ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 3,210 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 3,210 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 17th August 2026

Hannah T

ororowear.com 5 star review on 12th July 2026

JENNIFER N

ororowear.com 5 star review on 5th July 2026

Donna C

443

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“New battery Last all day! With life left to go”

Helpful Report

Posted 11 months ago

“I really wish I could give a 5/5 rating. It comes sO close. The warmth of the vest is just right. The setting options are great! The zippers are smooth and work welll, and the pockets are a good depth. The missing star for me is the weight of the battery pack that pulls on the L side. That's a bummer. It's not as bad when the jacket is zipped up, but still noticeable to me. Otherwise I'm very happy with it and the warmth it provides.”

Helpful Report

Posted 11 months ago

Hi Rene, thank you for taking the time to share your thoughts! We're delighted to hear that you find the warmth of the product just right and appreciate the features. We understand your concern about the battery pack weight and appreciate your feedback. Your satisfaction means a lot to us, and we hope it continues to keep you warm for colder weather to come!

Posted 11 months ago

“Havent tried it yet Bought for a Xmas gift”

Helpful Report

Posted 11 months ago

Hi Audrey, thank you for your purchase! We hope the gift brings joy to the recipient this Christmas. If you have any questions or need assistance once it's tried on, feel free to reach out!

Posted 11 months ago

“The product arrived in a timely manner but was too big. Unfortunately I left on vacation the following day and was not able to deal with the issue. I will be back on the 18th and am hoping the return process is easy”

Helpful Report

Posted 11 months ago

Hi Greg, no worries at all — we offer a 30-day return and exchange window, so you’ll still be able to take care of this when you’re back on the 18th. Our customer service team will be happy to assist you and make the process quick and easy. Enjoy your vacation, and we’ll be here to help when you return!

Posted 11 months ago

“The jacket fits well once it’s zipped, however have a lot of struggle zipping it. Might be a me thing. Love the jacket otherwise. Thanks!”

Helpful Report

Posted 11 months ago

Hi Haley, thank you for your kind review! We're happy to hear that you love the jacket and that it fits well once it’s zipped. We appreciate your feedback about the zipper and understand that it can sometimes be a bit tricky. If you have any tips or need further assistance, we're here to help. Enjoy your jacket!

Posted 11 months ago

“Like the look, fit and the heat it put off.”

Helpful Report

Posted 11 months ago

“I love my heated vest. I got one that was a Lge. Wore it for a couple of years. It was always a tiny bit small on me so I ordered an XL. I gave the Lge to my husband (who is smaller than me). I ordered extra batteries. He is now loving my old vest. He didn't know he would like it so much. I had tried to buy one for him and he kept saying "no" but he now wears the vest all the time. When it is really cold we wear a jacket over the top and stay nice and toasty.”

Helpful Report

Posted 11 months ago

Hi Linda, thank you so much for your wonderful feedback! We're thrilled to hear that both you and your husband are enjoying your heated vests. It’s great to know that our products are keeping you both warm during those chilly days. If you have any questions or need any assistance, don’t hesitate to reach out. Stay cozy!

Posted 11 months ago

“An acquaintance in a recent trip was wearing the vest, and I couldn't resist ordering it. It looks great, and I'm loving the idea of wearing it when I'm playing tennis during cold weather months. The high, medium and low temp settings are a plus!”

Helpful Report

Posted 11 months ago

Hi Elaine, thank you for your review! We're so glad to hear that you're enjoying your new vest and that it will keep you warm while playing tennis. Hope you enjoy your cozy sports sessions during cold months!

Posted 11 months ago

“We love our Ororo vests!!! Great quality and service. Wouldn’t buy any other brand.”

Helpful Report

Posted 11 months ago

“I am very pleased with the new version of a women's vest, a bright color and a little thinner for comfort. This is my fourth vest, over the last 4 years, extending to many members of my fmaily and relatives also wearing the vests. Thank you.”

Helpful Report

Posted 11 months ago

Hi Terry, thank you for your fantastic review! We're so pleased to hear that you love the new vest and that it's bringing comfort to you and your family. It's wonderful to know that our vests have become a favorite in your circle. If there's anything more we can do for you, just let us know!

Posted 11 months ago

“Ororowear is a game changer. My family is toasty while everyone around us is cold. Thank you for not only creating something warm but also stylish and comfortable.”

Helpful Report

Posted 11 months ago

“This jacket is nice but it’s a different style than my original one and doesn’t fit. It’s too small. I tried to return it but apparently because I purchased it from the outlet it cannot be returned. Very disappointing. I assumed your sizes were universal.”

Helpful Report

Posted 11 months ago

Hi Peggy. We’re sorry to hear the fit of this style didn’t meet your expectations. Because different designs may have different cuts and materials, sizing can vary slightly between styles. Please kindly check the size guide on each product page before ordering. We truly appreciate your feedback and will definitely share it with our team as we continue improving the shopping experience.

Posted 11 months ago

“Great job tested vest everything works fine.”

Helpful Report

Posted 11 months ago

“We are now an “Ororo Family!” Last Christmas we gifted our children with these vests and they were a hit. I gifted myself this time; so I’m ready for those brisk, cool days🤗”

Helpful Report

Posted 11 months ago

“I just wore it for the first time to a hockey game. It kept me warm enough but I need to be in a colder place to really test it. I did have a problem with the first vest I received and Ororo responded quickly and replaced the vest without a problem. I am recommending them to my friends.”

Helpful Report

Posted 11 months ago

“I ordered the Bristol Lite heated pants in size 4. I mistakenly ordered the Lite; my intention was to order the Bristol Fleece lined version. I purchased them during the month-long member appreciation sale. When I called to exchange them for the fleece version, I was told that I would have to pay full price, as the fleece is considered a different product, not as if I was doing a size exchange. In addition, other than the waistband, the size 4 I received is larger than the size 6 fleece pants that I ordered last year! I can tailor the rediculously baggy balloon effect out of them with some work, but I can only exchange them for an "open-box" pair, which cannot be returned for any reason, unless I want to pay full price for them.”

Helpful Report

Posted 11 months ago

Hi Cecelia. We’re sorry to hear about your shopping experience. We completely understand your concerns regarding the exchange process and sizing differences between styles. Our customer service team is already in touch with you to assist — please don’t worry, we’ll make sure your issue is fully resolved. Thank you so much for your patience and understanding.

Posted 11 months ago

“The nice thing about this vest is that it makes me look older and more mature. I also dyed my hair grey and now I get winks from all the women! It also keeps me warm over the winter. That's a plus.”

Helpful Report

Posted 11 months ago

“The vest looks great. However, I have a hard time it heats up to what it claims it does”

Helpful Report

Posted 11 months ago

“Good. Responsible. Accurate and timely delivery”

Helpful Report

Posted 11 months ago

“After researching heated vests Ororo came out on top with price, quality of product service and quick delivery. I purchased our first heated vest for my wife hoping she would like the fit, looks and heated version and boy, did she like it. In fact she liked it so much she said that I needed to get one too. So I order the Wayne full zipped long sleeve vest. We now have enjoyed them so much for camping, walking our lab and general outdoor activities we don't wear our old vests anymore.”

Helpful Report

Posted 11 months ago

ororowear.com is rated 4.2 based on 3,210 reviews