ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 2,869 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 2,869 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 22nd March 2026

393

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my vest. I use it everyday.”

Helpful Report

Posted 1 year ago

“I am 86 years old and just palin cold all the time. I do layer my clothing, and by adding the heated vest it helps to keep the chill away! Oh, and the cozy warm pockets.!!! The vest is very well made, and I chose the grey. The battery does charge comletely, in fact, in about 4 hours. Also, at low setting I do, once again in fact, get about 8 hours of warmth. Does work the way it's stated. I purchased this through the company and they are delightful to speak with. I felt confident in their product. And rightly so as I very happy with my purchase.!”

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Posted 1 year ago

“The bright yellow color is amazing! Love this coat!”

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Posted 1 year ago

“I love my vest but it takes too long to charge. I have already replaced the battery and now wonder if it’s the cord. It has been charging for 48 hours and still isn’t charged.”

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Posted 1 year ago

“Overall, I love the vest I purchased in 2023. However, the Men’s Heated Fleece Jacket was a bust. I’m not a big man and my arms are slender (I’m 75 and have had health issues). I couldn’t get my arms into the sleeves because they are very slender AND they’re fleece lined. There’s nothing but drag on anything I wear. Would be smart for you to line the inside of the sleeves with a satin type of material that would facilitate easy on & off actions. This explains why I am returning the jacket.”

Helpful Report

Posted 1 year ago

Hi Steven, thank you for your review. We are sorry if it doesn't fit. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 1 year ago

“It’s gets warm very quickly. The included battery lasts for 6-8 hours depending on the level you keep it on. Love the product.”

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Posted 1 year ago

“Very supportive and helpful”

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Posted 1 year ago

“Everyone was very helpful but the charger I purchased would not revive the battery. Must just be a bad battery.”

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Posted 1 year ago

“I bought a very basic vest and loved it so much I bought a more expensive vest in down with more heat. I love the vest for the most part, but the zipper which is very different than my first vest, gets stuck constantly. I still love it and it keeps me cozy but it was a lot of $$$ for a sticky zipper.”

Helpful Report

Posted 1 year ago

Hi Kelly, thank you for your review. Our customer service specialist will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.

Posted 1 year ago

“I love the vest. I wish the battery stayed charged longer.”

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Posted 1 year ago

“We are repeat customers. Our first vest is roughly 4 years old and still works fine. Everything is high quality and works as advertised.”

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Posted 1 year ago

“Go with more heating zones if you can Easy to use”

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Posted 1 year ago

“i sent a vest to my sister, and i think your charging cable should come with a plug so you don't have to order one to charge it the first time”

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Posted 1 year ago

“I bought this for my 84 yo mother and she loves it! She is always cold so this made winter much better.”

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Posted 1 year ago

“Fantastic customer service”

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Posted 1 year ago

“Always happy to check what’s new in the product line. The sizing is great and the value is spot on as always. I’ve been purchasing vests for several years now for family members and am always satisfied.”

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Posted 1 year ago

“I very much like the garment! I would allow for a better or different closure system.”

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Posted 1 year ago

“Great products, quality!!”

Helpful Report

Posted 1 year ago

“This latest purchase was another of the many Ororo vests I have given to family and friends. I haven't often given such generous presents but to be able to give someone the remarkable gift of warmth feels like a privilege to me. I wear my Ororo vest almost consatntly in the winter and take it year round when I might find myself cold (airplane travel, for example). As we age, we seem to feel the cold more often. These vests are warming friends (and their hearts!) across this beautiful country. Thank you for making such a great product!!”

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Posted 1 year ago

“I orderd a battery and it arrived just as expected. I've been using it now for four days and is heating my vest perfectly. I'm very pleased with this purchase.”

Helpful Report

Posted 1 year ago

ororowear.com is rated 4.2 based on 2,869 reviews