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ororowear.com Reviews

4.2 Rating 3,117 Reviews
78 %
of reviewers recommend ororowear.com
4.2
Based on 3,117 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better

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ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
426
Anonymous
Anonymous  // 01/01/2019
love the heated vest, it works well. However the battery doesnt last very long, needs a lot of recharging. And wprst of all, my battery only lasted 3 months before it was unable to charge anymore at all and then it needed a costly replacement. I tried to work with customer service on this and they were very unhelpful. Not sure its worth the hassle of the battery given the cost of the product.
Helpful Report
Posted 9 months ago
Hi Heather, thank you for taking the time to provide your user experience. However, according to our policy, your battery is out of a 1-year warranty. So, we could not arrange a free replacement for you. We appreciate your understanding. Please feel free to email us again at support@ororowear.com if you need any further assistance.
Posted 9 months ago
I live in the PNW and my Ororo apparel is essential for being outdoors. I love it on a cool morning enjoying a sunrise with coffee and a warm heated vest. I also love my Ororo at the rock climbing crag, on trips where there might be a chill in the air or on an evening walk. I own an Ororo vest, puffy vest and jacket. I find a use for all. My favorite is the golfer vest as it is lightweight, easy to travel and washable. I would highly recommend Ororo wear, the quality and craftmanship is excellent
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Posted 9 months ago
I wear my vest 220 days a year I live in the north east and ride a motorcycle and I do like being warm my vest does that well.
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Posted 9 months ago
Perfect all that I have bought. Love ❤️ the warmth that the products give. I’m never cold again. I’ve told heaps of people about your website from Australia.
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Posted 9 months ago
I love the Ororo brand! I am always cold and this helps make it the perfect temperature all the time! Ororo is the "North Face" brand quality for heated apparel. I own and love the vests, jackets and scarf! I Highly Recommend!!!
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Posted 9 months ago
Honestly, I can’t say enough great things about Ororo wear. I live in the northeast and wear my gear at least 8-9 months of the year. My son plays hockey and while watching games in cold ice rinks, I can wear my vests or hoodie and feel very comfortable. I own 4 vests and a hoodie and will continue to add to my collection! Can’t recommend this company enough.
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Posted 9 months ago
I have not had time to try it out. Not until winter time.
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Posted 9 months ago
Hi there, thank you for your review. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help.
Posted 9 months ago
I love the down heated vests. I own two of them and wear them all of the time.
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Posted 9 months ago
I have ordered twice for two different products and I love both. They fit true to size and are extremely high-quality.
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Posted 9 months ago
Love my vest, just wish the zipper was black, not red.
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Posted 9 months ago
Looks good been to warm to start wearing
Helpful Report
Posted 9 months ago
Hi there, thank you for your review. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help.
Posted 9 months ago
So far, everything I've bought from Ororo has been fantastic. Since learning about Ororo, I havent looked at any other brand.
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Posted 9 months ago
I love these vests! I have 3 right now and am thinking of another one! I have a medical condition that makes me cold ALL the time. Air conditioning in public places is particularly uncomfortable. So I wear a vest nearly 24/7 all summer long. They're starting to come in more colors which I particularly like. Thank you for such a great product! Have recommended many, many times!
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Posted 9 months ago
Love my jacket. A very good fit. I'm 5 feet tall and weigh 128. I did get the medium to allow for layering! It's great for walking my dog!
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Posted 9 months ago
Great experience!
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Posted 9 months ago
Have been customer since the beginning. I’m always cold and Ororo is answer to my cold problem.
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Posted 9 months ago
My heated vest works great! Teaching skiing can be a hot or cold experience and the vest lest me dress as if it were warmer, but gives me the ability to stay comfortabel if I under-dressed or am not generating enough body heat. I bought the L and the fit is correct and comftable, but sometimes wonder if the snugger fit of the M would actuall work better to really get the most warmth.
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Posted 9 months ago
Love the fit and versatility. Wish the torso heat elements would be a little warmer. Not sure if it is the ororo setting or my vest has an issue. Thank you.
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Posted 9 months ago
My daughter borrowed my ororo heated jacket and promptly lost the charger so I go another and it came.
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Posted 9 months ago
Winter heated coat has not been used yet but it is a beautiful well made coat. Shipping was very fast. Very pleased with everything purchased from Orono and would highly recommend.
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Posted 9 months ago
ororowear.com is rated 4.2 based on 3,117 reviews