

ororowear.com is rated 4.2 based on 3,210 reviews